Royalsilver Reviews 

70
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

i've been using this company for a long while now without any problems, my main purchase of choice is the dolce gusto compatable milk only pods which are fantastic and as far as i'm concerned beat t... Toon meer

Beoordeeld met 5 van de 5 sterren

Could not get my favourite hot chocolate pods anywhere until i came across this company. I have ordered several times and have received exactly what i ordered, unlike other sites. Delivery time is goo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered some coffee pods but when they came realised I had ordered the wrong type. Put a message up on their website asking if they could be swapped. Within an hour had a reply back on whatsapp askin... Toon meer

Beoordeeld met 5 van de 5 sterren

We use quite a lot of maple syrup as a sweetener, in cakes and on breakfast bowls and bottles in the supermarket are standard size and don’t last long. I decided to look online and Royal Silver had a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffiebar
  2. ook in
  3. Banketbakkerij
  4. Koffiegroothandel

Geschreven door het bedrijf

Royal Silver was founded in 2011 and specializes in offering coffee, tea, chocolates, and various grocery items at competitive prices. Our core values focus on maintaining affordability while providing exceptional customer service.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

70 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(70)

17 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

good service, fast delivery

i've been using this company for a long while now without any problems, my main purchase of choice is the dolce gusto compatable milk only pods which are fantastic and as far as i'm concerned beat the branded ones hands down, fast delivery usually next day, well packed, and if i get 1 burst pod in 100 then it's very rare. i've had no hesitation in recommending them to friends & family and have total faith in them, the only time i had to contact them was with a query which was answered within an hour or two, happy days.

30 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Repeat Order - Top Supplier

Ordered Monday Morning - Arrived Thursday Afternoon. I have been ordering my Dolce Gusto Compatible Milk Pods from Royal Silver for a few years now (every 2 months). Quality of product is excellent and Despatch is 1st Class!!

14 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Received incorrect item

Received incorrect item. Ordered 16 Raspberry and chocolate tassimo pods but received 8 Costa latte which. After 3 unanswered emails I am now leaving this review. Very disappointed in the lack of response.

27 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great delivery

I have been ordering tassimo coffee pods for a while off this company. The price is slightly cheaper than ebay and amazon. The delivery is outstanding. I ordered yesterday and they arrived today. Free delivery. Fantastic company.

29 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tassimo coffee pods

This was my first time ordering from royal silver. I found the website easy to order and quick. Very good communication every step of the way and quick delivery. Excellent price and value for money. Will definitely be ordering again and would definitely recommend.

8 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Happy Customer!

I have now ordered several times from this company and I am more than satisfied enough to offer my praise and recommendation.
I bulk order coffee pods that are not to be easily located in physical stores and I get free delivery which is always speedy and efficient. The ordering process is a breeze and the price cannot be beaten.

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service and pricing

Was a little apprehensive at first as never heard of this company but checked the reviews here and then ordered. What great service. Competitive pricing and quick delivery. Would definitely order again.

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

THE'VE STOLEN MY MONIES

THE'VE STOLEN MY MONIES
I spent over £20.00 on coffee a week ago and never received the goods. Have sent three seperate emails which they've not had the courtesy to acknowledge nor reply. Completed an online form. No goods No customer service. Have had monies stolen

18 maart 2026
Review zonder uitnodiging
Logo Royalsilver

Antwoord van Royalsilver

Hi,

Thank you for your review. We’re sorry to hear about your experience and appreciate the opportunity to clarify.

You initially contacted us on Tuesday, and we responded by Wednesday to acknowledge your query and inform you that we had raised an investigation with Evri regarding the missing delivery.

On Thursday, we followed up with you to offer a resolution and asked whether you would prefer a replacement or a refund. You requested a refund, and we can confirm that this was processed as requested.

If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Kind regards,
Royal Silver

Beoordeeld met 5 van de 5 sterren

Could not get my favourite hot…

Could not get my favourite hot chocolate pods anywhere until i came across this company. I have ordered several times and have received exactly what i ordered, unlike other sites. Delivery time is good, with options available as to which company you can use, ie Amazon, Evri, Royal mail. Highly recommended

11 februari 2026
Review zonder uitnodiging
Logo Royalsilver

Antwoord van Royalsilver

Hi Simon,

Thank you so much for your lovely feedback! ☕️

We’re so glad you found your favourite hot chocolate pods with us — especially after struggling to get them elsewhere. It’s great to hear that each order has arrived exactly as expected (that’s how it should be!) and that you’re happy with the delivery options too.

Being able to choose between Amazon, Evri, or Royal Mail definitely makes things a bit easier.

We really appreciate the recommendation and your repeat orders — we’ll be here whenever you need to stock up again! 😊

Kind regards
Royal Silver

Beoordeeld met 5 van de 5 sterren

Service, as it should be...

First order. Competitive pricing, acknowledged swiftly, delivered in a flash...and on a Sunday. Superb work, Team Silver...

15 februari 2026
Review zonder uitnodiging
Logo Royalsilver

Antwoord van Royalsilver

Hi Colin,

Love this — thank you so much! 🙌

We’re really glad your first order was a great experience. Fast dispatch and even a Sunday delivery… we’ll take that! 😄

Thanks for the kind words and for choosing us — hope to see you back for order number two soon!

