I give DataCaptive 5 stars. My experience with them is positive. My contact person is Todd, he is service-minded, clear, and keeps his promises. He delivers what I ask for and I am happy with the qual... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Working with Todd Anderson at Data Captive was easy, transparent, and effective for my needs. As a Marketing Agency, I work with many different small/medium businesses and email marketing is a must. O... Toon meer
Bedrijf heeft geantwoord
Terrible service all around from a completely garbage set of leads that is nothing more than an export from LinkedIn to 0 communications about fixing my issues with the list. $250 wasted. He... Toon meer
Bedrijf heeft geantwoord
Working with Todd Anderson was so seamless and easy! he provided the information we needed quickly and at an amazing rate. We are already working on a second project together.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DataCaptive helps you achieve your business goals through customized database, connect with interested qualified prospects who are seeking information to move forward in the buying process and engage more individuals by phone, email, direct-mail and social networks.
Contactgegevens
3080 Olcott St D205, 95054, Santa Clara, Verenigde Staten
- 18005231387
- connect@datacaptive.com
- www.datacaptive.com
4,5
Uitstekend
76 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Worked with Aaron Mathews
Worked with Aaron Mathews, did a great job and was very responsive.
10 februari 2026
Review zonder uitnodiging
Antwoord van DataCaptive
Hi Dan,
Thank you for your feedback. We truly appreciate you taking the time to share your experience.
We’re glad to hear that Aaron provided a great experience and was responsive throughout. We’ll be sure to pass along your kind words to him.
We look forward to continuing to support your requirements.
Best regards,
Customer Experience Team
DataCaptive
I give DataCaptive 5 stars
I give DataCaptive 5 stars. My experience with them is positive. My contact person is Todd, he is service-minded, clear, and keeps his promises. He delivers what I ask for and I am happy with the quality of the provided contacts. If you are looking for a company that provides quality contact lists and makes you feel like you’re not just a number, give DataCaptive a try and you’ll know what I mean.
15 maart 2026
Review zonder uitnodiging
Antwoord van DataCaptive
Hi Willow,
Thank you so much for your kind words and for taking the time to share your experience with DataCaptive.
We’re really glad to hear that you’ve had a positive experience working with Todd and that the quality of the contacts has met your expectations. Delivering on our commitments and ensuring our clients feel valued is always our top priority.
Your feedback truly means a lot to us, and we look forward to continuing to support your data needs.
Thanks again for your trust in DataCaptive.
Best regards,
Customer Experience Team
DataCaptive
Working with Todd Anderson was so…
Working with Todd Anderson was so seamless and easy! he provided the information we needed quickly and at an amazing rate. We are already working on a second project together.
5 maart 2026
Review zonder uitnodiging
Antwoord van DataCaptive
Hi Jaye,
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience.
We’re glad to hear that working with Todd was seamless and that he was able to deliver the information quickly and efficiently. It’s also great to know that you’ve already moved forward with a second project, we look forward to continuing this partnership.
We’ll be sure to pass along your feedback to Todd.
Thanks again for your trust in DataCaptive.
Best regards,
Customer Experience Team
DataCaptive
DataCaptive - Jason Kent
I would like to recognize Jason Kent for the excellent support throughout this entire process.
From the very beginning, Jason was extremely responsive, professional, and transparent. He made himself available to clarify questions, provided clear guidance during the consultation phase, and ensured that everything moved forward smoothly.
The communication has been consistent and reliable, and the overall partnership experience so far has been very positive. I truly appreciate the attention, follow-up, and commitment to quality demonstrated during our interaction.
Thank you, Jason, for your support and dedication.
4 maart 2026
Review zonder uitnodiging
Harold Jones was a real gentleman and…
Harold Jones was a real gentleman and very accommodating.
26 februari 2026
Review zonder uitnodiging
Fast and complete
It was always a very fast and complete response. Isaac made sure I got his messages and understood my need
24 februari 2026
Review zonder uitnodiging
Issac was supper helpful and very fast
Issac was supper helpful and very fast in responding to my questions, he made things easy and fast and explained and clarified the process in a simple way.
