I first shopped at Rufford’s in Harrogate in April and was so impressed with the staff, the quality of the clothes and overall experience and was happy to hear there was a store in Garstang closer to... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Easy to order. Up front about postage/ returns costs. Very fast (next day) delivery. I had to return as the jacket was too big and the refund was processed in days
Bedrijf heeft geantwoord
The whole experience was so easy. Found the product i wanted at a great price, placed the order, it came a few days later as scheduled. Thats all you need in an on line transaction! There was one... Toon meer
It took the assistant a good 15 minutes to issue a gift voucher. She was familiar with the process not sure if she was new or not. I was surprised that it was just a small business type card with th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Rufford's, we believe great clothing should be built to last, offer exceptional quality and help you feel your best, whether you're heading into the countryside, travelling, or simply enjoying everyday life. As an independent British retailer, we've been helping customers find clothing, footwear and accessories they'll love for years. Our carefully curated collections feature some of the world's leading country and lifestyle brands, including Holland Cooper, Barbour, Fairfax & Favor, Dubarry, GANT, Schöffel, R.M.Williams, Le Chameau, Ariat and many more. Shopping with Rufford's is about more than the brands we stock. We pride ourselves on offering honest advice, friendly service and a personal shopping experience both online and in-store. Our knowledgeable team is passionate about helping customers find the right fit, the right product and the right style, without pressure. Whether you're looking for technical outerwear, premium country footwear, everyday casual wear or timeless wardrobe essentials, we carefully select products that combine quality, style and performance. Customer satisfaction sits at the heart of everything we do. From fast dispatch and carefully packaged orders to responsive customer care and hassle-free returns, we're committed to making every shopping experience as enjoyable as possible. We're proud that so many of our customers return to shop with us time and again, and we genuinely appreciate every review we receive. Your feedback helps us continue improving and delivering the level of service that Rufford's is known for. We look forward to welcoming you online or in one of our stores soon.
Contactgegevens
119 Garstang Road, PR3 0PH, Preston, Verenigd Koninkrijk
- 01995 640790
- info@ruffords.co.uk
- ruffords.com
4,7
Uitstekend
44 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant company
Brilliant company, good value and a really nice personal service will definitely be ordering in future
17 september 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much for your lovely review, Philip! It’s great to hear you were happy with the personal service you received. Providing that friendly, personal experience is something that really matters to us.
We really appreciate your support and look forward to welcoming you back for your next order!
Best wishes,
Team Rufford’s
What a fantastic company
Easy to order. Up front about postage/ returns costs. Very fast (next day) delivery. I had to return as the jacket was too big and the refund was processed in days
8 september 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much for such a fantastic review! It’s lovely to hear that everything from placing your order and delivery through to your return and refund was quick and straightforward – that’s exactly the experience we strive to provide.
We’re sorry the jacket wasn’t quite the right fit this time, but we really appreciate you choosing Rufford’s and hope to welcome you back again soon!
Best wishes,
Team Rufford’s
Great service
Website very easy to navigate
Purchase beautifully packed and delivered quickly
1 september 2026
Antwoord van Rufford's
Thank you so much for your lovely review, Helen! It’s lovely to hear you found our website easy to use and that your order arrived quickly and beautifully packaged – that’s exactly the experience we strive to achieve for every Rufford’s customer.
We really appreciate you choosing to shop with us and hope to welcome you back again soon!
Best wishes,
Team Rufford’s
A great shopping experience
I first shopped at Rufford’s in Harrogate in April and was so impressed with the staff, the quality of the clothes and overall experience and was happy to hear there was a store in Garstang closer to home.
Again a great experience with helpful staff, a store that is clean and well presented and a great choice of clothing. I will recommend and shop here again.
6 september 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much for such a lovely review, Nicola! It’s wonderful to hear you’ve now visited both our Harrogate and Garstang stores and had such a positive experience at each.
We’ll be sure to pass your kind comments on to both teams. Thank you for recommending Rufford’s and for choosing to shop with us – we look forward to welcoming you back again very soon!
Best wishes,
Team Rufford’s
Great products,great prices,great…
Great products,great prices,great communication !
9 september 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much for the fantastic review, Martin! We’re delighted you were happy with your purchase, our prices and the service you received.
We really appreciate your support and look forward to welcoming you back to Rufford’s again soon!
Best wishes,
Team Rufford’s
Great product at a great price but delivery let down
Great product at a great price. But ordered next day delivery at extra cost which then took 5 days to arrive.
8 september 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you for your review, Simon. We’re pleased you were happy with your purchase and the price, but we’re very sorry that the delivery let your experience down.
Your order was dispatched from us the following day on the next-day service as requested, but unfortunately it then experienced an unexpected delay within the courier network. We completely understand the frustration, particularly when you had paid extra for next-day delivery.
As you didn’t receive the next-day service you paid for, we’ve refunded the difference between our standard and next-day delivery charges back to your original payment method.
We’re sorry the delivery didn’t match the service you expected on this occasion, and we hope this goes some way towards putting things right.
Best wishes,
Team Rufford’s
Beautiful store
Beautiful store, always well-stocked with all sizes available so I never miss out! The team are absolutely lovely and always so helpful. Highly recommend! 💖
3 september 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much for such a lovely review, Laura! 💚 We’re delighted you enjoy visiting the store and that you always find plenty to choose from. Your kind words about the team mean a lot too – I’ll be sure to pass them on!
