I have dealt with Anthony who heads up the robot mower side of their business. The service provided by him and his team has been better than 1st class, outstanding techinal knowledge and great communi... Toon meer
Bedrijf heeft geantwoord
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My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Toon meer
Bedrijf heeft geantwoord
Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.
Bedrijf heeft geantwoord
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Grasmaaierwinkel
- ook in
- Grasmaaier reparatieservice
- Hoveniersbenodigdheden winkel
- Machinereparatieservice
- Machinewerkplaats
- Tuincentrum
Geschreven door het bedrijf
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Contactgegevens
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Verenigd Koninkrijk
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4,8
Uitstekend
882 reviews
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Antwoord van Ron Smith & Co Ltd.
Thank you for your review, Susan.
Mower assembled and tested and well…
Mower assembled and tested and well packaged on pallet. Very good service
12 maart 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for your review, Peter.
Rapid attention to my order and the way…
Rapid attention to my order and the way it was dealt with. A message was sent when a problem arose and was dealt with most satisfactorily.
My machine was set up, ready to work, well packaged and delivered, and was kept up to date with all that was happening.
They also had a good price and that matters too.
12 maart 2025
Antwoord van Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Mike.
I found the process buying the product…tiller
I found the process buying the product very easy and helpful.
5 maart 2025
Antwoord van Ron Smith & Co Ltd.
Thank you, Lyn.
Antwoord van Ron Smith & Co Ltd.
Thank you, Tex.
Took my money, nothing in stock
I ordered a garden chainsaw and extension kit. I had to call two weeks later to find out they didn't have any in stock. They were happy to take my money though.
Edit: asked for more info. See #90931. There was no indication at the time of sale that one item was out of stock. There were no updates via email or any other channel. I had to call up to see what was going on to be told the item may come into stock some time next week.
19 februari 2025
Review zonder uitnodiging
Antwoord van Ron Smith & Co Ltd.
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing it to our attention.
The pruner was showing as out of stock at the time of your order, as reflected in your order confirmation. However, we regret that we did not provide a timely update regarding the estimated restock date and that you had to contact us for an update.
Like most online retailers, payment is taken at the point of purchase, but we understand the frustration caused by the delay in communication. As soon as you requested a refund, it was processed the same day.
We appreciate your patience and will review our processes to ensure better communication in the future.
Antwoord van Ron Smith & Co Ltd.
Thank you, David.
What a pleasure to visit Ron Smiths
What a pleasure to visit Ron Smiths. I dropped off an automower for service and picked up a new chain for my saw. Efficient, friendly, knowledgeable staff who obviously enjoy their work! Service excellent, prices reasonable. A real example of how to run a customer focused business!
14 februari 2025
Review zonder uitnodiging
Antwoord van Ron Smith & Co Ltd.
Thank you, Simon! We really appreciate you taking the time to leave us a review.
Knowledgeable seller
Quick response. Good chat on the phone, and they even gave me extra info about maintenance of my purchase (chainsaw, in this case).
6 februari 2025
Antwoord van Ron Smith & Co Ltd.
Thank you, Ben.
Very helpful in my purchase of a Stihl…
Very helpful in my purchase of a Stihl 160 pole pruner. Good service in assembling the product
28 januari 2025
Review zonder uitnodiging
Antwoord van Ron Smith & Co Ltd.
Thank you, Alwyn.
Fantastic phone assistance
Fantastic phone assistance, expert advice & full product knowledge. I cannot fault the service & the product purchased.
4 februari 2025
Antwoord van Ron Smith & Co Ltd.
Thanks, Glenn.
Very good all went very well thank you…
Very good all went very well thank you very much peter
31 januari 2025
Antwoord van Ron Smith & Co Ltd.
Thank you, Peter.
Dealing with Ron Smith.
Dealing with Ron Smith was very reassuring. did everything they said they would, best prices, delivered on the day they said they would, on time. very informative when the ride on mower was delivered. exceptional value. would always trust them in the future.
29 januari 2025
Review zonder uitnodiging
Antwoord van Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Keith, we greatly appreciate it.
Antwoord van Ron Smith & Co Ltd.
Thank you for your review.
Antwoord van Ron Smith & Co Ltd.
Thank you, Kirk.
Excellent service
Site easy to navigate. Found the item I required quickly. Easy ordering. Excellent service.
16 december 2024
Antwoord van Ron Smith & Co Ltd.
Thank you, Sheila.
Easy website and good communication…
Easy website and good communication about dispatch of the parcel etc. My sister is delighted with the garden fork thankyou!
25 november 2024
Antwoord van Ron Smith & Co Ltd.
Thank you for your review, Mary.
Kids lawnmower
Easy to order and super fast delivery, great product , my grandson absolutely loves his toy lawnmower
26 november 2024
Antwoord van Ron Smith & Co Ltd.
Thank you for your review, Susan.
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