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Salbini Reviews 

454
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Thanks to all at Salbini and especially Antonio in helping us out with parts that were required for our Irinox blast freezer. The entire process was seemless and quick. This has been our second time a... Toon meer

Beoordeeld met 5 van de 5 sterren

After (literally) a couple of years of trying to find a replacement for my quite particular gas cooktop it seemed that purchasing it internationally was my only option. Such transactions are often... Toon meer

Beoordeeld met 5 van de 5 sterren

Filippo is the person you definitely can trust with. I ordered Gaggenau appliances with 7 months waiting period, it came to Melbourne on time. Then I knew I made the right decision. 2 days ago my in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m absolutely thrilled with their fast reply services and amazing customer services. I ordered 4 Bosch appliances packaged very well in thick plywood box. Arrived with tracking by DHL within one week... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Huishoudapparatuur winkel
  3. Keukenwinkel
  4. Lampenwinkel
  5. Marmerleverancier
  6. Sanitairwinkel

Geschreven door het bedrijf

European luxury design products all over the world. Salbini is a trusted name. We are experts in the evolution of aesthetics, design and production in what can be a complex and confusing industry. After 12 years of success of the Fesal company, in 2018 the new Salbini Brand was born. This renaming is the confirmation of the personal identity we are able to convey in all our services, focusing mainly on the export of Made in Italy luxury products. The confidence gained in the market allowed us, in 2020, to carry out an additional rebranding, to underline the continuous growth and above all the selection of the best European luxury brands. We are the same – but more, with a broader range of products. And always with our trademark personal service. At Salbini, we offer a wide variety of services for individuals and industry operators, from one-off purchases to tailoring interiors for large projects. Our online shopping process is simple and intuitive; Our commercial staff is able to satisfy any need through personalized quotations; Shipping and delivery are fast and secure all over the world; Our customer service is active at any time of the day or night, by phone or by online chat.

Salbini Details

Geschreven door het bedrijf


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

454 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(454)

9 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great communication

Great product and great communication. Excellent packaging.
Thanks.

7 april 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thank you so much for taking the time to leave us this review.

Beoordeeld met 5 van de 5 sterren

Amazing experience all round!

I first heard about Salbini from a friend of mine who had purchased some furniture from them in the past.

I was a little reluctant at the start as I hadn't imported before, but after my first email to Filippo, he was always so easy to deal with.
Very prompt with any questions I had about the products or how the importation of the products worked.

Filippo helped us get products from high end Italian furniture company Poliform, and the pieces look amazing in our home!

I would highly recommend using Salbini if you are looking at getting Italian furniture for the home.
We saved more than $30,000 overall compared to buying it from Poliform Australia, and the products arrived a lot quicker than we got quoted from the Australian retailer.

4 april 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Spiro Dellis,
we are so grateful for your kind words.
Thanks for sharing your review with us and the community.

Beoordeeld met 5 van de 5 sterren

I have had a very excellent experience…

I have had a very excellent experience with Filippo Salbini and Antonio Pepe from Salbini. They sent me a cartridge free of cost for my tapware direct from Italy to Australia which arrived safely.
Best wishes to the company Salbini.

13 maart 2020
Review zonder uitnodiging
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Antwoord van Salbini

Thank you so much for your feedback. We are glad you had a good experience!

Beoordeeld met 5 van de 5 sterren

Would recommend

I was directed to this company by a work friend. I not only saved significantly on pricing, but was able to obtain a model not yet released in my country. Communication was excellent and delivery within expected time frames. Thank you, would recommend.

10 maart 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Kerry May,
we're happy you had a great experience. We really appreciate you taking the time out to share your experience with us!

Beoordeeld met 5 van de 5 sterren

Great product and great communication

Great product and great communication. Fantastic packaging for transit. Item arrived very well protected in a wooden box. We were really impressed. 5 Stars.

29 februari 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Philippe Dosne,
thanks for sharing with us your experience.

Beoordeeld met 5 van de 5 sterren

Very good company

Very good company, nice to work with them. When I met the difficulties placing an order, they contacted me immediately by their own initiative and helped me to make it correctly.
My order - blast chiller Life W30 was delivered on time. And the main thing - they offered the best price for my goods, which was about 1K euro less, than offered companies from UK and Belgium.

29 februari 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Levs Voronovs,
We're so pleased for your kind words. We're happy to know how customer care was helpful.
Thanks for sharing your review about your experience

Beoordeeld met 5 van de 5 sterren

Well worth the wait

It was the best price we could find but well worth the delivery wait. Salbini has kept us informed at all times and the oven has just arrived well packed and secure. Would recommend the company and would certainly buy from them again.

27 februari 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thanks Marcos!
We're happy you had a satisfying experience. We do our best for our customers.
Thanks for your review!

Beoordeeld met 5 van de 5 sterren

I was a little worried about buying…

I was a little worried about buying internationally. But it was an amazing experience and the price was really good. I’m still in awe of the little box they created of wood to bring my Miele cooktop to me. I wouldn’t hesitate for a moment to buy from them. ! Simpatici!

