Safa & Marwa Tours Reviews 

Asalamulaikum, I had decided to go umrah on short notice and Abdulrehman had been supporting me with booking everything. He is ensuring the booking are as per my liking and he has a very gentle way to approach. He has also stayed over his shift to support my queries going above and beyond. Inshallah I hope everything goes smoothly and I come back to write an even better review. You are an asset Abdul rehman. Keep it going.

As.salaam Abdul Rehman bahi very Coprative and friendly person please Contact him thank you

Arslan Saeed truly deserves a 5-star review! It’s because of him that my Umrah booking was successfully done. He dealt with me very professionally and provided me with a 5-star package at an excellent price. I would highly recommend everyone to choose Safa & Marwa Tours and book their journey with this company.

Thanks again, Arslan Saeed!

Hanzla was very professional,he did overtime just to get my family a good deal for.our umrah package.The communication was very good.I would recommend him to everyone.

So I found safa & marwa on a Google search. I booked 4weeks ahead and got a really good deal. Everything has been taken care of by Arslan Saeed. He advised me each step of the booking and took all my requests into consideration. And I didn’t have a very large budget so he helped me to stay within that spend. All my documents/visa/ flights/transports/hotels/tour guide everything has been taken care of. He has been very patient with me as I worry a lot! Allhumdulillah we are all set to leave in 3 days to complete our first UMRAH! Arslan has been very professional and has kept me informed each step of the way. So far I’m very happy with the service and In sha Allah I will recommend to family and friends.

Abdul Rehman provided great customer service check with this for umrah packages

Excellent service from brother Abdul Rahman highly recommended I have just booked my umrah from him

I had the pleasure of working with Abdul Rehman to book my Umrah trip. From the very first conversation, Abdul Rehman was professional, knowledgeable, and attentive to every detail. He took the time to answer all my questions and ensured that I felt completely comfortable with the process. His expert guidance and recommendations helped me select the best package that suited my needs, and he was always available to assist whenever I needed support. The entire experience was seamless. Highly recommend his services to anyone looking to plan this sacred trip!

Had my trip package of umrah by Abdul Rahman ! Everything is very good ALHUMDULILLAH MAY ALLAH accepts our prayers and good deeds

I had a smooth booking process. Very happy with excellent communication. Abdul Rehman was very patient and kindly provided me with detailed information about the different packages, he took the time and answered my many questions. Inshallah I will leave another review upon my return.

Arslan saeed was great!

Very good experience booking my first umrah with Arslan Saeed. Was super helpful and helped me with everything, would definitely recommend this company as they are helpful and will provide everything for you hassle free. He patiently answered all my questions and provided me with all the necessary information.

Amazing service very honest and friendly. Would recommend friends and family. Abdul rahman is a legend amazing person.

Very happy with the service I got from the brothers of Safa and Marwa, they are professionally run company in the UK and Saudi Arabia me and family was very happy with excellent service that we got.

Abdul Rehman from the beginning till the end explained everything amazingly. Cannot fault him for anything. Amazing customer service

I did my umrah through a package by them 2 days ago. The person who dealt with my full experience was Abdul Rehman. And honestly it had been the best experience of my life.
Abdul rehman was in contact with me through out my umrah days to make sure everything is okay and i didnt need any furhter help. He arranged the best drivers for me. Everything was so organised. The drivers for the company were extremely helpful. It was my first ever umrah and on my own and it wouldnt be possible without safa and marwa tours. I didnt expect such high and good service. They have done so much goood. Allah bless them!!

If you want to value your experience PLEASE PLEASE PLEASE DO NOT BOOK WITH THIS COMPANY. Over promised under delivered. Talk to u as if they are rolling out the red carpet however the truth is they take ur money and leave u high and dry. First off you couldn't book your plane seats as they purchase in bulk and u are given the scraps of seats. As a family who were going to perform Umraah with females my daughters had to sit with strange men in the state of Ihraam. The transport was too small even though I contacted the driver to let him know how many people there were and how many suitcases. Promised ziyarats transport, absolute nightmare, driver couldn't speak English or urdu, didn't turn up when he was meant to, ended up paying a taxi driver 300sr to take us and used google translate. Transported to Medina and on the way told our hotel was cancelled. Told to either go to the one given or go and find our own accommodation. Hotel was a 2 star at the most, stank of stale spices, staff all spoke bengali, no English. No house keeping. Had to go downstairs to reception to get a roll of toilet paper, no drinking water provided. The Medina ziyarat driver was just as bad. Called to say be ready for 8.30am, then called to say there was no guide and to reschedule, unfortunately we couldn't so we said as long as he can speak urdu we will carry on, 10 mins later calls to say he has had an accident.. A little suspicious, I called the transport company, they said the driver will be there at 10.30.. Driver turned up in a battered van and took us to Uhud, Quba and Qiblatain... no explanation, no history.. If u value ur money and experience do not use this company.

Qasim is a fantastic travel agent who ensured all our needs were met. Highly reliable and professional!

Salaams, I wanted to write this review to say what an amazing job brother Abdul Rehman did. Unfortunately, we missed our flight for Umrah when we go to the airport, in a panic we called him praying he would be able to help sort something out. Alhamdulilah brother Abdul Rehman was able to help, he stayed by his phone ready for all our queries and stresses, he remained calm which is definitely what we needed. The service from brother has been amazing, and how willing he was to help says a lot about him Ma Sha Allah. We are truly grateful for all the support he gave us and all the problem solving he’s done. Despite him helping to rearrange our flights, without us asking he contacted our hotels and taxis in Mecca to inform them we will be arriving on a different date now. Brother Abdul Rehman was so kind and thoughtful, we have received 100/10 service! Thank you so much. JazakhAllah khair.

I had a very great experience while talking with the travel agent named Arslan Saeed who has given me a lot of information about my travelling which has made easy to decide everything. Other than everything his way of explaining is very effort full .