Jason Dale did an excellent job walking us through our options. We ended up with a bigger list than we'd anticipated—and we're confident the extra names will make a real difference.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Barb Williams has always done a fantastic job advising us at Bottom Line Systems LED as to what data points to look at when purchasing call lists. Our #1 source for generating leads is a cold caller... Toon meer
Bedrijf heeft geantwoord
Tom (our account manager) is amazing! I highly recommend using Exact Data. Tom has been wonderful and always follows up on any questions I have. I have left all other data companies I work with and so... Toon meer
Bedrijf heeft geantwoord
Daisy has been continuously excellent. There have been some mix-ups with our rather specific lists, and Daisy has always been prompt and worked closely with us to adjust filters and get us the best li... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Exact Data
Geschreven door het bedrijf
Exact Data (acquired by Data Axle in 2021) has been a trusted leader in the multi-channel direct marketing industry. As prominent source of online and offline consumer behavior data, specializing in postal, email, and telephone list solutions, Exact Data prides itself on its commitment to quality data, customer service, and helping clients to acquire and retain new customers. Visit: www.ExactData.com
The Exact Data Difference
Geschreven door het bedrijf
- Since 1999, Exact Data has compiled hundreds of millions of consumer and business names, postal and email addresses, along with data purchased or licensed from over 2,000 sources, to create the most accurate, complete, and up-to-date, consumer and business databases available today for marketing purposes.
Contactgegevens
1001 Fort Crook Rd N Ste 150L, 68005, Bellevue, Verenigde Staten
- (877) 440-3282
- Marketing@exactdata.com
- exactdata.com
4,2
Goed
245 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Jason Dale did an excellent job walking…
Jason Dale did an excellent job walking us through our options. We ended up with a bigger list than we'd anticipated—and we're confident the extra names will make a real difference.
8 februari 2026
Review zonder uitnodiging
Antwoord van Exact Data
Thank you for your wonderful feedback, Kristy!
We’re so glad to hear Jason provided excellent guidance and helped you explore the right options.
It’s great to know you’re confident in the expanded list — we hope it delivers great results for you.
We truly appreciate your support!
I was promised emails and cell phones…
I was promised emails and cell phones of Human Resources people. This dragged out for a week and when I called to find out what happened with my order after I paid, I was told that what I was promised could not be delivered. Very unprofessional treatment and the person whopromised this to me was out of office for Thanksgiving leaving me unattended and very unhappy.
21 november 2025
Antwoord van Exact Data
Hello Vishal,
We are sorry to hear about your experience and want to apologize for the inconvenience caused.
We take all of our customer's concerns seriously and we are disappointed that we were not able to fulfill your expectations.
We will definitely look into this matter and ensure that it does not happen again in the future. Please reach out to us directly so we can find a suitable resolution for you.
Thank you for bringing this matter to our attention - we appreciate your feedback as it helps us improve our services.
Rock Star Team!
Every team member has been super helpful, even as I asked the same question a couple different ways :-)
12 november 2025
Antwoord van Exact Data
Hi Michele,
Thank you for leaving such a positive review!
We truly appreciate your feedback and are delighted to hear that our team was able to provide helpful support.
At Salesgenie, we understand the importance of clear communication and strive to ensure all our customers' questions are answered thoroughly.
Thank you for choosing us as your partner in business growth - we look forward to assisting you in any way we can!
This company is selling bad data.
This company is selling is poor data. I purchased a test of 1,000 + contacts. Roughly 95% of the emails are Gmail, Outlook, Yahoo etc. only a handful are actually domain specific and those that are = info@ or Sales@.
We are a small company and its companies like Data Axle / Exact Data that makes it very difficult for small agencies and businesses to survive. I am very disappointed in this company’s service.
29 september 2025
Review zonder uitnodiging
Antwoord van Exact Data
Hello Tom,
We are sorry to hear about your negative experience with our data.
We take our customer's satisfaction very seriously and want to address this issue immediately.
Could you please provide more details about the specific contacts you received that were not domain-specific?