20 februari 2026
Review zonder uitnodiging
Great experience, accurate data
Great experience. I have used DataCaptive for many years; repeat client, always reliable, excellent customer service, and high data accuracy. Highly recommend.
19 februari 2026
Review zonder uitnodiging
Poor Quality Leads
We engaged DataCaptive after being quoted $3,000 for a lead list. They agreed in writing to match a competitor at $2,500.
Unfortunately, the quality of the data was unacceptable.
A significant number of emails bounced immediately. Many contacts had already left their listed positions. This undermines the basic purpose of purchasing a verified B2B list.
We reached out to request remediation and replacement contacts but have not received a meaningful response.
If a company is selling professional contact data, accuracy and responsiveness are essential. At this price point, buyers should not have to manually clean large portions of the list.
We are requesting a refund or a properly validated replacement list. I will update this review if the issue is resolved.
DataCaptive was aware of the platform I am using so they ask for a report not possible on my platform to avoid honoring their guarantee...Regarding the SMTP report, Instantly does not provide a traditional SMTP server report but offers detailed campaign analytics including bounce tracking, delivery status, and engagement metrics. If you want, I can help you access or generate detailed deliverability insights related to your campaign.
Here's a summary of your "NP Campaign" email activity:
Unique Emails and Bounces
Total unique leads contacted: 1,927
Total bounced emails: 459
Currently, no emails have been recorded as opened in the campaign steps.
I consider this abysmal and recommend everyone stay away from DataCaptive.
Further update: DataCaptive apparently prefers to argue about the details of their guarantee than to improve their process. Their lead system is horribly flawed. Why would I ever want to use their platform to send cold leads when their customer service and technical prowess is so bad. They are clearly a company in distress as they refuse to refund $2500 and prefer this public display.
7 februari 2026
Review zonder uitnodiging
Antwoord van DataCaptive
Hi Randy,
Thank you for your review. We genuinely appreciate you taking the time to walk through this with us.
To help bring full transparency to the situation, we wanted to share our perspective and clarify where things currently stand.
When we promise a 90% deliverability guarantee, the replacements as per the agreed terms in the Statement of Work, applies specifically to verified hard bounces, determined by SMTP server response codes (like a 550 permanent failure). This is the standard, objective method used across the industry to validate email performance.
In order to properly assess your claim and apply the guarantee, we requested the detailed SMTP bounce log export a few times now. This report includes the server response codes and hard/soft classifications needed to determine whether the guaranteed threshold was actually exceeded.
To date, we haven't yet received that SMTP-level report.
The summary screenshot shared with us shows total bounce counts, but it doesn't distinguish between hard bounces, soft bounces, temporary blocks, reputation filtering, or catch-all domains. Without that underlying response data, we simply don't have the technical evidence needed to validate the claim or issue replacements or financial adjustments under the guarantee terms.
That said, and this is important, we never refused to help. Quite the opposite. We’ve been ready and willing to act, and specifically offered:
1. Immediate review as soon as the SMTP report is received
2. Replacement of any confirmed hard bounces
3. Independent third-party revalidation
4. Financial adjustment if verified hard bounces exceeded the 10% threshold
So the path forward is actually quite simple. Once we receive the bounce log export, we can act immediately. Without it, our hands are tied, not because we don't want to help, but because there's no objective data to assess.
We genuinely want to get this resolved for you. Just send us the SMTP report, and we'll take it from there.
Post Note:
Thank you for editing your response and sharing the stats over here:
For clarity, our deliverability guarantee applies specifically to verified hard bounces (permanent delivery failures). The screenshot referenced reflects total bounces and does not differentiate between hard, soft, or temporary filtering events.
Within Instantly.io, bounced contacts can typically be exported by navigating to the campaign → Leads → filtering by “Bounced” status → and exporting the list with bounce reason classifications. This allows identification of confirmed hard bounces for objective review.
We have requested this detailed classification so we can accurately assess results and apply our guarantee policy correctly. We remain prepared to replace any confirmed hard bounces or issue a proportional adjustment if the agreed threshold is exceeded.
Our intention continues to be resolving this matter fairly and transparently. If there is any thing related to the platform that you're using, as a goodwill gesture, we will be happy to run your campaigns on our platform.
Regards,
Customer Experience Team
DataCaptive Inc.
