Posted tracking info was incorrect but it got here eventually after several weeks. Unfortunately it is not as described. There appears to be a thin layer of printed material with the pattern on top of... Toon meer
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Lees wat reviewers zeggen
I bought 9 items and 4 of them were broken BUT I received good help and a lot of care when being shipped replacements. Great Customer Service.
Bedrijf heeft geantwoord
I have tried to contact customer service multiple times for a refund, no one has replied to my emails. I included order number and I have product in same packaging as was sent, however it seems as if... Toon meer
Bedrijf heeft geantwoord
Item was fine. Cheap feeling but I feel like that’s what I paid for. I’m more frustrated about the fact that I’m trying to make a return and am having a difficult time getting in contact with the room... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
roomtery - is an online store featuring aesthetic room decor selected and divided across all the most popular aesthetics such as pastel aesthetic, indie, soft girl aesthetic, grunge, cottagecore aesthetic, dark academia and many more. We are happy to make shopping fun and convenient to help you make your dream room come true!
Contactgegevens
Verenigde Staten
- roomtery.com
2,8
Gemiddeld
64 reviews
Heeft 45% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great thx!!!!!!!!!!
20 april 2026
Received wrong items. Customer service unreachable.
I received three glasses in the wrong color. I reached out as best I could to try and return the wrong color in exchange for the right items. I’ve never received a reply. I wasn’t upset at first, but now super frustrating I’m out $100 for something that doesn’t work for me!
19 maart 2026
Antwoord van roomtery
Hi Taylor. I'm really sorry taht noone reached out to you for more infor regarding your order. Your order was cancelled and refunded due to unavailability of the item you order. It sometime happens that some items are still appear on website while we have no stock at the warehouse. I'm really sorry for such eperience =(
You can reach out to hello@roomtery.com to get your bonus store credit compensation for the inconveniences.
Item was fine but returns…
Item was fine. Cheap feeling but I feel like that’s what I paid for. I’m more frustrated about the fact that I’m trying to make a return and am having a difficult time getting in contact with the roomtery customer service team to approve my return. It’s quite annoying that you even have to get approved for a return and that there’s no other way to initiate a return without emailing customer service first. At the very least I’d rather have a phone number to speak to someone in real time. Instead I'm waiting days for an answer and now it has to be my responsibility to continuously follow up.
4 april 2026
Review zonder uitnodiging
I bought 9 items and 4 of them were…
I bought 9 items and 4 of them were broken BUT I received good help and a lot of care when being shipped replacements. Great Customer Service.
18 maart 2026
Antwoord van roomtery
Hi Sophia! We are really sorry for the damaged items in your order. Please check your email, we are waiting for you to confirm the details for the replacement package.
Stain on pillowcase
It took 2 weeks to get my order. The fabric is thin and cheap looking. My pillow case came with a stain on it that won’t come out. I’m really disappointed.
6 maart 2026
3 weeks after ordering and still…
3 weeks after ordering and still haven’t received my package or been able to track.
8 februari 2026
Antwoord van roomtery
Hello Christin,
You placed your order on February 8th, and the package was shipped on February 12th.
It is currently scheduled for delivery on Monday, February 23rd. A shipping confirmation email, which included your tracking number, was sent to you on 12th as well.
Additionally, we did not receive any inquiries from you regarding difficulties with tracking the package.
My money was refunded to a whole other…
My money was refunded to a whole other Mastercard but the money was taken out of my account
5 februari 2026
Antwoord van roomtery
Hello, Zoe. There's no physocal possibily to refund your order to the different card. You order was cancelled and refunded to the original method of payment. When payments are made through Apple Pay, the card number displayed in your banking app may appear different due to Apple’s secure payment token system, but the refund is always returned to the original payment method.
It took two in a half weeks to arrive…
It took two in a half weeks to arrive and it doesn’t really look like the pictures its more yellower then expected.
3 januari 2026
Will come back again if I need items from this seller
Easy navigable pages and easy purchase process.
1 december 2025
Cancelled Order due to Low Stock
It was good I got refunded, but damn I really wanted those products. Wish I had known they were out of stock instead of getting my hopes up for a moment when my order went thru.
30 oktober 2025
I have been trying to get in touch with…
I have been trying to get in touch with someone for over a month to return my sheets. I have sent numerous emails, including DM‘s and comments on Instagram and have gotten zero reply.
9 september 2025
Antwoord van roomtery
Hi, Marion. Your order #11087 was delivered on October 15th to your front door. Can you please confirm receiveing your order?
The Roomtery website is appealing and…
The Roomtery website is appealing and well organized with beautiful and easy to search items.
12 september 2025
My experience went great
My experience went great! Roomtery has so many different things for room decor and aesthetics!!
2 september 2025
Antwoord van roomtery
Thank you so much for your kind words! We’re glad you enjoyed your experience and found decor you love. Hope to see you again soon at roomtery!
fake jellycat and no reply to the return request
Never buy from this junk website. I received a fake jellycat and sent them the return request on June 10. No reply since then. Now I am gathering the evidence and preparing to Escalate.
10 juni 2025
Review zonder uitnodiging
Antwoord van roomtery
Hi CJ,
We’re very sorry for the frustration caused. Your order was automatically canceled by our system due to a potential fraud risk flag. This is a precaution we take to protect our customers and our platform.
If you believe this was an error, please contact our support team at hello@roomtery.com, and we’ll be happy to review the details and assist you further.
Thank you for your understanding.
Cannot give accurate, full review to date...
My item has not shipped as of yet, so cannot provide an accurate review
5 juni 2025
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