I purchased a life policy earlier this year. I clicked on a few advertisements on social channels, and Royal London Ireland were the only one who followed up. Their broker was incredibly knowledgeable... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Underwriting took a couple of days back and forth. Activation was done in the same day when I requested it. I had a query after activation, I waited for less than a minute for my call to be picked u... Toon meer
Bedrijf heeft geantwoord
Matea is an absolute asset to the organisation! I had so many questions about my policy and she was able to answer all of them clearly in a way I would easily understand while also being so calm and... Toon meer
Bedrijf heeft geantwoord
Lorraine was extremely helpful and friendly. She gave me clear instructions on what I needed to do and made everything easy to understand. I really appreciated her help and excellent customer service
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Bedrijfsverzekeringsmaatschappij
- Belangrijke persoonverzekeringsmaatschappij
- Inkomensbescherming verzekering
- Pensioneringsprogramma aanbieder
- Tijdelijke overlijdensverzekeringsmaatschappij
Geschreven door het bedrijf
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Contactgegevens
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Ierland
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer Care Service
Yes, The experience was great and the customer care service was really helpful.
8 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Atul,
We are delighted to hear that you had such a great experience with us. It is wonderful to know that our customer support team was so helpful during your interaction. Thank you for sharing your positive feedback with us!
Kind regards,
Royal London Ireland
Helpful friendly service
Lorraine was very helpful in explaining my policy contents as well as answering all of my questions. Great service
8 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Alan,
We are delighted to hear that our team member was able to clearly clarify your policy details and address all of your inquiries. Thank you very much for taking the time to share your positive feedback about the service you received.
Kind regards,
Royal London Ireland
Very friendly and no long waiting times on customer support
Great customer support!
7 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Chris,
We are glad you enjoyed your experience with our team. Thank you for your feedback.
Kind regards,
Royal London Ireland
Excellent customer service and staff…
Excellent customer service and staff was so friendly on the phone and helpful
7 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Elif,
We are delighted to hear that you had such a pleasant experience speaking with our team over the phone. Thank you so much for taking the time to share your positive feedback with us!
Kind regards,
Royal London Ireland
Very pleasant to deal with.answered my…
Very pleasant to deal with.answered my query. Very professional.
6 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Gillian,
Thank you for taking the time to share your feedback. We are delighted to hear that our team was professional, pleasant to assist you, and able to clear up your question efficiently.
Kind regards,
Royal London Ireland
Clear and concise information provided.
Clear and concise information provided.
6 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Killian,
We are glad you enjoyed your experience with our team. Thank you for your feedback.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Carol,
We are glad you enjoyed your experience with our team. Thank you for your review regarding our clear and thorough explanations.
Kind regards,
Royal London Ireland
Declan was a gentleman to talk to even…
Declan was a gentleman to talk to even if he couldn’t understand me thank you so much
5 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Kyle,
We are so pleased to hear that our team member was polite, patient, and such a pleasure to speak with. Thank you very much for taking the time to share your lovely feedback and positive experience with us.
Kind regards,
Royal London Ireland
Very helpful quick and efficient…
Very helpful quick and efficient service and was not waiting long to speak with an agent
5 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Emma,
We are glad you enjoyed your experience. Thank you for your feedback regarding our prompt assistance and short wait times.
Kind regards,
Royal London Ireland
I called customer support and my issue was resolved immediately in a friendly and helpful manner.
I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have always been extremely helpful and communicate very well.
5 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
It is wonderful to hear that your phone call was answered so promptly and that your inquiry was resolved right away. We appreciate your kind feedback regarding the clear communication and friendly, informative service you received.
Kind regards,
Royal London Ireland
Excellent customer service
Excellent customer service, Declan made me feel very welcome and sorted my issue in seconds. Kudos
5 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Mark,
We are delighted to hear that our team member made you feel so welcome and resolved your issue so quickly. Thank you for taking the time to share your positive experience with us.
Kind regards,
Royal London Ireland
Amazing customer service
Amazing customer service, any queries are sorted right away, all questions answered. It's always a pleasure to deal with Royal London
Lubica
5 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Lubica,
We are glad you enjoyed your experience with our customer support team. We appreciate your positive feedback regarding how quickly our team addresses your inquiries and answers your questions. Providing reliable assistance is always our priority, and we look forward to helping you again whenever you need us.
Kind regards,
Royal London Ireland
Staff member was very helpful and human :)
The staff member (Declan) that dealt with my call was friendly and very happy and explained the process and advised next steps. It was great to get through to a helpful person instead of a bot, I would recommend the company
2 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Carole,
We are delighted to hear that you had such a positive experience over the phone. It is wonderful to know that our team provided clear guidance on your next steps and offered a helpful, human touch. Thank you for your recommendation and for taking the time to share your feedback.
Kind regards,
Royal London Ireland
Went really smooth
Went really smooth, the agent was very kind and helpful
2 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Michal,
We are so glad to hear that your experience went so seamlessly and that our team member provided such attentive, pleasant assistance. Thank you very much for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
The staff member was easy to understand…
The staff member was easy to understand and very polite and helpful.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Luke,
Thank you for sharing your feedback with us. We are delighted to hear that our team member provided clear communication and valuable support during your interaction.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Paul,
We are so pleased to hear you had a positive experience with our customer service. Your kind words are appreciated.
Kind regards,
Royal London Ireland
Declan Just was very calm explained…
Declan Just was very calm explained everything thoroughly and clearly and it was an overall very good customer service experience.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Lee,
We're delighted to hear that our colleague was calm and explained everything so thoroughly and clearly. We appreciate you sharing your positive customer service experience with us.
Kind regards,
Royal London Ireland
Declan Kidd always comes across so…
Declan Kidd always comes across so professional & helpful. He is extremely efficient & a pleasure to deal with at any time. Thank you.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Ashling,
We're delighted to hear that our colleague was professional, helpful, and efficient. We truly appreciate your kind words and positive feedback.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Carolyn,
We are so pleased to hear you had a positive experience with our customer service. Your kind words are appreciated.
Kind regards,
Royal London Ireland
The service was really Good
The service was really Good. Easy to reach them and i was able to get the information quickly from them.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Azharuddin,
We're so pleased to hear you found our service good and that you were able to reach us easily. Thank you for letting us know you received information quickly.
Kind regards,
Royal London Ireland
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