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Ron Smith & Co Ltd. Reviews 

882
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have dealt with Anthony who heads up the robot mower side of their business. The service provided by him and his team has been better than 1st class, outstanding techinal knowledge and great communi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Grasmaaierwinkel
  2. ook in
  3. Grasmaaier reparatieservice
  4. Hoveniersbenodigdheden winkel
  5. Machinereparatieservice
  6. Machinewerkplaats
  7. Tuincentrum

Geschreven door het bedrijf

We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.

Buy with Confidence

Authorised dealer with expert support

Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.

Contactgegevens

Promotion box for Ron Smith & Co Ltd.

STIHL Award Winners 2026

Recognised for excellence across every aspect of our business.

4,8

Uitstekend

TrustScore 5 uit 5

882 reviews

5 sterren
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4,8

Alle reviews

(882)

131 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent company and service

it was clear and easy to spot the product we required with excellent layout and facts regarding our product, extremely helpful. It was well packaged and was delivered very quickly. The cost compared very well to other places we had looked. Excellent product and service all round.

18 juni 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Kay, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Excellent

Great product fast delivery would use again

18 juni 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you, Mark.

Beoordeeld met 5 van de 5 sterren

Kept informed throughout process

Kept informed throughout process, couldn't asked for more. Delivery courier could have given a better ETA but arrived on the day they said.

11 juni 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Beoordeeld met 4 van de 5 sterren

You did nice job Parcelforce mess…

You did nice job Parcelforce mess around for two days for delivery

21 mei 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for your review. We're sorry your order was delayed with Parcelforce; we've forwarded your comments onto our dispatch team to discuss with our account manager.

Beoordeeld met 5 van de 5 sterren

Ordered a mower online arranged to…

Ordered a mower online arranged to collect the mower from the shop in Worcester. As it was easier than having it delivered. I was contacted by email and phone to tell me my mower was available for collection. I arrived at the shop expecting to collect the mower in a box. To my surprise the mower had been assembled, checked, and even enough fuel to mow the lawn. Hats off to Ron Smith.

16 mei 2025
Review zonder uitnodiging
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Mark, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Easy ordering online and collected really easily.

Bit of a problem with click and collect but nothing to moan about. Probably my fault for being too early. Had to pop only 1minute away to the main warehouse. Shop would have been happy to go and get it anyway. Guys at warehouse very kindly loaded up my car for me.

29 april 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Ordered a leaf blower

Ordered a leaf blower. Excellent communication regarding order and delivery.
Also when suspected issue with product. Team called me back to discuss and was sorted quickly.

23 april 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Under frustrating circumstances

Under frustrating circumstances, they were faultless and great to deal with. I'd ordered a piece of equipment that turned out the manufacturers had discontinued with no stock available; the only alternative was the new model, obviously at an unwelcome premium, but Ron Smith were immediate to offer a fair compromise on the price and the machine turned up days earlier than expected. So I'm very impressed with them, but realistically not on the market to buying too much more garden machinery in the near future. If I do, they'll be my first call.

12 april 2025
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Beoordeeld met 4 van de 5 sterren

Very good advice from the store when my…

Very good advice from the store when my mower packed up. I have bought a new one from Ron Smith, on line, Taking too long to deliver! No updates on Palletdelivery , disappointed in this.

10 april 2025
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for your review. To confirm, the order is out for delivery today. Delivery should have been booked in with you by the courier.

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