Kind regards
Royal Silver

Beoordeeld met 5 van de 5 sterren

Cheapest price and free Evri delivery

I was looking for a particular item on the internet and Royalsilver was bar far the cheapest and free delivery. I had not heard of the company and was a bit dubious but they were very good communicating by WhatsApp and they corrected my error where I put wrong delivery address, delivery was the next day. 100% will use again and recommend for others.

26 januari 2026
Review zonder uitnodiging
Logo Royalsilver

Antwoord van Royalsilver

Hi there,

Thanks so much for giving us a try — we know it can feel a bit risky ordering from somewhere new, so we really appreciate the trust!

We’re glad we could help sort out the delivery address quickly and keep you updated along the way. Great to hear it arrived the very next day too 🙌

Thanks for the recommendation — it means a lot. We’ll be here whenever you need us again!

Kind regards
Royal Silver

Beoordeeld met 5 van de 5 sterren

Excellent

We use quite a lot of maple syrup as a sweetener, in cakes and on breakfast bowls and bottles in the supermarket are standard size and don’t last long. I decided to look online and Royal Silver had a large bottle at a fabulous price. Having never heard of Royal Silver before I admit I was wary but reviews were good so I took a chance. So very glad that I did, the order arrived only a couple of days later, exactly as ordered and as above at a great price. Easy to follow up to date tracking, will definitely use again and highly recommend.

24 januari 2026
Review zonder uitnodiging
Logo Royalsilver

Antwoord van Royalsilver

Hi Tracey,

Thanks so much for sharing this — we love hearing how our maple syrup is being put to good use on breakfast bowls and in baking! 🥞🍁

We totally get it — those standard supermarket bottles never seem to last long when you use it as much as you do. We’re so glad you took a chance on us and that everything arrived quickly, exactly as expected, and at a great price.

It’s great to hear the tracking updates were easy to follow too — we like to keep things simple and stress-free.

Really appreciate the recommendation, and we’ll be ready whenever you need your next big bottle!

Kind regards
Royal Silver

Beoordeeld met 5 van de 5 sterren

Fully recommend Royal Silver

Hadn’t heard of this company but they were selling my favourite Maxwell House cappuccino coffee at the cheapest price I could find on the internet. So I ordered, although I don’t like ordering from companies i haven’t heard of as been scammed in the past. Immediately received a confirmation email and shortly after an email to say my order was being processed. The next day an email giving a tracking number and just two days later my order arrived. Very happy customer. Thank you Royal Silver for excellent fast service and very good prices.

18 januari 2026
Review zonder uitnodiging
Logo Royalsilver

Antwoord van Royalsilver

Hi Mandy,

Thank you so much for taking the time to share your experience — it truly means a lot to us!

We completely understand your hesitation when ordering from a company you haven’t used before, especially after past experiences. We’re so glad we could put your mind at ease with clear communication, fast dispatch, and reliable delivery.

It’s fantastic to hear you were able to get your favourite Maxwell House cappuccino at such a great price and that everything arrived quickly and smoothly. That’s exactly the kind of service we aim to provide every customer.

Thank you again for your trust and your kind words — we look forward to serving you again soon!

Kind regards
Royal Silver

Beoordeeld met 5 van de 5 sterren

Quick delivery, easy website to order

Great coffee pod variety selection. Very quick delivery, well packaged & website offers easy ordering. Highly recommended

21 december 2025
Review zonder uitnodiging
Logo Royalsilver

Antwoord van Royalsilver

Hi Ged,

Thank you so much for your wonderful feedback! ☕️

We’re delighted to hear you enjoyed our wide coffee pod selection, fast delivery, and easy ordering experience. It’s great to know everything arrived quickly and well packaged.

Your recommendation truly means a lot to us, and we look forward to serving you again soon!

Kind regards
Royal Silver

Beoordeeld met 5 van de 5 sterren

Great customer service

Excellent customer service from start to finish, web site easy to use.

Will definitely use them again

21 oktober 2025
Review zonder uitnodiging
Logo Royalsilver

Antwoord van Royalsilver

Dear Allan,

Thank you for your lovely feedback! We're delighted to hear you found the website easy to use and that our team provided great service from start to finish. We really appreciate your support and look forward to welcoming you back again soon!

Kind regards
Royal Silver

Beoordeeld met 5 van de 5 sterren

Great price & great service

Bought some coffee beans at a great price. I got in contact with the team about delivery and they were very helpful, ensuring I got the coffee when I needed it. Great service.

14 oktober 2025
Review zonder uitnodiging
Logo Royalsilver

Antwoord van Royalsilver

Dear Andrew,

Thank you so much for your kind words! We're really glad to hear you enjoyed both the coffee and our service. It’s great to know the team could help get your order to you on time. We appreciate your support and hope you enjoy every cup! ☕

Kind regards
Royal Silver

Beoordeeld met 5 van de 5 sterren

Great Teamwork

Made a repeat Order for Unsweetened Dolce Gusto Pods at lunchtime on Sunday. Presto - arrived at lunchtime on Tuesday via our for ever reliable Local Evri Delivery Driver.

21 september 2025
Review zonder uitnodiging

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