I first shopped at Rufford’s in Harrogate in April and was so impressed with the staff, the quality of the clothes and overall experience and was happy to hear there was a store in Garstang closer to... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Easy to order. Up front about postage/ returns costs. Very fast (next day) delivery. I had to return as the jacket was too big and the refund was processed in days
Bedrijf heeft geantwoord
The whole experience was so easy. Found the product i wanted at a great price, placed the order, it came a few days later as scheduled. Thats all you need in an on line transaction! There was one... Toon meer
It took the assistant a good 15 minutes to issue a gift voucher. She was familiar with the process not sure if she was new or not. I was surprised that it was just a small business type card with th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Rufford's, we believe great clothing should be built to last, offer exceptional quality and help you feel your best, whether you're heading into the countryside, travelling, or simply enjoying everyday life. As an independent British retailer, we've been helping customers find clothing, footwear and accessories they'll love for years. Our carefully curated collections feature some of the world's leading country and lifestyle brands, including Holland Cooper, Barbour, Fairfax & Favor, Dubarry, GANT, Schöffel, R.M.Williams, Le Chameau, Ariat and many more. Shopping with Rufford's is about more than the brands we stock. We pride ourselves on offering honest advice, friendly service and a personal shopping experience both online and in-store. Our knowledgeable team is passionate about helping customers find the right fit, the right product and the right style, without pressure. Whether you're looking for technical outerwear, premium country footwear, everyday casual wear or timeless wardrobe essentials, we carefully select products that combine quality, style and performance. Customer satisfaction sits at the heart of everything we do. From fast dispatch and carefully packaged orders to responsive customer care and hassle-free returns, we're committed to making every shopping experience as enjoyable as possible. We're proud that so many of our customers return to shop with us time and again, and we genuinely appreciate every review we receive. Your feedback helps us continue improving and delivering the level of service that Rufford's is known for. We look forward to welcoming you online or in one of our stores soon.
Contactgegevens
119 Garstang Road, PR3 0PH, Preston, Verenigd Koninkrijk
- 01995 640790
- info@ruffords.co.uk
- ruffords.com
4,7
Uitstekend
44 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Barbour for men in proper sizes,good…
Barbour for men in proper sizes,good selection of Holland cooper for my wife amongst other great makes always pleasant staff and helpful and now we have gent amongst them
15 augustus 2026
Fist class service
First class service. Jumper was very well packed and of the quality you would expect from Barbour. I would definitely buy from here again - very speedy delivery
3 augustus 2026
Ruffords an ideal company to shop with.
Sandals arrived very quickly, in time for my important date. Perfect fit.
10 augustus 2026
Always courteous and helpful
Always courteous and helpful. Wide range of stock. Although Barbour and Ariat stock not as great as previous, still able to find things we like. Never been yet and not purchased something lovely. Highly recommend.
1 augustus 2026
I visited both stores in one weekend
I visited both stores in one weekend. Friendly,attentive staff. The range of brands was very good, particularly glad to see ladies Gant, as quite often stores seem to only stock men’s Gant.
2 augustus 2026
Due to the fact that the company works…
Due to the fact that the company works with DPD who's Extremely poor with deliveries I was having to travel to Liverpool depot to collect my parcel!
8 augustus 2026
Antwoord van Rufford's
Hi, and thank you for taking the time to leave a review. We’re sorry to hear about the issues you experienced with your DPD delivery and the inconvenience of having to travel to the depot to collect your parcel.
We completely understand your frustration. We’ve recently changed our delivery service and now use Royal Mail and Parcelforce for all future orders, which we hope will provide a much more reliable experience.
Thank you again for your feedback, and we hope we have the opportunity to provide you with a much smoother experience next time.
Kind regards,
The Rufford’s Team
The whole experience was so easy
The whole experience was so easy.
Found the product i wanted at a great price, placed the order, it came a few days later as scheduled. Thats all you need in an on line transaction!
There was one other point which may sound odd 🤔, it was wrapped so well thats its worth a mention, someone at Ruffords spent extra time and care in preparing the parcel, from using Ruffords branded tissue paper and sticky tape and there own box, to me it shows a class act.
6 augustus 2026
Excellent company.
Received my order quickly.... product was well priced and really was a bargain buy.
I do intend to use Ruffords again in the future.
6 augustus 2026
A very relaxed shopping experience…
A very relaxed shopping experience ,spacious changing rooms and large mirrors and no pressure to make a purchase
27 juli 2026
An amazing shop selling quality…
An amazing shop selling quality products, the staff are so friendly and knowledgeable.
2 augustus 2026
I’ve shopped at this store for quite a…
I’ve shopped at this store for quite a few years now , the staff are lovely , carn’t do enough for you , they are all friendly and make shopping at ruffords a lovely experience , wouldn’t go anywhere else for the brands I love , highly recommend a visit if you’ve not been before , they have lots of stock and if they don’t have your size , they will do everything they can to get it in for you , love it 😬
1 augustus 2026
Excellent staff can't do enough for you
Excellent staff can't do enough for you
Good quality stock with a range of designers.
27 juli 2026
Attentive polite knowledgeable staff x
27 juli 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.