SaveMyDevice Reviews 

414
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We used SaveMyDevice to repair a Garmin G80 golf device. The screen had come away from the unit due to a swollen battery. We were given a price before the repair commenced and the repair was completed... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a fast turn around on a repair for failing battery on my Sony WF 1000 XM4 in ear headphones. 5 days after receiving them, the headphones were back in the post to me, good as new. Highly recommen... Toon meer

Beoordeeld met 5 van de 5 sterren

Sony WH1000-XM5 hinge repair for £67, straightforward shipping process. Took about two weeks from sending to receiving the device, which came back looking good as new with Sony branding on the replace... Toon meer

Beoordeeld met 5 van de 5 sterren

My road bike Garmin Edge had a perished on/off switch which obviously would have let water in - Garmin UK do not repair and offered me a reduction off a new model which was going to be nearly £300. L... Toon meer

Bedrijfsgegevens

  1. Elektronica reparatieservice
  2. ook in
  3. Reparatiebedrijf

Geschreven door het bedrijf

SaveMyDevice is an independent electronics repair business based in London, providing a postal repair service throughout the UK. We specialise in repairing Garmin GPS devices and watches, Sony and Bose headphones, Bluetooth speakers and baby monitors. Repairs include battery replacements, charging port repairs, headphone hinge replacements and fault diagnostics. We offer straightforward advice, clear communication and a personal service, helping you get more use from your devices. If we’re unable to repair an item, we’ll explain our findings and arrange its return. We operate by post only. Please book through our website before sending your device, as we do not offer walk-in appointments or drop-offs.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

414 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(414)

168 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My Bose headphones broke but were out…

My Bose headphones broke but were out of warranty after just a year and when I rang Bose asking for a repair they didn’t offer repairs and wanted me to buy a new like for-like pair from them for £300! Save My Device were professional, thorough and prompt with their service. Repaired them for a quarter of the cost. I would highly recommend them.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ring Video doorbell was not charging.

Ring Video doorbell was not charging.
Leo was very helpful on the phone and when he received it found the problem and gave me a full summary.
He removed some small areas of corrosion, gave the inside a good clean, replaced the battery and returned it by Tracked 24, all for £57. Very pleased with the service and price, and would recommend to anyone.
Ken Coney.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish. Communication was clear and consistent, making the whole process quick and easy. I was a bit scared sending my headphones and paying upfront at first, but they made sure everything was handled professionally and reassured me throughout. They even went the extra mile to help me out with the ear pads, which I really appreciated. Overall, a smooth experience I would 100% recommend!

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New life for 4 year old Forerunner watch.

New battery in my Garmin Forerunner 55 watch now back up to 7+ days between charges. Fantastic! Frustrating that only 4 years after purchase the "non-user-replaceable" battery only lasted for little over one day, so well pleased. My device has been saved, so also wallet and landfill! Have not yet been swimming so water resistance untested. Also GPS took a couple of walks before it picked up signal but all fine now.

9 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High level of service

Really impressed with the level of service. Very easy process, my device returned quickly, fully repaired and was even fully charged which I felt went beyond the service asked. Would highly recommend.

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant Service

Brilliant Service! My Skycaddie SX500 was turned round inside 3 days. New charging port fitted and deliver back safely and packaged better than I sent it. Thank you.

12 maart 2026
Beoordeeld met 5 van de 5 sterren

Sony WF-1000 MX4 earbud battery replacement

Had pretty much written off these earbuds when the inbuilt battery life went off a cliff (a known issue).

Came across this service and figured it was worth trying to get them repaired.

Good price, rapid and positive response to an error I made when ordering, and a quick turnaround (a little over a week from posting the earbuds to getting them back).

A welcome alternative to modern bin it culture.

Would use again.

19 maart 2026
Beoordeeld met 5 van de 5 sterren

Superb experience

Fast service, great price and excellent communication. Super, this is how business should be, thank you.

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sometimes it does work out! A business I trust.

