Hi there the initial timing given was way off, product arrived after I had left so still in packaging . Return was requested and approved before it landed in the uk
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Lees wat reviewers zeggen
The thing that the company did well was sort me out with a nice bag for travelling at an affordable price, and delivered in a timely manner. Honestly, what more could I possibly want than fulfilling t... Toon meer
Bedrijf heeft geantwoord
Cmon I was skeptical about this website as it was created in 2024 with no reviews. Orderd 2 Osprey backpacks, shipped to New Zealand in 2 weeks cant be any happier, these guys had the cheapest price c... Toon meer
Bedrijf heeft geantwoord
Products are offered at lower prices than competitors. No problems at all with the order. Shipping does take a while, but this is very clearly advertised so it is not an issue (indicated 8-15 days, it... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Discover high-quality outdoor equipment and apparel with Run2free! Shop top brands like Osprey bags, Brooks shoes, and Salomon collections. Gear up for your next adventure with our curated selection of durable and stylish outdoor essentials.
Contactgegevens
85 Great Portland Street, First Floor, W1W 7LT, London , Verenigd Koninkrijk
- +44 7311477718
- info@run2free.com
- run2free.com
4,1
Goed
73 reviews
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Antwoord van Run2free
Thank you for your review! We're delighted to hear you found our prices fair and the kit to be good. We sincerely apologise for the delivery time you experienced. We promised a 8-15 days delivery and your parcel is delivered on the 8th day. We are always working to improve our shipping efficiency and appreciate your valuable feedback.
Antwoord van Run2free
run2free.comをご利用いただき、誠にありがとうございます。
ご注文の商品が1週間以内に無事お手元に届き、また追跡サービスも正確だったとのこと、大変嬉しく思います。お客様にご満足いただけたことを光栄に感じております。
またのご利用を心よりお待ちしております。今後ともrun2free.comをどうぞよろしくお願いいたします。
Legitimate site
I was a bit sceptical about the goods arriving or even being original products with such a great price. I was able to track the product from the day it was ordered and there were updates at every stage. Product arrived on the 11th day which was faster than expected. Great service and I will be ordering again. This is a legitimate site.
2 juni 2025
Review zonder uitnodiging
Antwoord van Run2free
Thank you so much for your fantastic review! We're absolutely thrilled to hear that we exceeded your expectations, especially regarding the authenticity of our products and the speed of your delivery. We understand initial skepticism, and we're delighted our tracking and great service helped build your confidence. We truly appreciate your trust and look forward to welcoming you back to run2free.com for future orders!
Antwoord van Run2free
Thank you for your fantastic feedback! We're delighted to hear that your purchase experience was easy and that your delivery arrived on time. We truly appreciate your support.
No complaints
No complaints. Very happy with the item I bought, and arrived on time. Will purchase from this company again!
14 mei 2025
Antwoord van Run2free
Thank you so much for your wonderful review! We are delighted to hear you're very happy with your item and that it arrived on time. It means a lot to us that you'll choose to purchase from us again. We look forward to serving you in the future!
Great price and delivered within…
Great price and delivered within expected timeframe. Product as advertised.
12 mei 2025
Antwoord van Run2free
Thank you so much for your fantastic review! We're thrilled to hear you're happy with the price, delivery time, and that the product was exactly as advertised. We really appreciate your feedback!
Very good service
Very good service, was a great help when I went into a panic about the size. All arrived safe and just what I wanted. Thank you
28 mei 2025
Review zonder uitnodiging
Antwoord van Run2free
Thank you so much for your wonderful feedback! We're delighted to hear that our service was a great help when you had concerns about sizing, and that your order arrived safely and was exactly what you wanted. We truly appreciate your kind words and are thrilled you had a positive experience with run2free.com!
Antwoord van Run2free
Thank you so much for your wonderful feedback! We're thrilled to hear you're happy with our products and prices. We really appreciate you taking the time to share your positive experience with run2free.com.
