Banner for Salbini

Salbini Reviews 

454
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thanks to all at Salbini and especially Antonio in helping us out with parts that were required for our Irinox blast freezer. The entire process was seemless and quick. This has been our second time a... Toon meer

Beoordeeld met 5 van de 5 sterren

After (literally) a couple of years of trying to find a replacement for my quite particular gas cooktop it seemed that purchasing it internationally was my only option. Such transactions are often... Toon meer

Beoordeeld met 5 van de 5 sterren

Filippo is the person you definitely can trust with. I ordered Gaggenau appliances with 7 months waiting period, it came to Melbourne on time. Then I knew I made the right decision. 2 days ago my in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m absolutely thrilled with their fast reply services and amazing customer services. I ordered 4 Bosch appliances packaged very well in thick plywood box. Arrived with tracking by DHL within one week... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Huishoudapparatuur winkel
  3. Keukenwinkel
  4. Lampenwinkel
  5. Marmerleverancier
  6. Sanitairwinkel

Geschreven door het bedrijf

European luxury design products all over the world. Salbini is a trusted name. We are experts in the evolution of aesthetics, design and production in what can be a complex and confusing industry. After 12 years of success of the Fesal company, in 2018 the new Salbini Brand was born. This renaming is the confirmation of the personal identity we are able to convey in all our services, focusing mainly on the export of Made in Italy luxury products. The confidence gained in the market allowed us, in 2020, to carry out an additional rebranding, to underline the continuous growth and above all the selection of the best European luxury brands. We are the same – but more, with a broader range of products. And always with our trademark personal service. At Salbini, we offer a wide variety of services for individuals and industry operators, from one-off purchases to tailoring interiors for large projects. Our online shopping process is simple and intuitive; Our commercial staff is able to satisfy any need through personalized quotations; Shipping and delivery are fast and secure all over the world; Our customer service is active at any time of the day or night, by phone or by online chat.

Salbini Details

Geschreven door het bedrijf


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

454 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(454)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Brilliant Service - Highly recommended

Salbini - Wonderful, convenient, friendly, brilliant service
I was trying to source a Falmac Loop island hood which I had seen on Falmac's website. I wasn't able to source this anywhere else in Australia. Salbini were able to meet my needs and import the hood from Falmac in Italy directly. It did take a while with European Summer break to finally receive the hob. We were renovating during this period so it wasn't a deal breaker at all. We are yet to put the hood in place as our kitchen install is scheduled for mid October 2019. Salbini did everything for me quickly and efficiently. Antonio kept me update to date on the order's progress from build, shipped all the way through to it's arrival. I would highly recommend Salbini for any unique item you wish to source. Thanks again.

27 september 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Alison, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote

Beoordeeld met 5 van de 5 sterren

Top quality product

Top quality product. Easy to order and prompt shipment to Australia

27 augustus 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thanks Sheree for sharing your feedback on your experience.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Dispatched my hob extractor early upon request. Brilliantly packed in a large, wooden create. Cheaper than any UK supplier we could find.

Would highly recommend this company and would use again.

8 augustus 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thanks so much Steve for your review.
We're happy you appreciated our packaging and our service.

Beoordeeld met 5 van de 5 sterren

Fantastic service!

My Australian supplier could not supplier a bathroom fitting. A google search found Salbini. Their customer service was fantastic and from initial enquiry through to delivery was one week. This was for an item sourced from Italy and delivered to a regional city south of Sydney, Australia.
Highly recommend Salbini

23 juli 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear David,
we're pleased to read your kind words. We do our best to give assistance to our customers.
Thanks for choosing us and for sharing your experience with us and the community.

Beoordeeld met 5 van de 5 sterren

Fantastic service and fantastic product…

Fantastic service and fantastic product - just started using it but it works great and looks good. Quick turnaround from the team also as I ordered it late and needed the hood to complete my kitchen refurbishment!

19 juli 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thank you Varshan for leaving a review.
We're grateful you had a good experience.

Beoordeeld met 5 van de 5 sterren

Living in the States....Salbini made…

Living in the States....Salbini made acquiring Gessi products seamless. From minute one..... their communication was exceptional and continually provided updates regarding the status of our order... putting us at ease. It was a pleasure doing business with them and they have a customers for life!

15 juli 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

We're proud to read such good feedback.
Thanks Billy for sharing it!

Beoordeeld met 5 van de 5 sterren

From Italy to canberra for 30% cheaper

From Italy to canberra for 30% cheaper than any supplier in Aus for gaggenau products. They answered every email within 24 hrs. Items shipped in secure custom built crate. I can’t wait to have it all installed in my kitchen.

30 mei 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Nila, thanks for leaving us such a good review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote

Beoordeeld met 5 van de 5 sterren

Very fast and efficient service.