Best wishes,
Team Rufford’s
Excellent service from this company
Excellent service from this company, I oredered at 1pm & order delivered the following day…packed so carefully too. Full marks to Ruffords.👏👏👏👏👏
4 september 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much for the wonderful review, Denise! We’re delighted your order reached you so quickly and that you were pleased with how carefully it was packaged. We’ll be sure to pass your lovely comments on to the team – they’ll be thrilled with the full marks! 😊
We hope you love your purchase and look forward to welcoming you back to Rufford’s again soon.
Best wishes,
Team Rufford’s
Helpful staff
Helpful staff. great choice of clothing, shoes and accessories.
Lovely changing rooms
Just a beautiful shop
29 augustus 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much for your lovely review, Anne! We’re delighted you enjoyed your visit and loved the choice of clothing, footwear and accessories, it’s wonderful to hear your kind comments about the shop and our team too.
We hope to welcome you back to Rufford’s again very soon!
Best wishes,
Team Rufford’s
Friendly and helpful staff
Friendly and helpful staff. Great range of clothing to choose from. Here’s hoping they get Paul Smith gear soon…
29 augustus 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much for your lovely review! We’re delighted you found the team friendly and helpful and enjoyed browsing our range.
We’ll certainly pass your Paul Smith suggestion on to the team – we always love hearing which brands our customers would like to see at Rufford’s!
We hope to welcome you back again soon.
Best wishes,
Team Rufford’s
I was out in Harrogate and passed the…
I was out in Harrogate and passed the shop. I thought oohh this looks nice so my husband and I went in. I saw a lovely pink dress and a white pair of linen trousers. The lady came over and asked if I needed any help so I said yes I’ll have these please. She replied do you want to try them on. I replied no thank you I’m going to watch Newcastle play would you be able to send them to my address. She said I’ll check with my manager she did and said that would be fine I wrote my address down my husband paid for them and a few days later they arrived at my home beautifully packaged. Both ladies in the shop were very helpful and it was a very quick and pleasant experience. I will be back again.
29 augustus 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much for such a lovely review, Jeanette! We’re delighted you discovered our Harrogate store and that the team could make everything so easy for you. It’s wonderful to hear your purchases arrived safely and beautifully packaged too.
We’ll be sure to pass your kind words on to the ladies in Harrogate – they’ll be thrilled to hear them. We hope you love your new dress and trousers, and we look forward to welcoming you back again soon!
Best wishes,
Team Rufford’s
Antwoord van Rufford's
Thank you for your lovely review! We’re so pleased you were happy with your experience and found our product descriptions helpful and accurate. We hope you enjoy your purchase and look forward to welcoming you back to Rufford’s again soon.
Best wishes,
Team Rufford’s
Not familiar with the process.…
It took the assistant a good 15 minutes to issue a gift voucher. She was familiar with the process not sure if she was new or not.
I was surprised that it was just a small business type card with the receipt attached. I expected something more for the type of store it is.
28 augustus 2026
Antwoord van Rufford's
Thank you for taking the time to leave your feedback, Pam. We’re sorry the process took longer than it should have, and we’ll be reviewing this internally with the team to make sure purchasing a gift voucher is a much smoother experience.
Your feedback on the presentation is really appreciated. We’re actually in the process of redesigning our in-store gift vouchers and packaging to create something that feels much more special and reflective of the Rufford’s experience, which we’re excited to introduce soon.
Thank you again for your feedback, it’s genuinely helpful as we continue to improve.
Best wishes,
Team Rufford’s
Antwoord van Rufford's
Thank you so much for your lovely review, Janet! We’re delighted you enjoyed your visit and found the team helpful. We hope you love wearing your new dress and look forward to welcoming you back to Rufford’s again soon!
Best wishes,
Team Rufford’s
Barbour jumper
Placed the order the day before we came back from holiday and discovered it would be delivered the next day ! !
After a phone call they managed to delay the order for a few days until we were home.
All delivered promptly thanks to the ladies at the office 👍
26 augustus 2026
Antwoord van Rufford's
Thank you so much for the lovely review, Phil! We’re really pleased the team could help rearrange the delivery and make sure everything arrived safely once you were home. We hope you’re delighted with your order and look forward to welcoming you back to Rufford’s again soon.
Best wishes,
Team Rufford’s
Friendly place to go!
Friendly place to go!
Great clothes, great prices and always a lovely welcome 😊
22 augustus 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much, Kim! It’s lovely to hear you always enjoy visiting us 😊 We really appreciate your kind words and look forward to welcoming you again soon.
The Rufford’s Team
Good all round
Easy to order, quick delivery quality product
20 augustus 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you, Janet! We’re so pleased you were happy with your order and delivery. We really appreciate the lovely review.
The Rufford’s Team
What’s not to like
Easy to order and fast delivery…what’s not to like.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Rufford's
Thank you so much, Ina! We’re really pleased everything arrived quickly and hope you love your order.
The Rufford’s Team
Online ordering
Great website, easy payment options, quick delivery and communication, highly recommended
9 augustus 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.