Island Vacations of Sanibel & Captiva Reviews 

434
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The experience with the company was a mixture. The reps were pleasant to speak with but unaware of certain things. Where we stayed at Compass Point #163 had many things that needed repairing. The c... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a lovely stay at Loggerhead Cay. The pool is very large, short walk to the beach, nice time riding bikes, shelling, exploring the island and of course dining out! The condominium unit had pl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was an incredible stay with zero issues for our spring break. It was a perfect condo for our perfect Sanibel vacation . The condo was clean, beautifully decorated, and well stocked with extras... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The place was great, the pool was located right outside our door. Place nicely decorated and beds very comfortable. The one complaint was the washer and dryer issue, the description of the place ma... Toon meer

Bedrijfsgegevens

  1. Verhuurbedrijf voor vakantiehuizen
  2. Vakantiewoningverhuur

Geschreven door het bedrijf

Sanibel Island Vacations offers over 80 quality condos and houses on Sanibel Island. Our team of Certified Guest Service Professionals are knowledgeable about local regulations for the rental community and very familiar with homes and condominiums on the Island. Our goal is to make every island vacation so incredibly special, it will not be forgotten. With a nearly 100% satisfaction rate, we are dedicated to exceeding expectations and are available to answer questions and guide you to the perfect vacation rental. And, if you can’t find what you’re looking for in our inventory, we will work to find it for you! Island Vacations has extensive local knowledge & relationships with other Sanibel accommodation providers and for no additional fee, our team will work to find your vacation rental. The reservation is made through us so you can rest assured you will receive the quality care and attention we’ve been providing guests with for over 20 years. Contact us and let us do the searching so you can start packing your bags and focus on the important stuff like what flip flops to wear!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

434 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(434)

1 review in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

The service provided by Island…

The service provided by Island Vacations was wonderful. Very responsive to any concerns and repairs needed were handled same day.....light bulbs, garbage disposal replaced when was leaking into base cabinet. Helpful with local information.

The condo owner needs to make repairs to the lanai sliding doors as we had no use of one of the 2 doors during our entire 4 week stay. Given that the rate has been increased 23% for 2023 there needs to be upgrades to the bathrooms, bedding, furniture and other furnishings. Such an increase is not warranted given the ongoing condition of the unit. Unit is showing its wear and tear.

The HOA needs to paint the propane tanks or otherwise hide them......these tanks are directly outside the lanai and unsightly from the porch area.

Overall this is a very nice location and provides an enjoyable place for a Sanibel visit. Would be exceptional with a few updates and repairs.

2 maart 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you for your comments. We will share with the owner and HOA. We are glad you are returning to Island Vacations!

Beoordeeld met 5 van de 5 sterren

Super customer service

Super customer service! Attentive, on time and friendly people. Best on the island!

2 maart 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you Brad!

Beoordeeld met 4 van de 5 sterren

Cleanliness not as good as in previous…

Cleanliness not as good as in previous years. Glass surfaces, shower mold, lanii cobwebs.

24 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you Steven and Diane for your comments. We would have sent housekeeping back if we'd known. Next time, please let us know while you are here. Sincerely, Island Vacations

Beoordeeld met 5 van de 5 sterren

Very friendly staff

The staff at Island Vacations are all very friendly. They called to see if everything was ok with the property and if we needed anything. I’m sure they would have been very responsive if we had any problems.

23 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you, Karen! So happy you enjoyed your stay.

Beoordeeld met 5 van de 5 sterren

Island Vacations was very efficient and…

Island Vacations was very efficient and expedient with check-in, check-out and the one concern we had. They were also very friendly and welcoming.

17 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you, Sally! We appreciate your review! Sincerely, Fran Peters, owner

Beoordeeld met 5 van de 5 sterren

Excellent and responsive property rental experience

We have been coming to Sanibel for over 40 years, and this is the best rental company we have used. Sorry to see some new expenses (cleaning) appear, but I guess that is the result of Covid.

16 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

We are so happy you are with Island Vacations and look forward each year to your return! Thank you for your nice comments!

Beoordeeld met 5 van de 5 sterren

Highly recommend Island Vacations

We have used Island Vacations for about 15 years. They are helpful, reliable and professional. I highly recommend them if you are interested in renting a property.

16 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you so much, Kelley! We appreciate your kind review of the staff and Island Vacations!

Beoordeeld met 5 van de 5 sterren

Another great time on Sanibel

Another great time on Sanibel. Best beach to walk right outside. Great shelling , soft sand and dolphins. Quiet condo complex with nice walk around lagoon.