This will help us investigate the matter and rectify any mistakes on our end.
Thank you for bringing this to our attention and we look forward to resolving it for you.
Nic Thomson was great
Nic Thomson was great. Extremely diligent, skilled, and highly professional. He "tailor-made" the lists just as specified. Kudos to Exact Data for its choice of personnel!
8 oktober 2025
Antwoord van Exact Data
Thank you for your kind words, Rich.
We are thrilled to hear that Nic was able to provide such excellent service and tailor-made lists for you.
At Exact Data, we pride ourselves on our team of highly skilled professionals who go above and beyond for our clients.
We are so happy to have met your expectations, and we look forward to continuing to provide top-notch services in the future.
Thank you again for choosing Exact Data!
A company can't always exceed…
A company can't always exceed expectation, but the ED people keep coming through.
6 oktober 2025
Antwoord van Exact Data
Thank you for your kind words, Craig!
At Exact Data, our team is committed to delivering the best possible service and exceeding expectations whenever we can.
We are thrilled that you have had such positive experiences with us and we will continue to strive to provide top-notch services for all of our customers.
Your satisfaction is our number one priority.
Thanks again for choosing Exact Data!
Senior Marketing Manager
I got bounced around between 3 people before my request for a list received attention. Then the 3rd person took over a week to respond.
She was very short and unprofessional, and didn't provide any strategic guidance even though she has an Account Strategist title.
This is the 2nd time I purchased a list from your company, and the first experience wasn't much more pleasant. I felt more like a nuissance to the support team than a customer.
22 september 2025
Antwoord van Exact Data
Hello Liz,
Thank you for bringing this to our attention.
We apologize for the negative experience you had with our support team. This is not reflective of the level of service we strive to provide to our customers. Our customer's satisfaction is our top priority and it seems like we have missed that mark in your case.
Please know that we are taking immediate action to address this issue and improve the quality of assistance provided by our team members.
We value your feedback and would love the chance to make things right, so if there is anything else we can do for you, please do not hesitate to reach out!
Thank you again for bringing this matter to our attention - it helps us improve as a company.
Antwoord van Exact Data
Hi Lisa,
We are thrilled to hear that you had a positive experience with our team at Exact Data.
We understand the importance of timely and efficient service, so it's great to know that we were able to meet your expectations.
Thank you for choosing us and for leaving this kind review - it means a lot to us! We look forward to working with you again in the future.
Antwoord van Exact Data
Thank you for your kind words, Robert!
We take pride in providing excellent customer service and a quick turnaround time for our data. It's great to hear that we've met your expectations.
Our team is always here to assist you with any further needs or questions you may have.
Thanks again for choosing Exact Data!
Excellent Customer Service
The entire Exact Data Team is super responsive, timely, clear, and friendly. Kristen has been everything you hope for when you start working with a new vendor.
18 september 2025
Antwoord van Exact Data
Hi Bethany,
We are beaming with pride reading your review!
Making our clients happy is always our top priority and we are thrilled that the Exact Data team fulfilled all your expectations.
We will make sure to pass along your kind words to Kristen and the rest of the team. Thank you for choosing Exact Data and for taking the time to leave us such a glowing review.
We look forward to working with you again in the future!
Great customer service!
Ive been with Heather for years. She is quick to respond and helps guide through the process.
16 september 2025
Antwoord van Exact Data
Hello Danielle,
Thank you for being a loyal customer of Exact Data and specifically Heather.
We are delighted to hear that she has been quick to respond and guide you through the process. Our customer's satisfaction is our top priority and it brings us joy knowing we can make your experience smooth and easy.
Thank you for taking the time to leave this review, it means a lot to us!
I got some good mailing lists
I got some good mailing lists, and they were delivered promptly.
12 september 2025
Antwoord van Exact Data
Thank you for your kind words, Phil!
We are glad to hear that our mailing lists were able to meet your needs and were delivered in a timely manner.
Customer satisfaction is our top priority at Exact Data and we are committed to providing high-quality services.
