rosegarnet.com Reviews 

I really like the bras and have three of them but their customer service is seriously lacking. I had an issue with a delivery of two more for me and one for my sister and emailed them asking for consideration and they were quick to say they would do everything they can to make it right. That was 10 days ago and while I've gotten lots of messages with 'deals and sales' I have not heard from them at all regarding the missing bras. I have sent them all the information they requested but still no response. I have also requested information on how to return the one bra I did receive since I bought it for my sister but now I'm seriously hesitant about recommending Rose Garnet to anyone and have yet to hear from them on how to return it. Very expensive mistake on my part and very poor customer service on theirs.

Update: Rose Garnet apologized and sent me the two missing bras without question so I'm now quite comfortable recommending not only their products but their customer service as well.

The bra was comfortable. Just ran small for me. If you're bigger chested I’d recommend going up a cup size.

UPDATE: I did reach out to customer service and received an AI reply that said a live human would follow up. That never happened. Even more disappointed now!

Very disappointed with the Keyla high impact bra. For the money it was a total fail. Not only does it not support well enough to be a sports bra, but the center stay or underwire support piece does not lay flat when you sit down. It literally pokes out and creates a bump in your shirt. Also the straps do not stay up. Complete waste of money!

Good customer service

Customer service was really helpful when it took a long time for my item to arrive. And it was worth the wait! This is the most comfortable bra I have worn in years and I'm definitely planning on buying more.

Purchased both a white and a beige Juliet wireless bra in March 2025 I started using the white one and after a few uses and washing it started to fall apart straps would not stay up on your shoulders. It didn’t give you very good support. in fact, I tried on some shirts for my sisters for a future trip and the comment that they made was why don’t you have a decent bra? It looks like your lopsided so then I put the white one away because the straps would not stay up and tried the beige one yeah worked at first and then the same thing after you wash it no support straps keep falling off your shoulders. I wouldn’t recommend this brought to anybody in fact I probably wouldn’t give it away either.

Keyla high impact double layer outer underwire. I have mixed feelings about this bra and have worn it about 10 times to give my best review. Size ordered was 42 DD.

First, the body of the bra is basically a wide strap, wireless bra with no support or lift. The "outer underwire" is a plastic t-shaped bone that is sewn in at the top center and then under the breasts in the front. It has no attachment down the center front (so it's free floating). Due to this fact, the center that should sit flat against the chest does not sit flat, as is depicted in many of the photos. Therefore, there is no "lift and separate" as you are led to believe. I wonder if the women's breasts are taped to make it appear that the bra sits flat against the chest.

Second, the band width is not as you might expect. My 42" band is exactly 42" when measured; so I have to hook the bra at the farthest hooks to fit. Normally, with a 42" band, I hook in the middle hooks. I'm not interested in ordering a wider band - you'll see why in my final remarks.

Third, the shoulder straps. To adjust the straps, they use a slide hook like the ones used on convertible bras that can criss-cross in the back. The strap has quite a few channels that allow a wide variety of strap lengths. However, the longest option seems kind of short to me. I use the channel that gives the longest strap and I am not a tall woman at 5'3", so I'm thinking anyone taller might have an issue.

Now onto my mixed feelings:
- because of the short band size, it's not easy to hook the bra; sometimes I have to hook it in front and then turn it around
- when putting the bra on, sometimes the slide hooks in the straps come out; it's a thing then
- the shoulder straps are very comfortable; this is extremely important with my large cup size
- once I get the thing on, I feel very supported and I'm not drooping; however,
- there is definitely some "uni-boob" because of the "outside wire" that doesn't lay flat against the chest

Perhaps ordering a larger size cup would help, but most of these bra producers only make the band larger to accommodate these things, which defeats the purpose and then you have to start all over again with the search for a bra that actually fits and you can wear all day.

Think twice before ordering. It's way more expensive than it should be.

I'm OBSESSED with this bra! The fit is absolutely perfect, not too tight, not too loose. It's like it was made for me! The material is so soft and breathable, I forget I'm even wearing it. The straps don't dig in, the band doesn't ride up, and the cups provide just the right amount of support. I've found my new go to bra! If you're looking for comfort and a flawless fit, look no further.

Great customer service. I ordered the wrong size and they sent replacement free of charge without having to return the first order. Bras were excellent quality too.

Great customer service! Really helpful in determining correct size. Highly recommend!

Very comfortable bra but to advertise it as a high impact sports bra is nonsense. I will sefinitely buy again but just as an ordinary bra

The customer service at rosegarnet.com is second to none.
The bras I received were beautifully made, but unfortunately, not suitable for me.
I received a full refund within the week.

This company goes above and beyond to make your purchase right! And help you to get what fits properly! I finally got the right one and I LOVE it! So comfortable and so soft! Thank you ROSEGARNET!

Great bra at a good price. Order and delivery was seamless, will order again in the future!

I so appreciated the immediate chat response and help for my return of the product. I will certainly order again utilizing their assistance in sizing. Very professional!

Product is terrific and customer service prompt with response.

The bras I have bought from RoseGarnet are like no others I have worn. My Wacoal and LeMystere bras, well over $60 each are all going to Goodwill. Some still tagged. And the customer service is as amazing as their products. I had a small issue and it was dealt with immediately and greatly to my satisfaction. This company gets 5 stars from me.

STOP IGNORING MY MESSAGES!
I have not received my order even though you say that I have!
Send Proof of delivery or return my money but please Do Not keep ignoring my messages.

From. LESLEY GROOME

I love their bras. I have converted all my bras to this brand. Any issues are handled promptly and professionally

Please refund order number 102397-rg. Im tired of waiting for it.