Sarah Elise Jewelry Reviews 

116
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought my wedding ring from Sarah Elise Jewelry on Etsy and it's exactly what I wanted! I had a great experience with her and loved the product. I did have an issue with a stone falling out of th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I originally ordered this beautiful bracelet and long-story short, for religious reasons, my girlfriend couldn't wear it. I didn't know this for a few weeks because my girlfriend was embarrased and di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had such a great experience with Sarah Elsie Jewelry. Their customer service was amazing. They really went out of their way to rush my order for a special occasion, which I truly appreciated. Beau... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautifully cut, clean, white diamonds with tons of fire. You won’t find a better hoop for elegant occasions or everyday. I bought the earrings in both white & yellow gold. Sarah Elise sets the standa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


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3,7

Gemiddeld

TrustScore 3.5 uit 5

116 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,7

Alle reviews

(116)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Beautiful and Dainty

I ordered a chain ring for my daughter. It was absolutely beautiful but unfortunately I think she’s not old enough to take care of such a dainty piece of jewelry. I had to send it back unfortunately, but customer service was excellent and I was refunded quickly. I have ordered from this shop before and have 0 complaints. I will be making another purchase again soon.

24 november 2023
Beoordeeld met 5 van de 5 sterren

This is my second purchase at Sarah…

This is my second purchase at Sarah Elise and I’m satisfied with both customer service and product. I messaged them about my order and got a response regarding my shipping date. The necklace I bought is GORGEOUS!!! It sparkles a lot. Love it. Thanks!

24 november 2023
Beoordeeld met 5 van de 5 sterren

Excellent

Sarah’s pieces are always high-end and beautiful. I’ve ordered other pieces from her and they have all been exquisite. Thank you Sarah for your wonderful pieces.
Happy holidays!

24 november 2023
Beoordeeld met 5 van de 5 sterren

Smooth transaction

Smooth transaction. Quick reply to my questions. Beautifully packaged and excellent workmanship. I look forward to shopping here again soon!

Thank you!

24 november 2023
Beoordeeld met 5 van de 5 sterren

The ring is super sleek

The ring is super sleek, and elegant. My order was being made, and it was shipped in a timely manner. Also Very responsive and a supportive, Should you have any questions.

Thank you

31 oktober 2023
Beoordeeld met 5 van de 5 sterren

Pretty dainty Huggies

Fast delivery. I was not disappointed in the emerald Huggies hoop earrings. Wearing in my 3rd lobe piercing. Considering coming back for another pair once I get my 4th lobe or cartlidge piercing. I purchased the middle size.

30 oktober 2023
Beoordeeld met 5 van de 5 sterren

My wedding saver :)

I bought a super sweet engagement ring. They were so helpful from the beginning since I customized it. They even rushed my order. My bride loved it, so everyone is happy :) Thanks for making our special day extra special.

21 september 2023
Review zonder uitnodiging
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Gio,
We are always happy to help :) Thank you for the kind words.
Sarah

Beoordeeld met 1 van de 5 sterren

I ordered three earrings

I ordered three earrings, I waited for the order for almost two months, but that's not a problem either, everything arrived as it should. I returned one earring for repair and it arrived unusable again. I paid for the shipping myself and it's really not worth the money! Big disappointment!

16 oktober 2023
Review zonder uitnodiging
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Olja,
We are sorry to hear that. We have to mention as well that you wanted to customize the length of the post since our post was not suitable for your ear. We have changed it for you with no additional fee, even customization costs. If the new length did not work, it should not be our fault because your request was that way.
Sarah

Beoordeeld met 4 van de 5 sterren

Rings run small

I got two rings, and one is incredibly small for the price. They are both still beautiful. However both rings fit much tighter than any of my other size 8 rings. I reached out for support & unfortunately did not receive an answer. It is disappointing because I had received pretty decent customer service prior to this purchase.

Update 10/27:
The company got in touch with me and I was able to exchange the rings for 8.5s. They still seem a bit small which is odd considering I have recently had my fingers sized, but overall they fit more comfortably. The exchange was easy and I received updates regularly of when they received my return and when the replacement was shipped. I’m happy it worked out because this company’s jewelry really fits my style and jewelry preferences. Not sure if I would order more rings to be honest, but I definitely intend to get more pieces in the future.

4 oktober 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Manouska,
We genuinely appreciate your review and understand how important our customers' reviews are to us. We are sorry to hear your experience. We would like to confirm that we received no inquiries for the rings concern. Please reach us at info@sarahelisejewelry.com
Sarah

Beoordeeld met 1 van de 5 sterren

The jewelry that I ordered was too much…

The jewelry that I ordered was too much for the size of the beads

2 oktober 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Michelle,
We are sorry to hear that your purchase did not meet your expectations. You are more than welcome to return them for a refund.
Sarah

Beoordeeld met 5 van de 5 sterren

Quality made with quick shipping

I got a lovely teal sapphire ring and it came exactly as pictured. Also it was made and shipped very fast! This ring is definitely real and of great quality.

3 oktober 2023
Review zonder uitnodiging
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Thank you dear Lizzi :)

Beoordeeld met 3 van de 5 sterren

Disappointing sapphire

Pros: Fast shipping, clear communication.
Cons: sapphire is washed out blue - nothing like the picture.

2 oktober 2023
Review zonder uitnodiging
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Jill,
We are sorry to hear that your purchase did not meet your expectations. You are more than welcome to return them for a refund.
Sarah

Beoordeeld met 5 van de 5 sterren

This is my 3rd purchase and I am always…

This is my 3rd purchase and I am always more than satisfied! SEJ takes such care in craftsmanship as well as beautifully packaging each piece of jewelry! Quick order processing and shipping, I will never go and purchase from a chain jeweler again! Thank you SEJ, until the next purchase! :)

25 september 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Tara,
We're so happy to hear that you're more than satisfied.
Thank you very much! :)
Sarah

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