Exact Data Reviews 245

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jason Dale did an excellent job walking us through our options. We ended up with a bigger list than we'd anticipated—and we're confident the extra names will make a real difference.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Barb Williams has always done a fantastic job advising us at Bottom Line Systems LED as to what data points to look at when purchasing call lists. Our #1 source for generating leads is a cold caller... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom (our account manager) is amazing! I highly recommend using Exact Data. Tom has been wonderful and always follows up on any questions I have. I have left all other data companies I work with and so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Daisy has been continuously excellent. There have been some mix-ups with our rather specific lists, and Daisy has always been prompt and worked closely with us to adjust filters and get us the best li... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business to Business-service
  2. Databasebeheerder
  3. Direct mail reclamebureau
  4. Marketingconsultant

Info over Exact Data

Geschreven door het bedrijf

About Exact Data
Logo Exact Data

Exact Data (acquired by Data Axle in 2021) has been a trusted leader in the multi-channel direct marketing industry. As prominent source of online and offline consumer behavior data, specializing in postal, email, and telephone list solutions, Exact Data prides itself on its commitment to quality data, customer service, and helping clients to acquire and retain new customers. Visit: www.ExactData.com

Business Lists
Consumer Lists
Schedule a Marketing Consultation

The Exact Data Difference

Geschreven door het bedrijf

Since 1999, Exact Data has compiled hundreds of millions of consumer and business names, postal and email addresses, along with data purchased or licensed from over 2,000 sources, to create the most accurate, complete, and up-to-date, consumer and business databases available today for marketing purposes.

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

245 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren
Logo Exact Data

Antwoord van Exact Data

Hello Laurie,

Thank you for your kind words about our customer service.

At Exact Data, we understand the importance of providing top-notch support to our customers and we are thrilled that it met your expectations.

We strive to make sure every interaction is a positive one and we are glad that you had a great experience with us.

Thank you for taking the time to leave us this review - it means a lot!

Beoordeeld met 5 van de 5 sterren

Sales

Tani is 👍!!!!!!!!

10 juni 2025
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Antwoord van Exact Data

Thank you for taking the time to leave a review, Ken!

We are thrilled to hear that Tani has provided excellent service and support.

Our team at Data Axle USA always strives to go above and beyond for our customers, so we appreciate your positive feedback.

We look forward to continuing to assist you with all of your data needs in the future.

Beoordeeld met 5 van de 5 sterren

Specific lists

I was able to narrow down the type of list that I needed for marketing.

2 juni 2025
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Antwoord van Exact Data

Thank you for sharing your experience with Data Axle USA, Jamie!

Our team is dedicated to providing accurate and targeted lists for marketing purposes.

We are delighted to hear that our services were able to meet your needs. Don't hesitate to reach out if you need assistance with any future campaigns - we're always here to help.

Thanks again for choosing Data Axle USA!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Exact Data

Hello Jason,

We are thrilled to hear that our customer service has met your expectations.

At Exact Data, we strive to provide exceptional support and guidance for all our clients.

We truly appreciate your kind words and look forward to continuing to provide you with top-notch service.

Thank you for choosing Exact Data!

Beoordeeld met 5 van de 5 sterren

Rick ran several searches to come up…

Rick ran several searches to come up with the type of list we were looking for!

10 april 2025
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Antwoord van Exact Data

Hi Paul,

Thank you for choosing Salesgenie for your list needs.

We are thrilled to hear that Rick was able to provide you with the perfect list!

Our team works hard to ensure that our customers get exactly what they need, so it's wonderful to know we hit the mark.

Please don't hesitate to reach out if there is anything else we can assist you with.

Thank you again for your review and support!

Beoordeeld met 5 van de 5 sterren

That you respond quickly inspite of the fee.

Thank you for responding quickly and easily in spite of the limited budget. You are a one-of-a-kind quality company with reliable names and addresses.