Very fast and efficient service.

Nobody had my product in stock but they did and shipped it to me and it was packaged very well too

30 mei 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thanks Denise!
We're happy you had a good experience.

Beoordeeld met 5 van de 5 sterren

My first time purchasing appliances…

My first time purchasing appliances from overseas and it was a very easy process made simple by Salbini’s replacing my old ones for new with the same specs. The team made sure everything was right. They kept me informed every step of the way and any questions or concerns I had were answered immediately, which reassured me.
Our appliances are great and would definitely highly recommend Salbini to anyone wanting to buy high end appliances.

30 mei 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

thanks for leaving us such a wonderful review. We're happy that you loved your experience. We put customer experience and satisfaction as our priority. So thanks for your kind words and we look forward to seeing you again

Beoordeeld met 5 van de 5 sterren

It’s always daunting when spending a…

It’s always daunting when spending a lot of money online, especially from another country. However it was made easier with constant contact from Salbini with updates of my item.

Then the delivery, it was also much sooner than the initial date stated on day of purchase.

The item itself was very safely packaged and crates for overseas shipping to which it arrived perfectly to my doorstep.

All I all I am delighted with their services and would highly recommend.

Thank you once again.

15 mei 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Allan,
thank you for leaving this review.
We are thrilled you loved your experience. We work with passion and dedication and your review reaffirms the hard work we put in every day.

Beoordeeld met 5 van de 5 sterren

Flawless experience

I had a flawless experience making my purchase from Salbini!

It all started with the amazing support I received in choosing the best option for my tastes and budget. They were very patient and helpful throughout my indecisiveness and made me feel very comfortable buying something I did not know much about - an induction hob with integrated hood.

The international delivery was quite fast and the packaging was amazing. They sent everything in a solid wooden box built around the hob so that only an unlikely major crash might have damaged it. This wasn't the case and the hob arrived in perfect condition.

9 mei 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Dear Alexandru, we are very pleased to read your review. Customer experience and satisfaction are our priority.

Beoordeeld met 5 van de 5 sterren

For goods

I would like to thank you one more time for an easy transaction,I am very happy with my items I have bought from you and I will buy from you again definitely.My recommendation to everyone,Amazing seller!!!!👌👌👌5 Stars!

24 april 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thank you for leaving such an amazing feedback.
We're very happy to read your kind words. We look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

Very happy

Itam very well packaged and in perfect condition.
Comunication was smooth and they were very responsive.
Item arrived with a few days of delay from declared date, but wasn't an issue.

11 april 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thanks Denis for your review. We really appreciate it.

Beoordeeld met 1 van de 5 sterren

The worst experience ever - item non complient to Australian regulations. Waisted $2,100 AUD

I purchased a very expensive microwave. I paid just over $1,700 AUD including tax and delivery. Upon item arriving to Australia I was contacted by delivery company TNT advising that I need to pay additional delivery tax of $399 AUD to cover delivery through the customs - customs tax. They advised if I do not pay within 7 days the item will go back to Italy.

That was unexpected, if I known about customs tax I would have bought item in Australia. Price in Australia for the same item is $2,200 AUD.

Upon receipt of the item I was astonished to find out that the electricty plug is European. I can not use this item in Australia.

So, to summarise - very poor! Very deseptive. Do not use them.

10 april 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Thank you for your comments, we value all types of feedback. I’m sorry to hear about your bad experience. This is not the norm, our company strives to give our clients the highest quality of customer service and find the best possible solutions.
I'll be looking into where we can improve for the future.

Beoordeeld met 5 van de 5 sterren

Dealing with this company was a real…

Dealing with this company was a real pleasure. Purchase, international transportation and communications were completely stress free. The product was excellent and the crating ensured safe arrival. Highly recommended. Thank you.

25 maart 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Peter, thanks for leaving us this review.
We're grateful you had a good experience.

Beoordeeld met 5 van de 5 sterren

Nous avons été agréablement surpris par…

Nous avons été agréablement surpris par les suivis courtois et professionnels de toute l'équipe. Excellentes communications et service après vente, même si le produit acheté datait de plus de 10 ans. Merci !
Richard, PQ, Canada

16 maart 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

Cher Richard, merci pour vos mots.
Nous sommes heureux que vous êtes satisfait de notre service.

Beoordeeld met 5 van de 5 sterren

Elica Cooker Hood

The service that I received from Salbini was excellent. They kept me informed at all stages from placing the order to delivery. My cooker hood was well packed and crated.
I would not hesitate to purchase from this company again.

7 maart 2019
Review zonder uitnodiging
Logo Salbini

Antwoord van Salbini

We really appreciate you taking the time out to share your experience with us.
Thank you so much Hazel!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer