Salbini Reviews 

Very efficient service. Kept informed of progress. Really good price compared with local. Thanks very much.

I bought a cooker Hood which is making loud fan noise, I complain about this and replay I got you have not fitted correctly. It is fitted by a experience technician and he said it is a motor noise. there is no further answer from suppler. I am very disappointed

Excellent customer service. They were so fast at replying to queries. Really well packaged and the items I received were beautiful

Five star service, all goods received on time as agreed. I was pleasantly surprised to see all items covered in additional plywood boxes. Definitely I’m going to use this company again.

excellent service, delivery on time, spot on product

Great service, good communication, arrived well before scheduled date. The item was as I expected - in perfect condition, very well packed. I highly recommend this seller.

I was very pleased with the price. I had excellent communication with Filippo and Maria, and was impressed with the very prompt service and shipping. Every care was taken to package cooktop securely.

I ordered 2 small Gessi items and wow, the care and attention that came with it from Filipo, 2x Antonio (from sales & customer service) was magnificent.

Their logistics was also spot on when coming to shipping as well. I received the order within 2 days of delivery from Italy.

Antonio was apologetic to me about the August holiday season in Italian factories and 1-month delay was also very professional and they tried all means to help with the shipment.

I m really happy with their service and just put in another order for a Gessi component.

I would recommend Fesal to my friends and let them know how good they are.

Best company and best people I ever met!! It was very pleasure buying from you.. thanks a lot!

We ordered our product online and we received an immediate response from Filippo. He advised us the approx. delivery times etc and then he and/or Antonio proceeded to maintain regular contact with us every 7/10 days until the product was received from their supplier and ultimately shipped to us in Australia. The level of care and attention was simply the best and we have to say a great experience overall. Should not leave out Francesco who handled the shipping..

Delighted with the service received as well as the product itself.

Unfortunately the first cooker hood was damaged in transit, however, there was no issue with arranging for a replacement to be sent out and for the collection of the damaged goods.

Gold Star Service - highly recommend.

I ordered a 60cm blast chiller to Switzerland and they sent me a 45cm one. It took a couple of months to send me a replacement (meanwhile I had to store to wrong one). Now TNT are trying to charge me import fees on both of them even though the incorrect one was returned. Filippo Salbini claims it’s not his problem that I am being charged by TNT even though it was his mistake.

The website went down when placing our order so it was accidently placed twice. This was sorted out graciously and we were really happy with the quality tapware, the customer service, packaging and delivery. Would definitely recommend.

Like most people when it comes to shopping on-line especially with high value items we were initial sceptical. Much to our delight we have been extremely impressed with Fesal.com and the people who run it. Our dealings with Filippo, Maria and Antonio were impressive and seamless, nothing was too much trouble and everything was as promised.
We purchased 2 ovens, a dishwasher, an induction cook-top and microwave everything was perfect.
Their correspondence and prompt response made us feel comfortable with our purchase and we would have no hesitation in recommending them to others.

Excellent service loved what I purchased online and prompt delivery to New Zealand. We visited them in Italy last month to purchase further goods lovely people.

Purchased item accurately described, priced very reasonably including shipping.

Good communication on delivery time expected.

I am located in Sydney, Australia and had no problems at all ordering a gorgeous tap from Fesal. They were quick to respond to my request and replied to all of my questions. The tap arrived very quickly and so well packaged. Excellent service and beautiful product. Thank you.

Despite ordering from New Zealand communication was excellent, delivery process was smooth and product was exactly what I needed. Thanks

Commandes électroménager Gaggenau livrée parfaitement.
le service client avec Carmela (qui parle un excellent français) est aussi professionnel que sympathique pour régler les conditions de livraison (accès difficile dans mon cas).
un plaisir de traiter avec une société italienne de cette qualité.

Fantastic service and products!