28 maart 2025
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Antwoord van Exact Data

Hello Michele,

Thank you for your kind words!

We understand the importance of providing quality service regardless of budget constraints, and we are glad to hear that our team was able to meet your needs.

At Exact Data, we pride ourselves on being a reliable company with strong values and ethics - it's part of what sets us apart from others in the industry.

Thank you for choosing us and we look forward to continuing to provide top-notch service for all your future needs.

Beoordeeld met 5 van de 5 sterren

Douglas from live chat is Amazing!

Douglas what my chat agent and he was asking me great questions to make sure I was getting the perfect list. His help put ease to me planning my campaign to raise funds for my business. Highly recommend using the chat live if you feel overwhelmed by the website or doing it for the first time.

14 maart 2025
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Rhythms,

Thank you for sharing your experience with our chat agent Douglas!

We are glad to hear that he was able to assist you in selecting the perfect list for your campaign and make the process easier for you.

Our team is always ready to help our customers achieve their goals, so don't hesitate to reach out anytime.

Thank you for choosing Exact Data and best of luck on your fundraising efforts!

Beoordeeld met 1 van de 5 sterren

Tom had a terrible attitude

I filled out the form and got an email. The email stated Tom Flash as my "point of contact". When I called him, like it SAID to do in the email. He treated me like a child and with nothing but disrespect. He acted like all I was doing was wasting his time. I also work with customer service and even on a bad day I would not talk to a potential customer with that level of attitude. ESPECIALLY not if they were specifically told to contact me.

12 maart 2025
Review zonder uitnodiging
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Antwoord van Exact Data

Hi Caleb,

We are so sorry to hear about the negative experience you had with one of our representatives.

This is not at all reflective of the level of customer service that we strive for at Exact Data. We take these matters very seriously and have addressed it with Tom directly.

We apologize for any inconvenience this may have caused and would like the opportunity to make it up to you.

Please reach out to us anytime and ask for a manager - we would be happy to assist you personally.

Thank you for bringing this issue to our attention.

Beoordeeld met 5 van de 5 sterren

Mr Kevin has a wonderful customers…

Mr Kevin has a wonderful customers service relation i enjoy dealing with him

27 februari 2025
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Antwoord van Exact Data

Thank you for your kind words, Edward.

Kevin is an important member of our customer service team and we are thrilled to hear that you have had a positive experience working with him.

We will be sure to pass on your compliments to him. At Exact Data, we strive to provide the best possible service to all of our customers and feedback like this helps us know that we are on the right track!

Thank you again for choosing Exact Data for your needs.

Beoordeeld met 5 van de 5 sterren

Great service as always.

21 februari 2025
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Antwoord van Exact Data

Thank you for your kind words, William.

We are committed to providing great service to all our customers and we are thrilled to hear that it has been consistent with your experience.

As always, please do not hesitate to reach out if there is anything else we can assist you with. Your satisfaction is our top priority at Exact Data.

Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Excellent service & data quality

Excellent, fast service. List quality always solid. Thanks, Tan!

14 februari 2025
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Antwoord van Exact Data

Hi Lynn,

Thank you for your kind words! Our team works hard to provide excellent and efficient service, so we are glad that it is reflected in your experience.

We also take pride in our high-quality lists and are thrilled that they meet your expectations. We appreciate your business and look forward to serving you again in the future.

Thank you for choosing Exact Data!

Beoordeeld met 5 van de 5 sterren

Amazing Service!!!

Ease of getting exactly what we requested. Kristen is a Gem...she made sure we got the best deal for what we were asking.

24 januari 2025
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Antwoord van Exact Data

Hello Carol,

Thank you so much for your kind words!

We are thrilled that you had a great experience with Kristen and our services. Our team works hard to ensure that our customers receive exactly what they requested at the best value possible.

It means a lot to us that we were able to meet your needs in such a satisfactory way.

Thank you for choosing Exact Data.

