I purchased a life policy earlier this year. I clicked on a few advertisements on social channels, and Royal London Ireland were the only one who followed up. Their broker was incredibly knowledgeable... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Underwriting took a couple of days back and forth. Activation was done in the same day when I requested it. I had a query after activation, I waited for less than a minute for my call to be picked u... Toon meer
Bedrijf heeft geantwoord
Matea is an absolute asset to the organisation! I had so many questions about my policy and she was able to answer all of them clearly in a way I would easily understand while also being so calm and... Toon meer
Bedrijf heeft geantwoord
Lorraine was extremely helpful and friendly. She gave me clear instructions on what I needed to do and made everything easy to understand. I really appreciated her help and excellent customer service
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Bedrijfsverzekeringsmaatschappij
- Belangrijke persoonverzekeringsmaatschappij
- Inkomensbescherming verzekering
- Pensioneringsprogramma aanbieder
- Tijdelijke overlijdensverzekeringsmaatschappij
Geschreven door het bedrijf
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Contactgegevens
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Ierland
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful and polite great…
Very helpful and polite great experience on the phone
7 september 2026
Antwoord van Royal London Ireland
Hi Carol,
We're happy to hear that your phone experience was helpful and polite. We appreciate your feedback.
Kind regards,
Royal London Ireland
Great customer service
Lorraine and Caroline were both very helpful. They answered any questions I had and were very knowledgable. They were very efficient in emailing documents, etc.
7 september 2026
Antwoord van Royal London Ireland
Hi Yvonne,
We're delighted to hear that you found our colleagues to be very helpful and knowledgeable. We appreciate your positive feedback regarding their efficiency in assisting you. Thank you for sharing your experience.
Kind regards,
Royal London Ireland
Good customer service
I called them to change the account my DD comes from and it was quick and easy with friendly customer service.
4 september 2026
Antwoord van Royal London Ireland
Hi Laura,
We are so pleased to hear that changing your direct debit account was a quick and easy process, and that you experienced friendly customer service. Your feedback is greatly appreciated!
Kind regards,
Royal London Ireland
I spoke with a super helpful man named…
I spoke with a super helpful man named Declan Kidd. He was very friendly and informative.
4 september 2026
Antwoord van Royal London Ireland
Hi Elaine,
We're happy to hear that our team member was friendly and informative. We appreciate you sharing your positive experience with us.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Sinead,
We're so pleased to hear that you found our service extremely helpful and friendly. Thank you for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Treasureu,
We're so happy to hear that our team member was very helpful. Thank you for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
Declan was extremly helpful and was…
Declan was extremly helpful and was able to put my mind at ease over payments not recived.
3 september 2026
Antwoord van Royal London Ireland
Hi Catherine,
We're happy to hear that our team member was extremely helpful and was able to put your mind at ease regarding your payments. We appreciate you sharing your positive experience with us.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Amanda,
Thank you for your wonderful feedback. We are so pleased to hear that you had a positive experience with our customer service team. We always strive to provide excellent support.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Renars,
We're happy to hear that we were able to provide a quick solution for you. We appreciate your kind words!
Kind regards,
Royal London Ireland
Super professional company to deal with
I was dealing with Anastasia today, she couldn’t have been more professional and helpful. I just wish I could always deal with people like this in all business dealings. A pleasure. Thank you!
3 september 2026
Antwoord van Royal London Ireland
Hi Maria ,
We're delighted to hear that our team member provided such a professional and helpful experience. It's wonderful to know that your interaction was a pleasure. Thank you for your kind words!
Kind regards,
Royal London Ireland
Excellent Knowledge
Immediate understanding of my issue, Clear and extensive knowledge and very well explained.
3 september 2026
Antwoord van Royal London Ireland
Hi Mark,
We are delighted to hear that we were able to understand your issue and provide clear, extensive, and well-explained knowledge. Thank you for your positive feedback.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Kelly,
We're delighted to hear that you had such a positive experience with us. We always aim for quick and pleasant interactions, and we appreciate you sharing your feedback.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi John,
We are so pleased to hear that you found our service trustworthy and that our attention to detail met your expectations. Thank you for your wonderful feedback!
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
We are so glad we could answer all your questions. Thank you for your kind feedback, we really appreciate it!
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Trina,
We're happy to hear that our staff member was well-informed and provided you with excellent service. We appreciate your kind words.
Kind regards,
Royal London Ireland
Exceptional customer service
Phone was answered quickly, customer service agents were knowledgeable and friendly and didn't sound like they were sticking to script. They were genuinely helping me. Thanks Lorraine and Irwin.
2 september 2026
Antwoord van Royal London Ireland
Hi Niamh,
We're so pleased to hear that our customer service agents were able to provide such helpful and genuine assistance. We appreciate you acknowledging their friendly approach.
Kind regards,
Royal London Ireland
Excellent customer service
The customer service is excellent and welcoming. Each query is resolved promptly.
1 september 2026
Antwoord van Royal London Ireland
Hi Abhimanyu,
We're delighted to hear that our customer service was excellent and welcoming, and that your queries were resolved promptly. Thank you for your positive feedback!
Kind regards,
Royal London Ireland
The people on the phone calls with me…
The people on the phone calls with me were so nice and helpful..
26 augustus 2026
Antwoord van Royal London Ireland
Hi David,
We're so pleased to hear that our team was nice and helpful during your phone calls with us. Thank you for your kind feedback!
Kind regards,
Royal London Ireland
Customer service agent was very nice…
Customer service agent was very nice and informative and explained everything about my inquiry.
20 augustus 2026
Antwoord van Royal London Ireland
We're so pleased to hear that our customer service agent was very nice and informative, and explained everything clearly regarding your inquiry. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Lorraine was extremely helpful
I had an issue and Lorraine was extremely helpful, reassured me and got everything sorted out quickly..
1 september 2026
Antwoord van Royal London Ireland
Hi Ciara,
We're so happy to hear that our colleague was extremely helpful and quickly resolved your issue. We appreciate you sharing your positive experience with us!
Kind regards,
Royal London Ireland
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.