I'm finding some of the data provided is inaccurate. Emails are being bounced back about 30-35% of the time. Still early on how much I've been using the platform. Hoping it will improve.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Every time I have needed a list or information, no matter how small the need, Tim Houghton has been quick and responsive. I am very happy and appreciative of Tim and the others at Data Axle and the s... Toon meer
Bedrijf heeft geantwoord
I received absolutely no benefit from using Salesgenie. I used the service expecting to generate leads and potential new business, but I did not receive a single response from the leads I contacted. N... Toon meer
Bedrijf heeft geantwoord
We received ‘world class service from Tim’ who went above and beyond. He provided us multiple options was extremely patient with us and excellent to work with. I would highly recommend Tim and Axel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes. Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most. Need assistance? Connect with marketing experts today or call 800.621.5847.
Contactgegevens
1001 Ft. Crook Rd. N Suite 150L Bellevue, NE 68005, Dallas, Verenigde Staten
- 877.708.3844
- genie@data-axle.com
- salesgenie.com
4,0
Goed
579 reviews
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Any issues, no more
Any issues, I utilized your chat line and more than pleased - thanks, LIONELL
4 september 2026
Antwoord van Salesgenie by Data Axle
Thank you for sharing your experience, Lionell!
We’re glad our chat team was there when you needed help and that you were pleased with the support you received.
We really appreciate your feedback and your trust in us!
Great customer service from the very beginning!
Great customer service from Kevin on the front end! He was very helpful with showing me best options for my business. After I signed on, the training time with Nik was very good as well.
20 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for sharing your experience, Michele!
We’re glad Kevin helped you explore the options that made the most sense for your business and that your training with Nik was helpful as well.
We’ll be sure to pass your kind words along to both of them.
We appreciate your trust in Salesgenie and look forward to supporting you along the way!
I had difficulty obtaining the lists I…
I had difficulty obtaining the lists I needed initially. I had to get credited back a couple of times so I could run the lists again to get the info I wanted. I finally asked why I was not getting phone numbers, apparently cell phone numbers are extra, and I had not included that in the plan I signed up for. Landlines were included. Nickle and dimed me to death. Still, once all was said and done. I got the list I needed. Customer service was good though. Cris helped me everytime I needed it.
9 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for taking the time to share your experience, Michelle.
We’re sorry the process of getting the right list and understanding what was included in your plan wasn’t as straightforward as it should have been.
We appreciate your feedback about the cell phone number option and pricing, as it helps us see where we can communicate more clearly.
We’re glad you ultimately received the list you needed and that Cris was there to help along the way.
We’ll be sure to share your kind words with Cris and the team.
Antwoord van Salesgenie by Data Axle
We’re sorry you’re having trouble signing in, Benjamin.
We understand how frustrating it is when you can’t access your account when you need it.
Please reach out to our customer support team so we can help troubleshoot the issue and get you back into your account as quickly as possible.
We received ‘world class service from…
We received ‘world class service from Tim’ who went above and beyond.
He provided us multiple options was extremely patient with us and excellent to work with. I would highly recommend Tim and Axel to anybody who is looking for great list of potential customers.
This is our second time to order this list the previous one paid for itself many times over and over so we’re excited about this new opportunity all the best Tim,
13 september 2026
Antwoord van Salesgenie by Data Axle
Thank you for such a thoughtful review, Jim!
We’re so glad Tim made the experience easy by taking the time to walk you through different options and helping you find what worked best for your needs.
It’s especially great to hear that your previous list delivered strong results and brought you back to work with us again. We’ll be sure to share your kind words with Tim.
We truly appreciate your continued trust and wish you great success with your new list!
They’re selling data that is outdated…
They’re selling data that is outdated by 15 years WITHOUT DISCLOSURE. I own an independent Harley-Davidson dealership and service center in NW Florida. I requested a postcard Mailer to all registered Harley-Davidson owners within 100 miles of my dealership. They led me to believe that that’s exactly what I was getting. They wouldn’t share any information from this list until I paid in full and when I did pay in full, they finally sent over the file with the information. I quickly took the file and used AI to give me an accurate list of what ZIP Codes were getting what mail only to find out within seconds, there is not one registration for Harley Davidson owners for the last 15 years and now I’m battling with them to give my money back and they won’t do it. I wouldn’t work with this company under any circumstances if you’re a small business keep shopping they will tell you anything they need to get you to pay them. They’ll mislead you and do whatever it takes to get your payment. As soon as I paid the bill online the two individuals I had dealt with for three weeks leading up to finalizing the Mailer went on unexpected out of the office. Auto email returns. This company is shady at best. Find yourself another company. This one will lead you nowhere and charge you whatever they please for outdated useless data.
30 augustus 2026
Antwoord van Salesgenie by Data Axle
We’re very sorry to hear about your experience, Black.
We understand how serious this concern is, especially when you relied on the data for a specific direct mail campaign and felt the information you received did not match what you expected.
We take concerns about data quality, transparency, and communication seriously. We also understand your frustration with the timing of the communication and your request for a refund.
We’d like the opportunity to have the details of your order, the data provided, and your refund request reviewed by the appropriate team.
Please contact our customer support team so we can make sure your concerns are fully investigated.
Thank you for bringing this to our attention.
I got just what I wanted in a quick &…
I got just what I wanted in a quick & orderly fashion. Great Job.
13 september 2026
Antwoord van Salesgenie by Data Axle
Thank you for the great feedback, William!