Beoordeeld met 2 van de 5 sterren

The list order was late by a week due…

The list order was late by a week due to the individual assigned to send it to us dropped the ball.

17 januari 2025
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Antwoord van Exact Data

Hi John,

We sincerely apologize for the delay in your list order.

We understand the frustration of not receiving a timely delivery and take full responsibility for this mishap.

Our team is actively addressing the issue and implementing measures to ensure that such incidents do not occur in the future.

Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

ACTUALLY GROW YOUR BUSINESS!

Exact data is the absolute best. Ask for Rick Giddings! I’ve been working with them for years and there is by far no competition. From customer service to quality marketing material and services all around, they’ve got you covered! Your business will flourish like never before.

7 januari 2025
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Antwoord van Exact Data

Thank you so much for this amazing review, Patterson Enterprises LLC!

We are thrilled to hear that Exact Data and our team member Rick Giddings have been able to consistently exceed your expectations over the years.

Our goal is always to help businesses like yours thrive, and we are honored to be a part of your success story. Please don't hesitate to reach out if there's anything else we can do for you in the future.

Cheers!

Beoordeeld met 4 van de 5 sterren

Great Experience

19 december 2024
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Antwoord van Exact Data

Thank you for sharing your experience with Exact Data, Dylies!

As a company, we always aim to provide our customers with great experiences and we are delighted to hear that we have succeeded. Your satisfaction is our top priority and we are constantly working towards delivering even better services.

We truly appreciate your feedback and look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

This company has great data ….

This company has great data ….. they are no joke …. The real deal !!!

20 december 2024
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Antwoord van Exact Data

Thank you for the kind words, T Heath!

It means a lot to us that you think we are "the real deal." We pride ourselves on providing accurate and reliable data to our customers. We will continue to work hard in maintaining this high level of quality.

Thanks again for taking the time to leave us a review!

Beoordeeld met 5 van de 5 sterren

My agent was quick helpful and did a…

My agent was quick helpful and did a great job getting us the mail list we needed and formatting it for our labels to be printed.

5 december 2024
Logo Exact Data

Antwoord van Exact Data

Hi Val,

Thank you for choosing Exact Data for your mailing list needs.

We are thrilled to hear that our agent was able to provide quick and helpful service, as well as a great job on formatting the list for your labels.

We understand how important it is to have accurate and efficient data when sending out mailings, so we're glad we could make the process smoother for you.

Thank you again for your review!

Beoordeeld met 5 van de 5 sterren

Very responsive

Very responsive. Quality data. I'm very impressed.

5 december 2024
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Antwoord van Exact Data

Thank you for your kind words, David.

We are delighted to hear that our team at Exact Data was able to provide you with quality data and responsive service. It is our goal to exceed our customer's expectations, and we are happy to know that we met yours.

We appreciate you taking the time to leave this review and look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren
Logo Exact Data

Antwoord van Exact Data

Hello Milt,

Thank you for your positive review!

Our team at Data Axle USA takes pride in providing excellent support for record selection. We are dedicated to helping our customers achieve their goals and are always here to assist with any questions or concerns.

Your feedback is greatly appreciated and we look forward to continuing to provide top-notch service for all your data needs. Thank you again for choosing Data Axle USA!

Beoordeeld met 1 van de 5 sterren

what a joke of a company.

what a joke of a company. selling peoples data and then wants you to jump through hoops to buy the data. I do not trust them they seem strange and sketchy. They try to get you on a sales call and are very pushy.

4 november 2024
Review zonder uitnodiging
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Antwoord van Exact Data

Hello Sam,

We are sorry to hear about your negative experience with our company.

We want to assure you that we take the privacy and security of our customers' data very seriously. Our sales calls are meant to provide a personalized experience for our clients and answer any questions they may have, but we apologize if it came across as pushy. We would love the opportunity to address your concerns and regain your trust in us. Please reach out to our team so we can assist you further.

Thank you for bringing this issue to our attention, it helps us improve as a company.

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