Tombi was exceptionally helpful! Knowledgable, friendly, professional. A super ambassador for Sachin & Babi. I have many S & B gorgeous gowns, and wondered if one of the fabrics could have worked for... Toon meer
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Lees wat reviewers zeggen
The ordering process was easy and streamlined. The gown came beautifully and safely packaged. Unfortunately the dress was not as flattering on me, but the return process has been smooth as well. Just... Toon meer
Awful product. Very cheap looking. Jumped at buying during clearance because I had so much faith in the brand. Dress unwearable. Very poor quality. They refuse to consider a refund despite contacting... Toon meer
Bedrijf heeft geantwoord
We visited the NYC showroom and saw a beautiful selection of gowns. We found 4 perfect dresses for our events and received the most attentive and thoughtful service and advice. Then, the dresses were... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sachin & Babi is a fashion-design house based in New York City and known for their unique embroideries.
Contactgegevens
Madison Ave 1200, 10128, New York, Verenigde Staten
- sachinandbabi.com
4,3
Uitstekend
964 reviews
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Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Beautiful dresses and fabrics!!
Beautiful dresses and fabrics!!! And amazing customer service. Just wonderful!
11 augustus 2026
Antwoord van Sachin & Babi
Hi Melanie,
Thank you, this is lovely to read, and we'll pass it along to the team. We hope to dress you again soon.
Best,
The Sachin & Babi Team
Jessica was amazing!!
Jessica and the team at the NYC showroom were AMAZING!! I was initially overwhelmed but Jessica helped talk me through each dress and I definitely found the perfect mother of the groom dress. I will be back when it’s time for my mother of the bride dress!!
11 augustus 2026
Antwoord van Sachin & Babi
Hi Megan,
Thank you for such a warm review. We're so glad Jessica could talk you through the options and that you found the right dress, we'll be sure she and the showroom team see this. Congratulations to your son, and we'll be here when it's time for the next one.
Best,
The Sachin & Babi Team
Antwoord van Sachin & Babi
Dear Marina,
Thank you for sharing your feedback. We're sorry to hear the fit didn't work out, and we understand how disappointing that can be.
We do see that the return has since been processed, and we hope the experience overall still reflected the care we aim to provide. Thank you for giving us the opportunity, and we'd love the chance to welcome you back in a piece that's a perfect fit.
Best,
The Sachin & Babi Team
Antwoord van Sachin & Babi
Hi Amy,
Thank you, we're glad the whole experience held up, start to finish. We look forward to your next order.
Best,
The Sachin & Babi Team
I loved that attendant was prepared…
I loved that attendant was prepared with some selections. Understood my style.
Supported privacy. Assisted with buttons.
Helped to look for other colors and sizes. Very good at using the 45 minute time frame. Show room clean and easy to navigate. I did not feel overwhelmed since this was my first appointment as Mother of Groom.
10 augustus 2026
Antwoord van Sachin & Babi
Hi Penny,
Thank you for such a thoughtful review. A first appointment can feel like a great deal to take in, so we're especially glad it didn't, and that your stylist came prepared, gave you your privacy, and made good use of the time. Congratulations to your son, and thank you for letting us be part of it.
Best,
The Sachin & Babi Team
Antwoord van Sachin & Babi
Hi Lucy,
Thank you, early is always the goal. We hope the dress was worth the quick wait.
Best,
The Sachin & Babi Team
Perfect shopping experience
Jasmine was amazing she had the dresses I like already selected and added others that were beautiful! Great experience and I found the perfect dress!
5 augustus 2026
Antwoord van Sachin & Babi
Hi Brenda,
Thank you for such a kind review. We're so glad Jasmeen had your selections ready and pulled a few more worth trying, we'll be sure she sees this. Congratulations on finding the perfect dress!
Best,
The Sachin & Babi Team
Antwoord van Sachin & Babi
Hi Leslie,
Thank you, craftsmanship is where our team puts the most care, so it means a great deal to hear it recognized. We hope to dress you again.
Best,
The Sachin & Babi Team
EASY ORDERING...QUICK DELIVERY
7 augustus 2026
Antwoord van Sachin & Babi
Hi Jennifer,
Thank you! We're glad ordering and delivery were both smooth. We hope to dress you again soon.
Best,
The Sachin & Babi Team
Beautiful dress and gorgeous fabric
10 augustus 2026
Antwoord van Sachin & Babi
Hi Annie,
Thank you, the fabric is where so much of the work goes, so it's lovely to hear it noticed. We hope to dress you again.