We’re happy to hear you got exactly what you needed and that the process was quick and smooth.
We really appreciate your business and look forward to helping you again!
Did not follow what I was asking for
Did not follow what I was asking for. Gave me incorrect information back. Over promised and severely under delivered. Ended up getting a refund for the services since all the information had to be triple checked for accuracy as most of it was incorrect...
28 augustus 2026
Antwoord van Salesgenie by Data Axle
We’re sorry this experience fell short of what you expected, Paige.
Receiving information that doesn’t match your request and then having to spend additional time checking its accuracy is understandably frustrating.
We’re glad the refund was ultimately processed, but we recognize that doesn’t make up for the time and effort you spent along the way.
Thank you for sharing your experience—your feedback will be passed along to our team as we work to improve both our communication and the quality of service we provide.
Great Data
It was a little difficult to find a decent size data set based on my criteria. However, one thing that is critically important to me is the reliability of the data. Your data was excellent with a 93% mailable rate.
3 september 2026
Antwoord van Salesgenie by Data Axle
Thank you for sharing your experience. Michael!
We appreciate your patience in finding a data set that matched your criteria. Most importantly, we’re glad to hear the data delivered a 93% mailable rate and met your expectations for reliability.
We truly appreciate your feedback and your trust in our data!
Antwoord van Salesgenie by Data Axle
Thank you for the great feedback, Paul!
We’re glad everything was handled promptly and done right the first time.
We appreciate your business and look forward to helping you again!
Jennifer and team are very good and…
Jennifer and team are very good and responsive. Went above and beyond to address and assist with any technical problems that occurred. Would recommend working with them.
7 september 2026
Antwoord van Salesgenie by Data Axle
Thank you for the wonderful feedback, Saralyn!
We’re glad to hear that Jennifer and the team were responsive and went the extra mile to help resolve any technical issues along the way. We’ll be sure to share your kind words with them.
We truly appreciate your recommendation and your trust in our team!
It is not a matter of disliking your e…
It is not a matter of disliking your e mail list which I bought. I did a broadcast e mail with a photography special with no interest generated. Could be the offer could be the list who knows.
23 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for sharing your experience, Robert.
We understand how disappointing it can be to put time into an email campaign and not see the response you hoped for.
Campaign results can depend on several factors, and we appreciate your balanced feedback about both the list and the offer.
We’d be happy to help review your targeting and see if there are ways to better support your next campaign.
it was a pleasure working with you
it was a pleasure working with you. I was a bit off on when to commit due to work schedule but all was delivered to meet my goals .. am so excited to start on my new project. thank you
25 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for bringing this to our attention, Anna.
We’re sorry the email data you received didn’t match what you expected, especially when you were looking specifically for business contact information.
We understand how important the right contact data is for your outreach. We appreciate the feedback and encourage you to reach out to our support team so we can review the records and better understand what happened.
Your staff made onboarding a simple and…
Your staff made onboarding a simple and easy to accomplish task.
22 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for your kind feedback, Ralana!
We’re glad to hear our team made the onboarding process simple and easy for you. A smooth start matters, and we appreciate the opportunity to support you.
We look forward to continuing to work with you!
They are difficult to work with
I got a new rep. Now they are difficult. They seem to be the only one with quality content that you can just buy the list. They are difficult to work with.
4 september 2026
Antwoord van Salesgenie by Data Axle
Thank you for sharing your feedback, Scot.
We’re glad you’ve found value in the quality of our data, but we’re sorry to hear that your recent experience has been difficult, especially after transitioning to a new representative.
We understand how important consistent, responsive service is. We appreciate you bringing this to our attention and will share your feedback with the appropriate team so we can continue improving the customer experience.
Kevin our Sales Rep
Kevin our Sales Rep. This man has made this process very easy and seamless. I am always thankful for his willingness to assist us when we get stuck on something.
17 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for the kind words about Kevin!
We’re so glad he’s made the process easy and has been there to help whenever you’ve needed support. We’ll be sure to share your appreciation with him.
Thank you for trusting our team—we truly value your partnership!
Health Advisor
It is clear that your Sales Representatives are determined to close the sale. I appreciated their attitudes and considerations for my needs
31 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for sharing your experience, Steve!
We’re glad our sales team took the time to understand your needs and made you feel considered throughout the process.
We appreciate your trust and look forward to continuing to provide the same thoughtful support.
Great job and service
Great job and service! Really appreciate the help and attention in my campaigns.
17 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for the wonderful feedback, Katie!
We’re happy to hear that our team’s support and attention have made a difference in your campaigns.
We truly appreciate your trust and are grateful for the opportunity to work with you.
Antwoord van Salesgenie by Data Axle
We’re sorry to hear that communication has been frustrating so far, Rick.
Responsive support is an important part of the experience we want to provide, and we regret that we’ve fallen short.
We appreciate you bringing this to our attention and would welcome the opportunity to improve your experience moving forward.
Truth is
Truth is, I’ve only had one response to my emails. And it was FU…
Many have bounced back as undeliverable. This may not be the best course of action for my foundation.
16 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for sharing your experience, Tim.
We’re sorry to hear that your outreach hasn’t delivered the results you were hoping for, especially with emails being returned as undeliverable.
We understand how discouraging that can be when you’re trying to reach the right people for your foundation.
We appreciate your feedback and encourage you to connect with our support team so we can review your experience and see how we may be able to help.
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