Great Service
Working with Todd Anderson at Data Captive was easy, transparent, and effective for my needs. As a Marketing Agency, I work with many different small/medium businesses and email marketing is a must. Other services require ongoing subscriptions or just charge way too much - Data Captive was a great fit, they provided a great list of contacts, and Todd made the whole process easy. Definitely recommend them and I'll be using them again. Thank you!
5 februari 2026
Review zonder uitnodiging
Antwoord van DataCaptive
Hi Becky,
Thank you for your thoughtful review. We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that your engagement with Todd Anderson and our team was easy, transparent, and aligned with your needs. Supporting agencies like yours, who work across diverse client segments, is exactly what we strive to do.
Your feedback means a great deal to us, and we’re glad the data and overall experience delivered value to your email marketing initiatives.
We sincerely appreciate your trust and recommendation. Please know that our Customer Experience Team is always here to support you whenever you need assistance or future audience builds.
Thank you once again for your partnership.
Warm regards,
Customer Experience Team
DataCaptive Inc.
DataCaptive Feedback
Todd Anderson provided very timely responses and clear answers to my questions. Very helpful.
2 februari 2026
Review zonder uitnodiging
Very kind and communicative.
16 januari 2026
Review zonder uitnodiging
Antwoord van DataCaptive
Hi Megan,
Thank you so much for your kind words.
We truly appreciate you taking the time to share your experience. It’s wonderful to know that our communication and support made a positive impact. Providing a smooth and helpful experience is always our priority.
We look forward to working with you again.
Warm regards,
Customer Experience Team
Great experience and service
Todd from Datacaptive was very responsive to review my needs and get me a comprehensive list of contacts based on my criteria.
7 januari 2026
Review zonder uitnodiging
Issac made my experience great
Issac made my experience great. He was patient with me and helped me see the solution by listening to my problem rather than what I thought I needed or didn't need. He was creative enough to get the right solution together and ended up making a little more money for the company than he would have otherwise. He'd be great in a position to educate and lead other consultative sales professionals for Data Captive.
5 januari 2026
Review zonder uitnodiging
Responsiveness and attention to detail
1 september 2025
Review zonder uitnodiging
We've had experience with Datacaptive…
We've had experience with Datacaptive so far. A special mention to Issac, who was extremely helpful throughout the process and made everything smooth from start to finish. Their customer service is responsive, knowledgeable, and genuinely focused on understanding our needs.
The ability to segment and filter data was a huge advantage for us — it gave us exactly what we needed without any unnecessary extras. On top of that, the delivery times were fast, and the pricing was very affordable compared to other providers we’ve worked with.
Overall, Datacaptive delivered high-quality results efficiently and professionally. Highly recommended.
15 december 2025
Review zonder uitnodiging
Todd Andersson was very attentive and…
Todd Andersson was very attentive and helpful!
5 december 2025
Review zonder uitnodiging
Aaron
I had numerous calls with Aaron, he got me the contact information required. I was able to make contact with property managers required for my task.
10 april 2025
Review zonder uitnodiging
Rick is a fantastic asset to this…
Rick is a fantastic asset to this company - delivered the requirement efficiently with clear and consistent communication through out the process. superstar
2 december 2025
Review zonder uitnodiging
Antwoord van DataCaptive
Hi Rebecca,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Rick was able to deliver your requirements efficiently and keep communication clear and consistent throughout the process. He truly is a superstar, and your recognition means a lot to both him and our entire team.
We appreciate your trust in DataCaptive and look forward to supporting your future projects with the same level of dedication.
Warm regards,
Customer Experience Team
DataCaptive
Great, clean list
Kevin Dean and the people at VisitorList are great to work with and the list I received had zero spam reports, 0.3 fail rate, .15 unsubscribe and 26.4% open rate.
14 november 2025
Review zonder uitnodiging
Antwoord van DataCaptive
Hi Kitter,
Thank you for sharing such a detailed and positive review!
We’re thrilled to hear that your experience with Kevin Dean and our team has been exceptional, and it’s great to know the list performed so well.
We truly appreciate your trust in our data and services. If you need any further support or have upcoming projects, our team is always here to help.
Warm regards,
Customer Experience Team
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