I have dealt with Anthony who heads up the robot mower side of their business. The service provided by him and his team has been better than 1st class, outstanding techinal knowledge and great communi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Toon meer
Bedrijf heeft geantwoord
Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.
Bedrijf heeft geantwoord
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Grasmaaierwinkel
- Grasmaaier reparatieservice
- Hoveniersbenodigdheden winkel
- Machinereparatieservice
- Machinewerkplaats
- Tuincentrum
Geschreven door het bedrijf
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Contactgegevens
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Verenigd Koninkrijk
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4,8
Uitstekend
882 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Ron Smith & Co Ltd.
Thank you for your review.
Antwoord van Ron Smith & Co Ltd.
Thank you.
Very impressed...
Order updates were provided without prompting and kept us informed of progress. Products arrived as expected without incident and already registered for their warranty.
19 maart 2026
Antwoord van Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Andrew, we really appreciate it.
Kept well informed due to busy time.
Good communication, delivery time was as stated The part was as described and works well.
30 maart 2026
Antwoord van Ron Smith & Co Ltd.
Thank you, Alistair.
Very helpful and polite and saved me…
Very helpful and polite and saved me some money as they had one made up when l arrived and put in my car straight away, so l could go home and try it out.
Easy to change the blade and started getting moss out by scarified in no time at all. Many thanks keep up the good work. Mrs Lou Reeves
8 april 2026
Antwoord van Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Lou, we really appeciate it.
Stihl Collection Box for garden shredder
Speed of delivery was excellent and the goods were exactly as described.
26 maart 2026
Antwoord van Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Peter.
Antwoord van Ron Smith & Co Ltd.
Thank you for your kind comments, Peter.
Exceptional service
I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed.
I phoned to either cancel or speed up the order because I was going away for the weekend on Friday and the Strimmer could potentially be sitting on my doorstep in the rain for 4 days. I phoned on Tuesday.
Whoever I spoke to was amazing. He went out of his way to ensure that dispatches were aware, it was given priority and would be sent the following morning by Fed Ex and arrive the day after on Thursday. It did. I was really impressed with the personal service I received. Thankyou
25 maart 2026
Antwoord van Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review.
Antwoord van Ron Smith & Co Ltd.
Thank you for your review.
Excellent service
Excellent service. My new lawn mower was delivered full of oil and petrol and ready to go.
Thank you
20 maart 2026
Antwoord van Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Peter, we really appreciate it.
Very helpful
Having ordered what I wanted, I had follow up emails at every stage, so I knew when to expect the delivery. It helped me organise around the delivery. Just what I needed.
19 maart 2026
Antwoord van Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Brian, we really appreciate it.
information?
real, honest, useful information over the phone could put more information online about the productsl but round all good
17 maart 2026
Antwoord van Ron Smith & Co Ltd.
Thank you for your review.
Reasonably priced and delivered within the promised 5 days.
Reasonably priced and delivered within the promised 5 days. Excellent service!
21 maart 2026
Review zonder uitnodiging
Antwoord van Ron Smith & Co Ltd.
Thank you for your 5* review, Gianna.
Antwoord van Ron Smith & Co Ltd.
Thanks, Mike.
Antwoord van Ron Smith & Co Ltd.
Thank you, Jim.
Antwoord van Ron Smith & Co Ltd.
Thank you, Andrew!
Good advice and the order and…
Good advice and the order and installation of the robot mower was well organised.
9 maart 2026
Antwoord van Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Ann. We've shared your feedback with the robotics team.
Delivery delayed by oversight in warehouse
Used this company because of good Trust Pilot responses. Sadly our experience less than favourable. Strimmer purchased 7 March 2026 with initial delivery date given as 12 March. Nothing on FedEx web site so called R Smith who stated 'being packed today' will be with you tomorrow - 13th. Nothing. Phoned again then some progress as 'Sam' got hold of the situation and investigated - came back and said strimmer still in warehouse had been overlooked, 'don't know why' - not been picked up. He would make sure it went out on Friday 13th but no weekend deliveries so get it on Monday 16th. Just arrived at 13.28pm. What a disappointing saga.
16 maart 2026
Review zonder uitnodiging
Antwoord van Ron Smith & Co Ltd.
Thank you for your review, and we’re very sorry to hear that you were disappointed with your experience.
Your order was placed on 7th March with our stated delivery timeframe of up to 5 working days. Unfortunately it arrived on the 6th working day, and for that delay we sincerely apologise.
At the time your order was placed we were experiencing an unusually busy start to the season, combined with some staff illness, which unfortunately affected our dispatch times. We did send an email update to customers to explain that we were busier than usual and that deliveries may take slightly longer, but we appreciate this did not make the situation any less frustrating for you.
We’re pleased that Sam was able to investigate the issue for you and ensure the order was dispatched as quickly as possible once it was identified.
Thank you for your patience while we worked to resolve the situation, and we’re sorry that your first experience with us did not meet expectations.
Antwoord van Ron Smith & Co Ltd.
Thank you for your review.
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