Hiring process and collecting the machine was fairly straight forward. Had a slight issue once started but this was rectified by the customer advisor over the phone- wasn’t their fault- obviously... Toon meer
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Lees wat reviewers zeggen
pickup the cleaner at Tesco Lymington finding it still full of dirty filthy water that spilt into the car boot!!! Rug Doctor has NO supervision in place checking on the state the machines when returne... Toon meer
So simple from the time of booking the cleaner , collection , use of and returning it . It's a tad heavy so getting it into the boot of your car may be s challenge but it cleans really well and far... Toon meer
Easy to use website for booking. Local collection at Tesco store. Lockers were simple to access, although instruction leaflet was missing but I was able to Google how to use and check their website.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
You can find a Rug Doctor carpet cleaning machine in over 3,300 rental outlets across the UK and Ireland. Some 90% of UK households are no more than a 10-minute drive away from their nearest provider.
Contactgegevens
Verenigd Koninkrijk
- rugdoctor.co.uk
4,0
Goed
5K reviews
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Rug doctor machine was dusty and dirty
Rug doctor machine was dusty and dirty. I had to clean it before using it. Should be kept in better condition. However, functioned well and cleaned well.
1 augustus 2026
Easy to order
Easy to order online. Pick up very straight forward from local Tesco store. Easy instructions.
Did the job.
2 augustus 2026
Very easy to book rug doctor.just one…
Very easy to book rug doctor.just one problem when we put code in the collection. Would not except soo took awhile to get through on phone to sort new code out
9 augustus 2026
It was keep getting off and on and not…
It was keep getting off and on and not working properly and i notice it was not sucking the water properly out of the rug and it ended up be smelly , i was not satisfied at all ,
7 augustus 2026
Carpet stains mostly removed some deep…
Carpet stains mostly removed some deep ones remained. Machine was easy to use.
7 augustus 2026
Nice and easy to use albeit a bit heavy
Nice and easy to use.
Cleaned the carpets well.
Machine was quite heavy and extra help needed to get it up stairs
7 augustus 2026
Easy to use and cleaning perfect
7 augustus 2026
Rug Doctor was so easy to order and…
Rug Doctor was so easy to order and collect. Using it was easy with online instructions. The carpet looked great after use. And taking back to the store was easy using the in store locker.
7 augustus 2026
did the job.
7 augustus 2026
RugDoctor is helpful
It was my first experience cleaning the carpets. We made it is very well. Plus we’re cleaned one more sofa.
I recommend.
6 augustus 2026
The machine its self worked well and…
The machine its self worked well and easy to book and collect.
However I wasn’t impressed having to clean the whole machine before use. Underneath was coveted in dog hair and the dirty water container was filthy. Clearly the previous person who rented it couldn’t be bothered to clean it after use
7 augustus 2026
Machine dirty on receipt so cleaning it…
Machine dirty on receipt so cleaning it all of grime build up before use. Other than that process pretty easy
7 augustus 2026
Rug doctor worked really well we only…
Rug doctor worked really well we only gave 4 stars as the bits for the chairs didnt work as well as expected but will use floor cleaner again
7 augustus 2026
definitely improved my sofa after kids spills
definitely improved my sofa after kids spills.
However the machine itself was pretty dirty - although you are advised to wipe it down before and after its safe to say most people don't.
The attachment was clogged full of fluff, the machine itself leaked at the bottom where the air holes are.
Ive no idea how you empty the unused water unless you just stand there holding the spray button... its not easy to move back and forward over rugs/carpets.
Dont get me wrong it done what I needed but not sure i would bother again it seemed a lot of hassle and theyre not easy to get in and out the car.
Booking and collecting was super easy... and i thought it was pretty cheap but once you add the soap... for 24 hours youre looking at £50 do that 4 times you may aswell bought your own.
7 augustus 2026
Hiring the machine was easy by speaking…
Hiring the machine was easy by speaking to the customer service line. Booking was easy and instructions were clear. The machine was easy to use on carpet and upholstery. I would use it again when needed. No hesitation in recommending Rug Doctor UK LTD.
7 augustus 2026
Easy to book
Easy to book online & collect from the locker at the store. Carpets look great!
7 augustus 2026
Easy and Effective
The booking was straight forward, as was collection and return. The machine cleaned the carpets removing stains that had been there a while. I would recommend using Rug Doctor
6 augustus 2026
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