We appreciate your business and look forward to working with you again in the future.
Thanks for choosing us as your trusted data provider!
Great experience as always
Great experience as always! Enjoy working with Exact Data.
21 augustus 2025
Antwoord van Exact Data
Hi Brian,
Thank you for taking the time to leave a review!
We are delighted to hear that your experience with Exact Data has been great as always.
It's our goal to consistently provide top-notch services and we are thrilled to have met your expectations. Your satisfaction is our priority and we look forward to continue working with you in the future.
Thank you for choosing Exact Data!
Seemed easy enough to obtain the lists…
Seemed easy enough to obtain the lists I needed.
21 augustus 2025
Antwoord van Exact Data
Hi Karen,
Thank you for choosing Exact Data for your list needs.
We are glad to hear that our process was easy for you and we hope it helped in achieving your business goals.
If there is anything else we can assist you with, please don't hesitate to reach out to us. We appreciate your feedback - it keeps us motivated to provide top-quality service to all our customers.
Thank you again for choosing Exact Data!
Antwoord van Exact Data
Thank you for your kind words, Abraham!
We are pleased to hear that our services have met your expectations in terms of professionalism and affordability.
Our team works hard to provide top-notch support to all of our customers. Your review has made us even more motivated to continue delivering excellent service at a friendly price.
Thanks again for choosing Exact Data!
It was easy and quick
21 juli 2025
Antwoord van Exact Data
Thank you for your review, JP!
We are thrilled to hear that our services at Exact Data were easy and quick for you.
Our goal is to provide efficient and effective solutions for all of our customers. If there is anything else we can assist you with, please do not hesitate to reach out.
We appreciate your business!
Quick response time
16 juli 2025
Antwoord van Exact Data
Hi Amy,
Thank you for your positive review. We are glad to hear that our response time met your expectations.
Here at Exact Data, we value efficiency and providing timely solutions to our customers' needs.
Our team is always dedicated to delivering quick and reliable support.
We appreciate you taking the time to share your experience with us and look forward to continued prompt service in the future!
Kevin was excellent in customer service…
Kevin was excellent in customer service and getting the leads to me quickly and correctly. Look forward to working with him in the future.
30 juni 2025
Antwoord van Exact Data
Thank you for your kind words, James!
We are delighted to hear that Kevin provided excellent customer service and delivered leads quickly and accurately.
Our team at Exact Data always aims to make the process as smooth and efficient as possible for our customers. We look forward to continue working with you in the future.
Your satisfaction is our top priority!
Frustrating and Unprofessional…
Frustrating and Unprofessional Experience – Waste of Time and Money
I purchased 5,000 leads expecting to receive the data as promised. Instead, I was asked to submit multiple documents and go through unnecessary delays. After two days of waiting, I was told they could not provide the data I specifically requested – with no clear explanation or valid reason. When I asked why, they simply said: "We don't have one."
This is completely unacceptable. I feel misled, and my time and money were wasted. If they couldn’t deliver the leads I asked for, they should have said so upfront – not after taking my payment and wasting two days with pointless formalities.
Avoid this service unless you’re okay with delays, vague communication, and no accountability.
26 juni 2025
Review zonder uitnodiging
Antwoord van Exact Data
Hello Kevin,
We are incredibly sorry for the frustrating and unprofessional experience you had with our company.
We understand that your time and money are valuable, and it is never our intention to mislead or waste either of those things. We have addressed this issue with our team and will take steps to ensure that this does not happen again in the future.
Please reach out to us directly if there is anything we can do to make things right for you.
Your feedback is important to us as it helps us continuously improve our services.
Kevin did a great job getting the data…
Kevin did a great job getting the data I needed.
24 juni 2025
Antwoord van Exact Data
Hi Norris,
Thank you for leaving such a positive review! We're glad that Kevin was able to provide you with the data you needed.
Our team at Data Axle USA values customer satisfaction and we are pleased to see that we were able to meet your expectations.
Thank you again for choosing us as your data provider.
Let us know if there is anything else we can assist you with in the future.
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