Great service
Great service. I orders the wrong backpack and the customer service team was very helpful in exchanging for the right one.
13 april 2025
Antwoord van Run2free
Hi there!
Thank you so much for sharing your positive experience with us. We're always thrilled to hear that our customer service team could help you find the perfect backpack. Making sure our customers are completely satisfied is our top priority, and I'm glad we could make your exchange smooth and easy.
Thanks again for taking the time to leave such a kind review!
Best regards,
Run2free
Brilliant Leki poles delivered on time
Brilliant Leki poles delivered on time. Although they took a couple of weeks to arrive, the price outweighed that and I ordered them in plenty of time for my race. Fantastic poles that got me round my first ultra!
10 april 2025
Antwoord van Run2free
Hi there!
Thank you so much for sharing your experience with our Leki poles! We're absolutely thrilled that they helped you complete your first ultra marathon - what an incredible achievement!
We understand that shipping can sometimes take a little time, but we're glad the value and quality of the poles made it worthwhile for you. Congratulations on your race, and we're honored that our poles were part of your amazing journey.
Keep exploring and pushing your limits!
Best wishes,
Run2free
Adequate fulfillment of expectations.
The thing that the company did well was sort me out with a nice bag for travelling at an affordable price, and delivered in a timely manner. Honestly, what more could I possibly want than fulfilling the transaction adequately? The item was as depicted on the website, so no unpleasant surprises. No extra freebies, either. In my opinion this is a plus because I do not wish to fill up my space with unnecessary extras that I was never hunting for in the first place.
14 april 2025
Antwoord van Run2free
Hi there!
Thank you so much for sharing your experience with us. We're delighted to hear that we met your expectations precisely - delivering a travel bag that was exactly as described, at an affordable price, and in a timely manner.
We believe in providing straightforward, no-nonsense service, so we're pleased that our approach resonated with you. Your appreciation for getting exactly what you wanted, without unnecessary extras, is something we take pride in. We aim to make shopping simple and efficient.
Thanks again for taking the time to share your positive feedback!
Best regards,
Customer Experience Team
I wanted an Osprey Daylite 26+6L…
I wanted an Osprey Daylite 26+6L bag.Run2free was the only place ce that had them on stock at a reasonable price. Delivery from the USA was 8-14 days, the bag arrived on the 8th day. Kept well informed of the order, excellent tracking. Really happy with the whole transaction.
14 april 2025
Antwoord van Run2free
Hi there!
Thank you so much for sharing your experience with us! We're thrilled that you found the Osprey Daylite bag you were looking for and that our delivery met your expectations. It means a lot to us that you appreciated our tracking and communication throughout the process.
We always strive to provide a smooth and transparent shopping experience, so it's fantastic to hear that we delivered exactly what you needed. The 8-day delivery from the USA is something we're particularly proud of, and we're glad it worked out perfectly for you.
Thanks again for taking the time to write such a positive review. We hope the Osprey bag serves you well on all your adventures!
Best regards,
Customer Experience Team
Antwoord van Run2free
Hi there!
Thank you so much for your wonderful review. We're delighted to hear that you found our service excellent and our value great. It's customers like you who motivate us to continue delivering top-notch service.
We truly appreciate you taking the time to share your positive experience with us!
Best regards,
Customer Experience Team
Bought 3 x Osprey Fairview 70 backpack…
Bought 3 x Osprey Fairview 70 backpack (women’s fit). Big backpack is very practical and spacious. Very comfy to wear - I’m 5ft 3in.
Delivery took a while, as advised, but very happy with my purchase. Would highly recommend this company.
22 april 2025
Review zonder uitnodiging
Antwoord van Run2free
Hi there!
Thank you so much for sharing your experience with our Osprey Fairview 70 backpacks. We're delighted to hear that the backpack has been both practical and comfortable for you, especially given your height. It's always great to know that our products work well for travelers of all sizes.