The speed and the efficiency was great. It always feels like a bit of a gamble trusting your expensive product to a business you have no experience of but from my experience right from the start where we had an extensive WhatsApp conversation, to sending the earbuds and the speed of the service my mind was put at ease. I've always been an advocate of getting stuff repaired, rather than buying new for environmental reasons and I'm so glad that this business has enabled me to do that.

6 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Searched the internet and found the…

Searched the internet and found the company and really glad I did. Sent my Garmin G30 for repair to charging port and received excellent service. Always kept up to date on process and received back within a week. Highly recommended.

27 februari 2026
Beoordeeld met 5 van de 5 sterren

Update – issue turned out to be on my side

I previously left this review after a resistor swap on my uConsole AIO v2 board, believing the internal USB‑C port had been damaged by the repair because it no longer powered or enumerated devices.

#### 2 stars:
Resistor swap completed but board left in worse state

I commissioned a single 0402 SMD resistor swap on a PCB expansion board(remove 10K0, install 4.3k2).
I supplied the correct replacement resistors from Farnell and provided the manufacturer's technical statement as reference.
Leo confirmed he could do the job.

The board was returned with the work apparently completed. However, upon testing, the relevant port — which was partially functional before I sent
the board - is now completely non-functional. Independent diagnostics (lsusb, dmesg) confirm zero enumeration, no VBUS output, and no response at any USB speed,
including USB 2.0 fallback. The adjacent port on the same board works perfectly.

When I raised this. Leo explained the service covers the soldering task only and not the outcome,
and declined a refund. I understand that positon, but I think it's important for other customers to know that the board came back in a worse stat then it was sent.
####

Since then, after more in‑depth troubleshooting on my side, I’ve confirmed that Leo’s soldering work was correct (the specified 4.3kΩ resistor is in place and measures correctly) and the USB‑C failure was actually caused by a missing software configuration after I reinstalled the OS, not by the hardware repair. Once GPIO 23 was re‑enabled in software, the internal USB‑C port came straight back to life and has been working as expected.

I’m happy to clarify publicly that Leo did the job as requested and did not damage the board. My earlier assumptions were wrong, and I appreciate that he carried out the component replacement exactly to spec.

17 maart 2026
Review zonder uitnodiging
Logo SaveMyDevice

Antwoord van SaveMyDevice

We’re sorry to hear you’re dissatisfied with the outcome.

The service requested was a customer-specified component replacement, involving the removal of a 10kΩ 0402 resistor and installation of a 4.3kΩ resistor, based on a third-party modification reference you provided. The replacement components were also supplied by you.

This service is strictly limited to carrying out the specified soldering work only and does not include diagnostics, fault investigation, or any guarantee that the modification will resolve or improve functionality. The work was completed exactly as instructed.

As no diagnostic assessment or pre-testing was included as part of this service, the prior condition or behaviour of the board cannot be verified. For this reason, we’re unable to confirm the claim that the board was in a different working state before the modification.

Modifications based on third-party guidance can also produce different outcomes depending on board revision or underlying faults, which are outside the scope of this service.

If you would like us to carry out a diagnostic inspection to investigate the issue further, we would be happy to assist.

Beoordeeld met 5 van de 5 sterren

One of my Bose ear buds wouldn’t charge…

One of my Bose ear buds wouldn’t charge and they were only 4 years old. Bose suggestion was to buy some new ones which I found to be completely unacceptable. They’re a premium product for which I expected them to work for a longer period. I contact save my device and the whole procedure was excellent from beginning to end. The cost of repair was very reasonable and saved my a few hundred pounds over purchasing new ones. Thank you.

17 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simple and quick

Easy to use website to order a replacement battery for my Garmin watch.
Posted on Friday and got it back a week Saturday.
Now as good as new.

14 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

SUPER quick service

SUPER quick service, posted Tuesday midday, back in my hands Friday midday, fixed, no fuss, simple comms acknowledgement of receipt of headphones and then message to say they'd been completed and shipped out. Exactly as advertised. REALLY pleased. Thanks very much.

13 maart 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer