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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Completed the study in April thinking I’d get my incentive immediately- finally received it on 7th October. If you’re happy to wait nearly 6 months to get paid then feel free to give them your survey... Toon meer

Beoordeeld met 1 van de 5 sterren

Project completed April 10, Paid September 29. UNACCEPTABLE RONIN does it again! Another project where it has taken months for me to reeceive payment- this time, almost six! Completed the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ronin is one of the most unethical survey firms in my opinion. Their funding largely works via a scam. They first take 8 weeks post survey to indicate pay out, then take another 4 - 8 weeks to actuall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The experience was great and their survey also helps me to learn more about the study group, on how they work and help the community. Hoping to have more opportunity like this in the future, and a con... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker

Geschreven door het bedrijf

RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

312 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

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3,1

Alle reviews

(312)

104 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This appears to be a scam

This appears to be a scam, I completed a survey months ago without payment, I have emailed the panel email address as instructed on 5 occasions now without a response, even if this isn't a scam the time wasted chasing, combined with doing the survey doesn't warrant the effort for the compensation. Unprofessional amateurs at best.

*Update - Definitely a scam, received a generic response with more excuses, it’s been almost 3-months without payment. I don’t understand how unethical businesses like this can operate. Avoid communicating with Ronin, they’re pathetic.

17 oktober 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Shane,

We apologise for the delay in receiving your incentive. We have escalated this issue to our internal incentives team, and they have emailed you with the next steps for redemption.

Thank you for your patience. If you need any further assistance, please don't hesitate to reach out to the team.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Great

Fair and square, real data.

1 oktober 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Luiz,

Thank you for your positive review!

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Easy to complete and as expected

Survey was easy to complete and took less than 20minutes. I received the exact renumeration promised to my PayPal account a few weeks later. I would take part in another survey if requested again.

29 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Beth,

Thank you for your feedback! We’re glad to hear that you found the survey easy to complete and that you received the promised payment to your PayPal account.

We look forward to having you participate in more surveys in the future!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

The instruction is always clear and…

The instruction is always clear and easy to follow. Received the payment smoothly.

27 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Daikichi,

Thank you for your feedback! We’re glad to hear that our instructions were clear and easy to follow, and that you received your payment smoothly.

We appreciate your support and look forward to your participation in future surveys!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

I recently participated in a study with…

I recently participated in a study with Ronin and had a great experience. The process was straightforward, and the team was professional and efficient throughout. I received clear communication regarding the payment, which was processed quickly and without any issues.

I appreciate their attention to detail and the opportunity to contribute to the study. Based on this experience, I would definitely consider participating in future projects. Highly recommended!

20 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Ashish,

Thank you for your great feedback! We’re glad to hear you had a positive experience with our study and found the process straightforward.
We appreciate your recognition of our professional team and efficient communication regarding payment.

We look forward to having you participate in future projects!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

Easy to follow and well crafted…

Easy to follow and well crafted surveys. Efficient customer service too.

20 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Jennifer,

Thank you for your review! We’re glad to hear that you found our surveys easy to follow and well-crafted.

We look forward to working with you on more surveys in the future.

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

Good and interesting Surveys

Good and interesting Surveys

Prompt payment

20 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Michael,

Thank you for your feedback! We’re glad to hear you found our surveys interesting, and that you received prompt payment.

We look forward to providing you with more engaging survey opportunities in the future!

Best regards,
The RONIN Team

Beoordeeld met 4 van de 5 sterren

Straight forward questionnaires

The format and flow of the questionnaire was easy to follow. The type and length of the questionnaire were reasonable for the payment incentive.

Good and regular comms from Ronin as I had to chase up payment.

I would recommend and will take part in future surveys if requested.

27 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Caroline,

Thank you for your feedback! We’re glad to hear that you found the questionnaire easy to follow and that the length was reasonable for the payment incentive. We appreciate your patience regarding the payment process and are happy our communication met your needs.

We look forward to having you participate in future surveys!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

Reliable paid survey company

I've now done a few surveys with RONIN and it's always paid. I'm glad I can use my experience and expertise for something useful and with rewards.

27 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi May,

Thank you for your review! We’re glad to hear that you've had a positive experience with RONIN and that you appreciate the opportunity to use your expertise while earning rewards.

We look forward to having you participate in more surveys in the future!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

I participated in a survey about digital marketing

I participated in a survey about digital marketing and it was exactly like they said - took the time they said and received payment. Happy!

