I highly recommend Roxie Cosmetic! I ordered a facial treatment bed and I’m extremely happy with my purchase! I chose the Priority Delivery option, which estimated delivery within 2–3 weeks, a... Toon meer
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Lees wat reviewers zeggen
Everything went very smoothly and was well coordinated. The delivery was handled very well, and the bed arrived securely and safely packaged with no major issues. The bed itself works very well a... Toon meer
i love everything about roxie it has amazing brands that most nail suppliers don’t stock, i just wish they had more brands on there for example for your bulk things like buffers and your everyday tool... Toon meer
I am really disappointed. The stool is incredibly creaky. I raised this with Roxie cosmetics and was told this is normal and to apply oil. I have oiled it, but it’s too creaky to use. The stool is inc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cosmetics Shop, Hairdressing / Nail salon and Spa suppliers
Contactgegevens
Unit 16 Sisna Park Road, PL6 7AE, Plymouth, Verenigd Koninkrijk
- roxiecosmetics.co.uk
4,3
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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I loved the top coat
I loved the top coat! Retention is amazing! I’ll order again!
10 december 2025
Review zonder uitnodiging
Very good really quick delivery
Very good really quick delivery
4 december 2025
Review zonder uitnodiging
although there was a wait for products…
although there was a wait for products I am happy with my items
27 november 2025
Review zonder uitnodiging
Excellent communication and fast…
Excellent communication and fast delivery
1 december 2025
Review zonder uitnodiging
I wasn’t sure what to expect as this…
I wasn’t sure what to expect as this was my first time ordering, but I’m honestly really impressed. I bought a mix of cosmetics and a small treatment chair for my home salon.
The cosmetics came within a few days and everything was perfectly sealed. The chair took a little longer because it was a larger item, but delivery was still within the timeframe stated on the website.
The quality is much better than i expected for the price — sturdy easy to assemble, and looks very professional.
I also appreciated that they included a small free sample in the parcel, which was a nice touch. After this experience, I’m confident enough to make them one of my main suppliers.
29 november 2025
Review zonder uitnodiging
The products were great quality and my…
The products were great quality and my order arrived on time, but the box was slightly damaged during transit. Thankfully, the items inside were fine. I reached out to their team just to let them know and they were polite and apologetic.
Overall, good value for money and i’ll order again — but packaging could be a bit sturdier for heavier items.
29 november 2025
Review zonder uitnodiging
Absolutely amazing hair paste
Absolutely amazing hair paste. My daughter and I are both loving it. Thank you.
30 november 2025
Review zonder uitnodiging
Excellent service
Excellent service and quick delivery with notifications being received to keep me up dated on the delivery day etc!
20 november 2025
Review zonder uitnodiging
Great products and nice seller.
Great products and nice seller.
Thanks ☺️
20 november 2025
Review zonder uitnodiging
Good costumer service and beautiful…
Good costumer service and beautiful salon bed.
The only downside was trying to see what the actual colour of the bed looked like in real life. Because it looks different to the pictures and pictures of the sample fabric in different lighting. But when the bed came I was actually relieved it looks beautiful.
26 november 2025
Review zonder uitnodiging
Excellent costumer service
Excellent costumer service! They have resolved the issue within minutes every time I’ve contacted them and always made sure to satisfy me as a costumer every time. I’ve been shopping from them for years and will keep shopping!
25 november 2025
Review zonder uitnodiging
beautiful furniture and helpful…
beautiful furniture and helpful customer service. recommended
5 september 2025
Review zonder uitnodiging
I never trust Company that doesn’t have…
I never trust Company that doesn’t have a telephone number. Despite asking him several times to call me nobody dead I eventually after searching founder number that no longer is connected so for me it’s definitely no for ordering for.
17 november 2025
Review zonder uitnodiging
Antwoord van Roxie Cosmetics
Dear Deborah,
Thank you for sharing your feedback. We are genuinely surprised to see a 1-star review, especially as we have not received any email or message from you, so we had no opportunity to assist or clarify the situation.
Regarding the telephone number — we do provide customer support via email and live chat, which ensures that every enquiry is responded to in writing and allows us to track and resolve issues efficiently. Many modern e-commerce companies operate in the same way. We always reply within 24h (usually much faster), so if you contacted us, could you please let us know which email address you used? We would like to investigate this.
You also mentioned searching for a “founder number” that is no longer active. That number is not related to our customer support line and was never listed as a contact for orders or assistance. Therefore, it seems there may be a misunderstanding.
We absolutely welcome constructive feedback, but leaving a 1-star review without contacting us directly feels unfair and gives the impression that this comment may not be from a real customer.
Roxie Team
Everything was perfect!Thank you
Everything was perfect!Thank you! Highly recommend 😊
14 november 2025
Review zonder uitnodiging
Quick delivery!
Delivery was very quick and happy with my gel looks so pretty :)
3 november 2025
Review zonder uitnodiging
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