RV Part Shop Canada Reviews 

340
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Truly horrible. I ordered a new hot water tank for our trailer, it took over 3 weeks for it to arrive. Because it took so long I had to get a tank from somewhere else. I emailed them to cancel... Toon meer

Beoordeeld met 5 van de 5 sterren

You never know how good a company is until something doesn't go quite right and that's where this company exceled! We ordered a 9x18 Kuma mat but the wrong one was shipped. Within 4 hours of contact... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently bought a East West 31 ‘ trailer. We wanted to purchase a King Mattress and protector and sheets. This was the only store that had the proper size. We contacted RV Parts Canada because of... Toon meer

Beoordeeld met 3 van de 5 sterren

I received the propane tank that I ordered, thank you. However, it has been shipped through Canada without any package of any sort. Result: The anti rust paint has been chipped and scrached in several... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Camperwinkel
  2. Kampeerwinkel
  3. Scheepvaartbenodigdheden winkel
  4. Camperdealer
  5. Caravanwinkel
  6. Vrachtwagenaccessoires

Geschreven door het bedrijf

RV Part Shop offers a wide selection of RV parts and accessories and outdoor lifestyle products for Canadian owners of RVs, motorhomes, travel trailers, fifth wheels, campers, camping trailers and folding trailers.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

340 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(340)

0 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Excellent Delivery - Excellent Solution

Product arrived as scheduled, was in perfect condition and resolved my problem (leds under the awning were not working) perfectly.

I would happily have given 5 stars, but there was such a long (6 weeks) delay in having the part available

22 augustus 2023
Beoordeeld met 5 van de 5 sterren

I was happy with how accurate the part…

I was happy with how accurate the part description and photo were on the product, especially since I was having a hard time finding the art at a reasonable price. It was an exact fit. Price was fair and I received the part at my house as promised.

2 augustus 2023
Beoordeeld met 3 van de 5 sterren

Hello

Hello. I ordered two sets of cabinet pull latches for my older trailer. Not RV part shop fault ,but, they required some bending and tweaking and I even had to put some light grease on each one to get them to function. I would suggest you're company find another manufacturer of these.

2 augustus 2023
Beoordeeld met 5 van de 5 sterren

Really easy to work with

Really easy to work with. Found the parts I needed which apparently are too tough for others to get

1 augustus 2023
Logo RV Part Shop Canada

Antwoord van RV Part Shop Canada

Hello Jim,

Thank you for the 5-star review! Glad your expectations were met and you were satisfied with your shopping experience. Look forward to helping in the future.

Happy Camping!

Beoordeeld met 5 van de 5 sterren

Great service!

Price was good, product was exactly as described. Nice that it was exactly the same size as the one its replacing. Haven't had time to install but will update when install completed and working.

27 juli 2023
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Antwoord van RV Part Shop Canada

Hello Chuck,

Thank you for the 5-star review! Glad your expectations were met and you were satisfied with your shopping experience. Look forward to helping in the future.

Happy Camping!

Beoordeeld met 1 van de 5 sterren

Never Ever Again!

We were a first time customer. Call company first to ask about what we needed. He suggested that although the product was on back order to place the order online anyhow. We did. Paid in full. That was back in April. Said it may be as long as six weeks. We waited eight no response. No calls no calls. No movement on the online checking system. we called the company. Still on backorder. We did another three weeks. Call again. They suggest we go with a different model. That is not exactly what we need but we can probably make it work. We go for that as our rental has already been held up now over a month. That order is supposed to come in one week. Two weeks go by no update to the order. No new invoice. No nothing. Call the company to ask. They say there’s no movement yet. Wait another week. We call again. We say that we are not wanting to go ahead with this order anymore as it’s been since April and it’s now end of July and we still don’t have any product whatsoever but they have our money. They refuse to cancel the order as it’s apparently a special order. We were never informed of a special order and only had experience with placing the order online. We call visa as we are sure this is likely a scam. This order was over $1000 with taxes. Visa even questions to us as to why we waited so long. Visa refunds us our money. We call the company and let them know that we’ve already requested the money back from visa as we’re pretty confident that there’s no order coming whatsoever. They threaten to put us into collections. Very conveniently, about a week later, I get an order update to say that our order is being shipped. We call the company and explain that they can stop the shipment because we’ve already requested the money back from visa. Again they threaten collections. We call back visa and explain. Anyhow, order comes and it’s the original tub we ordered not any kind of special order tub. So we call back Visa and explain that we now have the product we ordered and we’re fine to let them have back the money. Way too big an ordeal to go through as a first time customer. Last time customer 100% for sure. I’ve never had such a bad customer service from a business in my life.

26 juli 2023
Logo RV Part Shop Canada

Antwoord van RV Part Shop Canada

Hello Russell,

We are sorry to hear you weren't satisfied with your shopping experience.

If you wish to speak to a customer service representative, please call us at (877)-607-4446.

Happy Camping!

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, prompt delivery. Thank you!

25 juli 2023
Logo RV Part Shop Canada

Antwoord van RV Part Shop Canada

Hello Kenneth,

Thank you for the 5-star review! Glad your expectations were met and you were satisfied with your shopping experience. Look forward to helping in the future.

Happy Camping!

Beoordeeld met 5 van de 5 sterren

Good assistance from personnel. I am entirely satisfied !

Very good experience ! Good product, quick delivery ! Everything was perfect ! Thank you very much for your good service !

25 juli 2023
Logo RV Part Shop Canada

Antwoord van RV Part Shop Canada

Hello Gilberte,

Thank you for the 5-star review! Glad your expectations were met and you were satisfied with your shopping experience. Look forward to helping in the future.

Happy Camping!

Beoordeeld met 1 van de 5 sterren

Awning order continuous problems from…

Awning order continuous problems from initial order December 21, 2022 to date to delivery July 20, 2023. Still a problem with damaged product, not solved yet.

21 juli 2023
Logo RV Part Shop Canada

Antwoord van RV Part Shop Canada

Hello Jan,

We are sorry to hear you weren't satisfied with your shopping experience.

If you wish to speak to a customer service representative, please call us at (877)-607-4446.

Happy Camping!

Beoordeeld met 4 van de 5 sterren

They were very helpful when I had…

They were very helpful when I had trouble with a particular item. I’ll shop here again.

19 juli 2023
Logo RV Part Shop Canada

Antwoord van RV Part Shop Canada

Hello Jenet,

Thank you for the 4-star review! Glad your expectations were met and you were satisfied with your shopping experience. Look forward to helping in the future.

Happy Camping!

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