27 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Emmanuelle,

Thank you for your review! We’re glad to hear that you had a positive experience with our digital marketing survey and that it met your expectations for time and payment.

We look forward to having you participate in more surveys in the future!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

Relevant Study, Trustworthy Payment & Communication

Study was relevant to me. I got a weird “site not secure” message when trying to claim payment, but the team responded quickly and were able to process my payment on the backend so I felt secure. It was very easy and professional and after going through that experience I trust Ronin much more now and actually just did another study with them.

27 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Amanda,

Thank you for your feedback! We’re glad to hear the study was relevant to you and that our team responded quickly to your payment issue, we appreciate your patience as we processed your payment.

We look forward to your participation in future studies!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

Great experience, no issues

I’ve had a great experience working with Ronin International. They offer a wide variety of surveys, many of which are interesting and engaging. The team’s communication is outstanding—always clear and professional, which makes the entire process smooth and hassle-free.

One thing to note is that while payments can sometimes take a bit of time to come through, they always do. This reliability gives me confidence in continuing to work with them. It’s reassuring to know that they deliver on their promises.

Overall, I’m very happy to collaborate with Ronin International and would recommend them to anyone looking for legitimate survey opportunities.

27 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Grant,

Thank you for your positive review, we’re glad to hear that you’ve had a great experience with RONIN. We appreciate your recognition of our team's clear communication and your understanding that payments can sometimes take a bit longer due to project finalisation.

Thank you for recommending us! We look forward to continuing our collaboration in future survey opportunities.

Best regards,
The RONIN Team

Beoordeeld met 4 van de 5 sterren

It does what it promised

I have done 2 surveys and both got rewarded, although it took more than 8 weeks, probably 3 months or so

27 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi,

Thank you for sharing your experience with us! We’re glad to hear that you received rewards for both surveys you completed.

We understand that the wait time for incentives can sometimes extend beyond the expected timeframe, particularly as we need to wait for projects to finalise before processing rewards. We appreciate your patience during this process and are continuously working to improve our timelines.

We look forward to your participation in future surveys.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

It is just as they said it would be

This is my second time taking a survey and being rewarded for it from RONIN, the survey experience was pleasant and lasted just as they said it would. Same as the reward. I am totally pleased

24 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Faithful,

Thank you for sharing your positive experience working with us, we are glad you are pleased with your incentive and we look forward to having you participate in more surveys in the future.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Its amazing comapany!

26 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Augusto,

Thank you for sharing your positive experience working with us, we look forward to having you participate in more surveys in the future.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

everything like they said

everything like they said. The survey take almost 40 minuts.

19 oktober 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Filipe,

Thank you for sharing your positive experience working with us, we look forward to having you participate in more surveys in the future.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Did survey

Did survey, got paid, nothing to complain

25 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Sofia,

Thank you for sharing your positive experience working with us, we look forward to having you participate in more surveys in the future.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Ronin: Reliable and Efficient!

In August 2024, I participated in a survey through the Ronin website and was very pleased with the experience. The site proved to be reliable, delivering exactly what it promised. After completing the proposed tasks, I received payment within the agreed timeframe, which reinforces its credibility.

Additionally, the website's layout deserves praise: it is well-designed, intuitive, and makes navigation easy, enhancing the overall experience. I highly recommend Ronin for those looking for a serious and efficient platform.

19 augustus 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Ervili,

Thank you for taking the time to share your positive experience with RONIN! We’re glad to hear that you found our survey process reliable and that we delivered on our promise of payment within the agreed timeframe.

We also appreciate your feedback on our website's layout. Providing an intuitive and user-friendly experience is important to us, and we’re glad it enhanced your overall experience.

Your recommendation means a lot to us, and we look forward to having you participate in more surveys in the future!

Best regards,
RONIN Team

Beoordeeld met 5 van de 5 sterren

Easy survey

Easy survey, paid in full!

19 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi,

Thank you for taking the time to share your experience working with us.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Ronin provided a straightforward and…

Ronin provided a straightforward and professional survey experience. The process was seamless, and the reward was delivered as promised. I appreciated the communication and reliability.
I look forward to participating in future studies.

14 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Zahir,

Thank you for your review! We’re glad to hear that you had a straightforward, professional survey experience with RONIN and that we delivered your reward as promised.

We look forward to having you participate in future studies!

Best regards,
RONIN team

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