Best,
The Sachin & Babi Team
What a wonderful experience. Beautiful gowns
Jessica was awesome. She listened to me. Let me have some fun trying on gowns and the pulled a magic trick and found an elusive gown I had searched for. She got into alterations right away saving me from coming back. Loved it.
6 augustus 2026
Antwoord van Sachin & Babi
Hi Hannah,
Thank you for such a lovely review. We're so glad Jessica was able to track down the gown you'd been searching for, and that she could get you into alterations the same day rather than sending you back for another visit. We'll be sure she sees your kind words, we hope you feel wonderful in it.
Best,
The Sachin & Babi Team
Exchange was seamless
5 augustus 2026
Antwoord van Sachin & Babi
Hi Sally,
Thank you! We're glad the exchange was an easy one. We hope you love the piece.
Best,
The Sachin & Babi Team
The quality of the dresses far…
The quality of the dresses far surpasses your peer group - and from a style perspective they are classic and sophisticated.
7 augustus 2026
Antwoord van Sachin & Babi
Hi Bonnie,
Thank you for such a thoughtful compliment. Quality and a sense of restraint are exactly what we aim for, so it means a great deal to hear it read that way. We look forward to dressing you again.
Best,
The Sachin & Babi Team
The item was shipped to protect item
The item was shipped to protect item. Correspondence from company.
4 augustus 2026
Antwoord van Sachin & Babi
Hi Concetta,
Thank you for taking the time to share this. We're glad the packaging kept your piece protected and that our team stayed in touch with you throughout. We hope to have the pleasure of dressing you again.
Best,
The Sachin & Babi Team
Sachin & Babi have a beautiful…
Sachin & Babi have a beautiful selection of high quality dresses in an array of designs, patterns and colors. Jasmeen was fantastic helping me choose a dress for my daughter’s wedding and communicating with me during the purchasing and fitting process. The seamstress did a wonderful job making the necessary adjustments.
3 augustus 2026
Antwoord van Sachin & Babi
Hi Ellen,
Thank you for such a lovely review. We'll be sure Jasmeen and our seamstress both see your kind words. Congratulations to your daughter, and thank you for letting us be part of the occasion.
Best,
The Sachin & Babi Team
All Perfect
Sachin & Babi solved a minor issue with professionalism and ease for this customer. The dress is beautiful and quality superb — I will definitely be back for next wedding party!
6 augustus 2026
Antwoord van Sachin & Babi
Hi Elisabeth,
Thank you for taking the time to share this. We're glad we could sort things out quickly, and even more glad the dress lived up to expectations. We'll be here for the next wedding, and would love to help you plan the look.
Best,
The Sachin & Babi Team
The clothes are beautiful and well…
The clothes are beautiful and well made.
The size is incorrect but the return process is very easy.
6 augustus 2026
Antwoord van Sachin & Babi
Dear Sue,
Thank you so much for your kind words about the quality and craftsmanship of our pieces, we truly appreciate it. We're sorry the sizing wasn't quite right this time, but we're glad to hear the return process was smooth and easy.
We hope to have the opportunity to get you into the perfect fit very soon.
Best,
The Sachin & Babi Team
Customer service when the dress didn't…
Customer service when the dress didn't fit for me. They made the return process easy!
3 augustus 2026
Antwoord van Sachin & Babi
Hi Jennifer,
Thank you for sharing this. We're sorry the dress wasn't right, but glad the return was an easy one. We would love to help you find a better fit whenever you're ready.
Best,
The Sachin & Babi Team
Ordering was very easy
Ordering was very easy. The dress was beautiful. When I needed to return it, the process was simple with no hassles.
5 augustus 2026
Antwoord van Sachin & Babi
Hi Linda,
Thank you for taking the time to share this. We're glad both the ordering and the return were straightforward, and we hope the next dress is one you keep.
Best,
The Sachin & Babi Team
I’m still awaiting my order and needed…
I’m still awaiting my order and needed expedited shipping. A very frustrating purchase.
6 augustus 2026
Antwoord van Sachin & Babi
Hi Kasia, we’re so sorry to hear about your experience. According to our records, your order was placed on August 5th and shows as delivered on August 7th. We also don’t see any previous communication regarding an issue with the delivery, so we’d love to look into this for you.
Could you please confirm whether you received the package? If not, please reach out to us at your earliest convenience so we can look into what happened and find a solution for you.
Thank you!
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