Sarah Elise Jewelry Reviews 

116
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought my wedding ring from Sarah Elise Jewelry on Etsy and it's exactly what I wanted! I had a great experience with her and loved the product. I did have an issue with a stone falling out of th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I originally ordered this beautiful bracelet and long-story short, for religious reasons, my girlfriend couldn't wear it. I didn't know this for a few weeks because my girlfriend was embarrased and di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had such a great experience with Sarah Elsie Jewelry. Their customer service was amazing. They really went out of their way to rush my order for a special occasion, which I truly appreciated. Beau... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautifully cut, clean, white diamonds with tons of fire. You won’t find a better hoop for elegant occasions or everyday. I bought the earrings in both white & yellow gold. Sarah Elise sets the standa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

116 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,7

Alle reviews

(116)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

I wish it went better.....

I am visiting my sister here in Illinois and ordered a ring. I messaged to make sure I would be able to receive it before flying back home to Canada. The lack of response and communication was VERY frustrating and when I finally did get a response, the solution was to just refund me even though I was told to pay for expedited shipping. I want to order more because the other pieces I see and want are so gorgeous, however, I've never had such a bad experience before purchasing jewelry from out of country. I purchased 18K sapphire earrings from Australia with less problems than what I experienced throughout this entire process. I am more than happy to give it another shot and purchase some of the other items I saw but am extremely hesitant.

28 september 2023
Review zonder uitnodiging
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Erica,
We are sorry to hear that you didn't have the best purchase experience with us. We would love to make it up to you next time.
Best,
Sarah

Beoordeeld met 5 van de 5 sterren

Love my new earring charms

Love my new earring charms. The emeralds are gorgeous, the gold work is high quality and substantial. Will definitely buy another set soon.

13 september 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Thank you dear Stefanie. We are so glad that you liked your charms :)

Sarah

Beoordeeld met 5 van de 5 sterren

Appreciate you

Was glad to get an answer. Beautiful jewelry. Bought an additional one earring to make a pair, thanks.

9 september 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Dana,
And we appreciate this beautiful comment :) Thank you!
Sarah

Beoordeeld met 5 van de 5 sterren

The necklace is beautiful!

The necklace is beautiful! The quality is excellent. The price is very reasonable. This is my second purchase. I especially appreciate the fact that I could get the necklace made in the size that I want. Wish I would of found Sarah Elise Jewelry sooner!

11 september 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Laura,
Thank you so much for these kind words :)
Sarah

Beoordeeld met 5 van de 5 sterren

Absolutely adorable little diamond…

Absolutely adorable little diamond ring. Very similar to my grandmother’s wedding band, which I lost. My second purchase and there will be more. Thank you. ❤️

8 september 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Thank you dear Teri,
We are very happy to hear that :)
Sarah

Beoordeeld met 4 van de 5 sterren

beautiful bracelet

beautiful bracelet! i love that the stars are alittle thick and stand out more. Only thing I would change is alittle bit bigger lobster clasp... it is SO tiny; it took numerous attempts to get the bracelet on.

6 september 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Andrea,
Thank you so much for your review and suggestion. We will take it into consideration :)
Sarah

Beoordeeld met 5 van de 5 sterren

Beautifully cut, clean, white diamonds with tons of fire.

Beautifully cut, clean, white diamonds with tons of fire. You won’t find a better hoop for elegant occasions or everyday. I bought the earrings in both white & yellow gold. Sarah Elise sets the standard for beautiful diamond jewelry.

26 augustus 2023
Review zonder uitnodiging
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Chloe,
Enjoy your hoops in the best way possible :) Thank you.
Sarah

Beoordeeld met 5 van de 5 sterren

Very impressed with the level of…

Very impressed with the level of communication throughout the whole process and the quality of the diamond and ring I received. The final product is incredible! ✨

28 augustus 2023
Review zonder uitnodiging
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Jennifer,

Thank you very much :) A business can only thrive if it satisfies its customers.

Sarah

Beoordeeld met 1 van de 5 sterren

Quality too Low and Rude Customer Service.

The quality of the product is far below the price you pay for it. There is no brilliance on the diamonds what soever, the prongs are very watch catchy, and the gold color is very pale. I requested to return the product and I was rudely denied because it is considered a personalized item. I'm not sure how they personalized the item for me as all letters are provided for sale.

4 augustus 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

We understand that you were looking to return the item, and we apologize for any inconvenience this may have caused.

Upon reviewing your order, we want to explain that certain items within our inventory fall under a non-returnable category. This could be due to specific reasons, such as the nature of the product or our return policy guidelines. These details are outlined in our terms and conditions to ensure transparency.

Sarah

Beoordeeld met 1 van de 5 sterren

Ring

One, the company did not say the jewelry would be handmade. And Two, the ring jewelry I got, it’s not worth the price. Very light gold and I don’t see it lasting for years to come to really enjoy. Not what I expected. But I will not return because I do not want the hassle of it all. Just not worth it and won’t buy again.

9 augustus 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Thank you for taking the time to share your feedback with us. We apologize if there was any misunderstanding regarding the handmade aspect of the jewelry. We aim to provide accurate product descriptions and processing time information. We strive to offer products of the highest quality, and I'm sorry if this piece did not meet your expectations.

Sarah

Beoordeeld met 4 van de 5 sterren

very good but tiny problem

it was very straight foward and a good website and shopping experience except for the fact that when i was shopping for earrings i was having trouble finding out if some earrings were sold as a pair or as singles it wasn’t all clear to me in some of the product descriptions

10 augustus 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Erik, thank you for your feedback and suggestion. We have updated our products that should be 'sold in pair's.

Sarah

Beoordeeld met 5 van de 5 sterren

Stunning, plus super service

The diamond solitaire necklace I ordered is stunning. Shines so brilliantly. Subtle elegance. The cherry on top was the excellent communication with the Sarah Elise team. I will be ordering again. Decisions, decisions ;)

28 juli 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Carrie,
Thank you very much. We are so happy that you loved your new necklace :)

Sarah

Beoordeeld met 5 van de 5 sterren

Exactly as described. Very pleased!!

Very happy with purchase. Earrings are as described, looks as pictured or better in person. Contacted customer service same day as I ordered to ask if I could change earring choice. Very helpful and updated order. Love the earrings for my 3rd holes . Beautiful!

26 juli 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Sm,

When you are happy, we are happy :) Thank you very much!

Sarah

Beoordeeld met 5 van de 5 sterren

Simply beautiful, Craftmanship and Service!

I am blown away by the amount of care and beautiful packaging by Sarah Elise. My chain ring came in a really cute box, and the customer service was stellar on shipping. It is stunning to look at and I’m so appreciative of the quality of the gemstone and the gold.

As well as the certificate of authenticity ❤️ thank you guys! Definitely buy from them — you’ll get such beautiful pieces and I’m eager to be a continued customer!

2 augustus 2023
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Antwoord van Sarah Elise Jewelry

Dear Vaish,

Thank you very much! Your review made our day :) You're always welcome to our shop.

Sarah

Beoordeeld met 5 van de 5 sterren

First time customer

I ordered a letter with a diamond and I haven’t taken it off. It looks so elegant and great for everyday wear or evening wear. Also, super easy to stack other necklaces with. Absolutely love!!! Will definitely purchase more items from this company!

21 juli 2023
Logo Sarah Elise Jewelry

Antwoord van Sarah Elise Jewelry

Dear Elizabeth,
We are so happy that you love your new jewelry. Thank you for the beautiful review :)

Sarah

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