root2tip.com Reviews 

Washed my hair then used your products . Ive relaxed hair . Its was so soft and manageable love the products will be buying again

Always loyal to Root2tip no matter how many other products we use but it remain our best choice within the curly hair industry. Love you guys and thank you so much Julia’s hair is glowing and shining she is so happy and will be showing it off tomorrow at school for sure

I placed an order on 24th September, but the Honey Rain Juice Family Pack was missing. My delivery note said it would arrive the following week. It didn't so I emailed customer service. Auto reply saying my message was received but no response from them. I followed up a phone call to them and was informed it would be sent on 20th October, yet I’m still waiting and again no comms from them. I’ve emailed again today to request a refund. Very disappointed with the lack of communication from them and long delay. I'm posting here in the hope that they refund me in a timely way after how long this has taken and hope others take heed

I took some time for the correct product to arrive but I am now happy.

The order was wrong, I was sent 2 conditioners instead of shampoos. I’ve emailed with no reply.

Lovely product , so moisturising !

Placed an order 2 weeks ago, no update despite saying on their website it ships within 2 days. Emailed twice, contacted on instagram absolutely no response at all. Thought it was a scam as only got this company served to me via insta. Contacted bank for refund as it’s clear I won’t be getting my product. Zero customer service not even an email to say it will be delayed. Avoid!!!

My order didn't arrive so I contacted Root2tip. They sent out another order that was incomplete and had an item missing. They also sent out a different order that I had already received and didn't need. I offered to send back the order I don't need and asked for the missing item to be sent. This still hasn't been resolved 2 weeks later. I'm disappointed as this isn't the level of service I usually receive from them.
It would be helpful for someone to contact me directly with an explanation/update as I still need my missing item to be sent!

Love all the products get them all the time don’t use anything else

Money taken 28th August now 17th September and still no order received. Will not be using this company again

I have not received my order yet still waiting 😫

Fantastic products and speedy delivery

Excellent products. Highly recommended.
Would buy again. Thanks

Great products/ customer service. Definitely my go to products for daughters hair

Great product and quick delivery.

Products smell amazing and make brushing my son’s hair so much easier

So happy I have discovered root2tip

Best hair products for my daughters type 4c hair!

My experience with Root2Tip was excellent. The delivery was punctual, arriving exactly when they said it would, which I really appreciated. The ordering process was straightforward and hassle-free. The products I received matched the descriptions perfectly, and they turned out to be excellent for their intended purpose. Overall, I had a great shopping experience and would definitely recommend them to others.

Root2tip is a firm favourite in our house. Me and my children use the Honey Rain Juice and it has really worked wonders during the hot days - I have no regrets about my subscription. Our hair is grateful!
The company is brilliant. It’s obvious they care and bring a personal touch to everything. I also love supporting black owned businesses and hope Root2tip continues to thrive

Easy to order. Ingredients listed. Not irritating or burning on my scalp.

I love these products for my toddler daughter, it’s the only thing I will use now. The honey rain juice is excellent for detangling, even my son uses it now. Customer service is very good too, any issue I’ve had has been adequately rectified.