We appreciate your patience with the delivery and are glad that despite the wait, you're happy with your purchase. Recommendations from satisfied customers like yourself mean the world to us.
Thanks again for taking the time to write such a positive review!
Antwoord van Run2free
Hi there!
Thank you so much for your fantastic review! We're thrilled to hear that the item arrived exactly as described and that our shipping was quick. We always aim to provide a smooth and reliable experience for our customers, so it means a lot to hear that we hit the mark.
Your recommendation means the world to us. We appreciate you taking the time to share your positive experience.
Thanks again!
Easy order & quick delivery
11 maart 2025
Antwoord van Run2free
Hi there!
Thank you so much for sharing your positive experience with us. We're delighted to hear that your order was easy and the delivery was quick - that's exactly what we aim for with every single customer.
We work hard to make sure our ordering process is straightforward and our delivery is prompt, so it means a lot to hear that we hit the mark for you. Thanks for taking the time to provide such great feedback!
Have a wonderful day!
1週間以内に届きました。
あんまり知られてないサイトってことと、海外輸入品だったのでちょっと買おうか迷いましたが、注文してから1週間以内に届き、すごく品質のいい商品が届いたので安心しました。すごくいい買い物ができたと思います。また利用したいと思いました！
20 maart 2025
Review zonder uitnodiging
Antwoord van Run2free
こんにちは！
私たちの店舗をご利用いただき、本当にありがとうございます。最初は不安に感じられたかもしれませんが、迅速な配送と高品質な商品でご満足いただけて嬉しく思います。お客様の信頼に応えられることを誇りに思います。
また利用したいと思っていただけて、とても嬉しいです。今後もお客様に喜んでいただける商品とサービスを提供できるよう、日々努めてまいります。
次回のご利用を心よりお待ちしております！
Trusted Seller
Ordered Brooks Caldera 8 from 13 March 2025. Delivered today at 24 March 2025 to Malaysia by ECMS from China. The shipping 10-15 day is also good to give trust to. Item is genuine, guaranteed. Just a little torn box and dents, it's okay at the fair price.
Trusted and recommended. Hope to repeat order soon. Very happy with their service, especially during customer email contact.
24 maart 2025
Review zonder uitnodiging
Antwoord van Run2free
Thank you so much for sharing your experience with us. We're delighted to hear that you're happy with your Brooks Caldera 8 and our service. It means a lot to us that the shipping time met your expectations and that you found the item genuine and fairly priced.
We always strive to ensure our customers have a smooth and satisfactory experience, so it's wonderful to know that our customer email support was helpful to you. We appreciate your trust and recommendation.
We look forward to serving you again soon and hope you enjoy your new running shoes!
Pleasantly surprised
Pleasantly surprised! Was initially skeptical as they were selling a Coros Pace 3 Mist which was sold out everywhere else. Took 11 days to arrive but definintley worth the wait :)
18 maart 2025
Review zonder uitnodiging
Antwoord van Run2free
We're so glad you're pleasantly surprised and that the Coros Pace 3 Mist met your expectations. It's always rewarding to hear when we can help customers find a product that's hard to locate elsewhere. We appreciate your patience with the 11-day delivery and are thrilled it was worth the wait for you.
Thank you for taking the time to share your positive experience with us!
Website is user friendly
Website is user friendly, delivery is fast. Discount is offered for the product I bought.
8 februari 2025
Antwoord van Run2free
Thank you so much for sharing your positive experience with us. We're delighted to hear that our website is user-friendly and that our delivery met your expectations. We work hard to make sure our customers have a smooth and convenient shopping experience, so it's wonderful to know we're hitting the mark.
We're also glad you took advantage of our discount - we love being able to provide great value to our customers. Your feedback means a lot to us and motivates our team to continue delivering top-notch service.
Thanks again for taking the time to share your thoughts!
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