18 februari 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thank you Donald.
We're thrilled you had an amazing experience and you appreciated our wooden box

Beoordeeld met 5 van de 5 sterren

What a wonderful and great company…

What a wonderful and great company Salbini ! ! ! !
Fillip and Antonio you are a key makers that make the differentiation between good to excellent.
I ordered a lot of electric products from Salbini, I got all of the items perfectly. After a while, during the activation of some products I observed an issue, I reported to Salbini and get immediately the best support and service I have ever dreamed on. The package with the new items send ASAP to my own area and the issue resolved.

I really appropriate on how you serve your clients and keeping the best and high quality. You are a rock!

Thanks,
Yossi Zadok

6 februari 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thank you so much Yossi!
We're so happy you had a very good experience. This review made our day!
Thanks for sharing it with us.

Beoordeeld met 1 van de 5 sterren

Customer service unfortunately…

Customer service unfortunately incompetence. Thought was language barrier at first, tried patiently to avoid miscommunication but faced by arrogance and defensive reactions. Filippo did responded fast but solution not provided. Typical example of fish head rotting from top to bottom of practicing bad business ethics. Dislike writing reviews or running others down which bad for heart but not in this case! From frustrating to disguised experiences as time passes yet not fulfilling the order in the end. No picking fight instead honest remark to put one in mind to do homeworks before dealing so to prevent resemblance distasteful encounter, unless they educate themselves with abundance humble mentality!

16 januari 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Customer,

Firstly, thank you for your comments we value all types of feedback.

Secondly, I would like to apologies for your bad experience this is not the norm, our company strives to give our clients the highest quality of customer service and find the best possible solutions.

I will be looking into where we can improve for the future. If you would like to discuss this further and give us more details about your experience, I would be more than happy to do that, please contact us on our office number +3908119309638.

Yours sincerely,

Carmela
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Très bonne solution d'achat

Découverte sur internet, l’entreprise Salbini s’est avérée très sérieuse.
Le produit recherché, une plaque vitrocéramique à induction Gaggenau, a été commandée à un prix très concurrentiel, puis livrée en parfait état par DHL pour un tarif extrêmement raisonnable.
Une importation par cette entreprise est donc facile et satisfaisante.
J.M.
Lausanne, Suisse

14 januari 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Merci Jean.
Nous sommes heureux de lire vos mots.

Beoordeeld met 5 van de 5 sterren

The interaction with Salbini was…

The interaction with Salbini was excellent and they delivered in the agreed timeline. Box came very well packed and the products are very high quality.

8 januari 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Mihai,
thanks so much for sharing your experience.
We're pleased you were satisfied with our service

Beoordeeld met 5 van de 5 sterren

Awesome experience!

We saved a lot of money purchasing our kitchen appliances from Salbini. Their customer service is excellent, even dealing with last minute changes without any problem!!! Delivery time was good. Products were extremely well packaged and arrived at our door in perfect condition. Would definitely order from them again and recommend them to family and friends!

1 januari 2020
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thank you so much Luisa&Fabio for sending us your feedback.
We're grateful you had a great experience, we do our best to please our customers.

Beoordeeld met 5 van de 5 sterren

Best of the Best

I cannot praise this company enough, they have been a pleasure to deal with. Their quality goods, service, communication and attention to detail have been second to none. This Company look after their clients and stand by the products they sell.Their honesty and integrity in dealing with us in Australia has been much appreciated.

4 december 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Peter, we're thankful for your words.
We really appreciate you taking the time out to share your experience with us
We look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

Great service

We were kept up to date throughout the ordering process, communication was very good. The item we ordered was packed very well and arrived in perfect condition. We would be happy to purchase from Salbini again.

27 november 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thanks for the awesome review, Alex!
We work with passion and we're glad to know you are satisfied.

Beoordeeld met 5 van de 5 sterren

Coldline blast chiller.

I have nothing but praise for this company, the service is excellent and their prices are very good. The only problem I had during the whole transaction was the confirmation email failed to arrive but when I called it was sorted out while I was on the phone! I will be recommending Salbini to all my friends.
John.

11 november 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thanks for the fantastic review John!
We're happy you had a good experience with us

Beoordeeld met 5 van de 5 sterren

Knows exactly what they are talking…

Knows exactly what they are talking about, very attentive to your needs, always communicative and there to help! 5 stars all around

1 november 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thank you Nancy for writing this review.
We are passionate about our job and we're glad to know you were satisfied.

Beoordeeld met 5 van de 5 sterren

great services and products

great services and products! very reliable and extremely fast shipping to USA! im happy with my chandelier!!! thanks a lot!

24 oktober 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Elena,
thanks for sharing with us your feedback.
We're happy you appreciated the products and the fast shipping

Beoordeeld met 5 van de 5 sterren

Very good value for money

Very good value for money, and very good communication and updates from order all the way through to delivery. Very satisfied!

24 oktober 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thanks for the good review.
We're grateful you were happy about the communication and the service.

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