10 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Sounds wonderful - thank you for your comments!

Beoordeeld met 5 van de 5 sterren

The office staff was completely…

The office staff was completely responsive to all our requests! In a very timely manner.

10 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you so much! We look forward to your return visit next year! Fran

Beoordeeld met 4 van de 5 sterren

Place wAs very nice Only issues were…

Place wAs very nice Only issues were laundry in dryer when we arrived and broken drawer in master bedroom dresser.Door key stuck on each use Minor issues but that’s why it’s 4 star

9 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

We appreciate your feedback. I do hope the staff at Island Vacations was accommodating! And we will check on the drawer and front door lock. Thank you! Sincerely, Fran

Beoordeeld met 5 van de 5 sterren

The condo was nice and clean when we…

The condo was nice and clean when we arrived and the cleaners we there promptly when we left. We had no issues with the condo during our stay so we didn’t have to contact the office. However, when I dropped the keys back to the office at the end of our stay they we very friendly and professional.

9 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you for your review! We're glad you enjoyed yourself on Sanibel.

Beoordeeld met 5 van de 5 sterren

Island Vacations-Sanibel

We have rented from Island Vacations-Sanibel for a number of years. They are very conscientious, friendly, & always available. We are always very pleased with them.

5 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you Jerry and Sally! We always look forward to seeing you!

Beoordeeld met 5 van de 5 sterren

We have been renting from Island…

We have been renting from Island vacation for years and have enjoyed the rental process. The staff is always helpful and does their best to meet our needs. Will continue to rent and look forward to extending our vacation within the next few years.

5 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you Mary Jo!

Beoordeeld met 5 van de 5 sterren

We had a great time!

We had a great time. Our condo is exactly what we usually get when in Sanibel. The aspects that are vital for us are: having a lanai, location, and my hubby requires really good wifi.

Our condo was clean and beautiful. It had everything we needed with only one exception. It took time to find out that the beach chairs were in a different location other than the condo. Once we located them, I realized there were not any really good beach chairs, so I went and bought one. My only suggestion would be a couple of newer beach chairs would be fabulous.

The folks at Island vacations were wonderful. I only called them twice, and they got me an answer right away. I love knowing that they are right there on the island with us, just in case. I already re-booked with them for next year because the service was so great.

4 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you so much for your feedback! We are happy you love Sandpebble and glad you are coming back! We will also check on the beach chairs so future guests have good chairs! Sincerely, Fran

Beoordeeld met 5 van de 5 sterren

Have used Island Vacations for over 10…

Have used Island Vacations for over 10 years. Have never had an issue that was not solved quickly. A quality staff that are a pleasure to do business with.

3 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you Ken and Ginny! So glad you made it back to Sanibel and are returning next year! Sincerely, Fran

Beoordeeld met 3 van de 5 sterren

We rented our condo for two weeks and…

We rented our condo for two weeks and advise 3 times that the living room tv would not work. when we called the phone number in your manual, we were questioned as to why we were calling her personal number.

3 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Dear Jacqui, I'm sorry you had trouble with your TV - Pointe Santo has struggled with their service and unfortunately, we can not fix any of the TV problems from our office. I will check the manual, you ended up calling someone from our office on her personal cell phone on her day off. We are still trying to figure out how that happened. Regardless, I am sorry you had difficulties. Please book thru us direct and safe money, next time. Sincerely, Fran

Beoordeeld met 5 van de 5 sterren

The staff at Island Vacations is so…

The staff at Island Vacations is so helpful and check to see that everything is
what we expected.
Also, if there is any work to be done to the condo they let you know in advance so there are no surprises.
We have used Island Vacations for many years and will continue to do so in the future.
They make staying on Sanibel a pleasure. No hassle renewing your stay for the following year, either. You roll your deposit over and you have 1st choice on the condo. ( after the owner, of course). Cudos Island Vacations!

2 februari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you, Jane, for being a long-time repeat guest of Island Vacations and your nice comments!

Beoordeeld met 5 van de 5 sterren

Thank you Island Vacations

We had to cancel a week this year due to health, island Vacations rented the unit within one day, and we received a check covering most of our rental costs. Thank you so much, Island Vacations. We had no other issues this year, but when we did, the staff of Island Vacations treated us very well.

28 januari 2022
Logo Island Vacations of Sanibel & Captiva

Antwoord van Island Vacations of Sanibel & Captiva

Thank you for your comments - we love having you as our guest!

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