I purchased a life policy earlier this year. I clicked on a few advertisements on social channels, and Royal London Ireland were the only one who followed up. Their broker was incredibly knowledgeable... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Underwriting took a couple of days back and forth. Activation was done in the same day when I requested it. I had a query after activation, I waited for less than a minute for my call to be picked u... Toon meer
Bedrijf heeft geantwoord
Matea is an absolute asset to the organisation! I had so many questions about my policy and she was able to answer all of them clearly in a way I would easily understand while also being so calm and... Toon meer
Bedrijf heeft geantwoord
Lorraine was extremely helpful and friendly. She gave me clear instructions on what I needed to do and made everything easy to understand. I really appreciated her help and excellent customer service
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Bedrijfsverzekeringsmaatschappij
- Belangrijke persoonverzekeringsmaatschappij
- Inkomensbescherming verzekering
- Pensioneringsprogramma aanbieder
- Tijdelijke overlijdensverzekeringsmaatschappij
Geschreven door het bedrijf
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Contactgegevens
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Ierland
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lorraine was extremely helpful
I had an issue and Lorraine was extremely helpful, reassured me and got everything sorted out quickly..
1 september 2026
Antwoord van Royal London Ireland
Hi Ciara,
We're so happy to hear that our colleague was extremely helpful and quickly resolved your issue. We appreciate you sharing your positive experience with us!
Kind regards,
Royal London Ireland
Competitive Quotes
Their quotes were competitive and quicker turnaroud from the agent.
1 september 2026
Antwoord van Royal London Ireland
Hi Vinoth,
We're so happy to hear our competitive quotes and quick turnaround met your expectations. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Excellent customer service from Declan…
Excellent customer service from Declan Kidd
I had a great experience speaking with Declan today. He was extremely helpful, professional and patient, and took the time to explain everything clearly and help me with my query.
Thank you, Declan, for making the whole process so easy and stress-free. I really appreciate your help and excellent customer service!
1 september 2026
Antwoord van Royal London Ireland
We are so pleased to hear about your positive experience with one of our team members. It is wonderful to know that we were able to provide clear explanations and make the process easy and stress-free for you. We truly appreciate you taking the time to share your kind words and acknowledge the excellent service you received. Your feedback is incredibly valuable to us.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
We're so happy to hear that our staff were helpful. We truly appreciate your positive feedback!
Kind regards,
Royal London Ireland
The lady I dealt with on the phone was…
The lady I dealt with on the phone was so helpful and nice. I felt better coming off the phone despite paying a bill
31 augustus 2026
Antwoord van Royal London Ireland
Hi Fidelma,
We're so glad to hear that our team provided such helpful and reassuring support. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Partha,
We're happy to hear that our customer support team was able to assist you appropriately with your queries.
Kind regards,
Royal London Ireland
Fast and efficient call
Dealt with my query In the most efficient and helpful manner.
31 augustus 2026
Antwoord van Royal London Ireland
Hi Laura,
We're so glad we could help with your query in such an efficient and helpful manner. Thank you for your wonderful feedback.
Kind regards,
Royal London Ireland
For the past few years Ive been in…
For the past few years Ive been in Royal London for my Life Insurance. I havent really experience anything bad. They were even very considerate and easy to access if I have questions regarding my insurance.
31 augustus 2026
Antwoord van Royal London Ireland
Hi Mary,
We're so happy to hear about your positive experience with our services over the past few years. It's wonderful to know that we've been considerate and accessible when you've had questions. Thank you for sharing your kind feedback!
Kind regards,
Royal London Ireland
Helpful staff member on phone made…
Helpful staff member on phone made transaction easy
26 augustus 2026
Antwoord van Royal London Ireland
Hi Ronan,
We are so pleased to hear that our staff made your transaction easy over the phone. Thank you for your positive feedback!
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Bert,
We're delighted to hear that you found our service to be professional and swift. Thank you for taking the time to share your positive feedback.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Cryton,
We are so pleased to hear that everything was perfect for you. We truly appreciate your kind words about our customer service!
Kind regards,
Royal London Ireland
Existing policy query.
It was a simple query but handled quickly and efficiently. I felt I was speaking to someone who knew what they were talking about. This meant something to me as I have many conversations recently with young or people new to the job and they were very trying experiences. I appreciate the need for training and recruitment of new staff but when the conversation is repeated several times it gets very annoying. Thank you. David.
27 augustus 2026
Antwoord van Royal London Ireland
Hi David,
We are truly grateful for your kind words and for taking the time to share your positive experience. We are delighted that our team member was able to resolve your query efficiently and knowledgeably.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Thank you for taking the time to share your positive experience. We are delighted to hear that our team member provided such helpful assistance.
Kind regards,
Royal London Ireland
You all did fine,I was well informed…
You all did fine,I was well informed throughout the conversation and I was 100% happy.thank you.
Yours Frank.
28 augustus 2026
Antwoord van Royal London Ireland
Hi Frank,
We are so glad to hear that you were well-informed and completely satisfied with your experience. Thank you for your kind words!
Kind regards,
Royal London Ireland
Easy to deal with and sort my query…
Easy to deal with and sort my query straight away
28 augustus 2026
Antwoord van Royal London Ireland
Hi Victor,
We're delighted to hear that we were able to assist you efficiently and resolve your query straight away. Thank you for your positive feedback.
Kind regards,
Royal London Ireland
Oameni de nota 10
28 augustus 2026
Antwoord van Royal London Ireland
Hi Florin,
Thank you for your kind words! We are delighted to hear that you had such a positive experience with our team.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Ann,
We are delighted to hear you had such a positive experience with our customer service team. Your feedback is greatly appreciated, and we're happy we could be helpful.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
We're so happy to hear that our staff were helpful. We truly appreciate your positive feedback!
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Carol,
We're so glad to hear you had a great experience with us. We truly appreciate your kind words and positive feedback!
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Jandira,
We're so happy to hear that our staff was helpful. We truly appreciate your positive feedback!
Kind regards,
Royal London Ireland
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.