Scent Decant Reviews 

I love that they provide a way to wear expensive decadent scents on a budget. And they are quick to make changes if you make a mistake on an order; ie I put the wrong address on my order, and they reshipped to the correct address, no charge, after it already went out. Their customer service email always responds within a day at most and very friendly.

I LOVE getting my fragrances from Scent Decant! I’ve tried a few designer brands from here and with success, have discovered my signature perfume! I have been most happy with their great customer service! The products are in good condition and Scent Decant gets it right every time! I have been telling all my friends and family about this company and I will definitely continue to purchase fragrances from them! I especially like that I save money by trying affordable sample sized perfumes and have the option to buy full size if I choose! I like that it affords me the ability to try multiple different fragrances at a time and their website is easy to navigate! What a smart brand!

I’ve been looking for my favorite discontinued Burberry perfume and a friend recommended Scent Decant. I found and ordered the scent and was surprised how quickly it arrived. I'm thrilled with my purchase and even more happy with the customer service — friendly, responsive, and a pleasure to deal with.

I Mae my first purchase with Scentdecant. When my package arrived, I noticed that the items had leaked out onto the invoice, upon reaching out to the company and advising what had occurred sending pictures. They were quick to respond to my inquiry and concern. I’ve been received a notification that they were replacing my items that were damaged in transit. I appreciate the customer service going above and beyond to replace the items I am still awaiting the new delivery, but I was excited to see that the customer service immediately tried to rectify the issue.

I love the concept of this company. It’s a total game changer. Customer service is very helpful as well. I will definitely be a returning customer!

Extremely helpful customer service, very quick response time and excellent quality items in all of the sizes that we've purchased in the past year! We've easily ordered more than a dozen fragrances! We love this company!!

I ordered a few scents from here for myself and my fiance, our packages sadly went missing and they were quick with not only responses but with sending new product to us. Great customer service and prices as well.

Incredible customer service!! I had a couple samples leak in transit. Customer service was quick to respond and eager to find a solution. Very happy with my samples and with how I’ve been treated. Great customer service is hard to come by, so when I find it, I’m a loyal customer. 10/10 recommend this company and will continue to order from them.

Package arrived late but not to the fault of the company. Two decants were shattered and the bottles smelled of a mix between Amour Amour and BSpears Circus. Took a picture, emailed the company, I had immediate feedback and confirmation of shipment for replacements at no charge. Great company and very satisfied with quality of intact samples

Great customer service. I've ordered many times and have been very satisfied. They corrected a mistake in an order with no problem.

I have Ordered several beautiful Fragrances from Scent Decant and I have been extremely pleased with them. The Shipping is fast and the Customer Service is Amazing. I have only had one issue since Ordering with them. They resolved it immediately, to my satisfaction and very quickly! I will always be a Customer and if you’re looking to try a Scent before paying the full/high price for it, I Highly recommend Scent Decant. You can’t go wrong!

Love the idea of being able to try out scents before investing in even a small bottle of a luxury fragrance. My order shipped and arrived promptly, and when I had an issue with the nozzle on one of the spray bottles their customer service was AMAZING and immediately shipped me a replacement. Would 100% recommend to others.

The scents smell fantastic and the customer service is amazing. I had a small problem with my order and they were so helpful and fixed it immediately! Will definitely be ordering from them again.

I absolutely love scent decant. My order got lost in transit. I thought that I was never going to receive my package. I contacted them and within 3 messages they sent my order all over again

I would suggest getting the insurance on the orders. It was my first time ordering and about half broke in transit. BUT their customer service team was on it and redelivered the broken vials at no charge. Amazing samples, and wonderful customer care!

I absolutely love this company. The perfume is out of this world and such great deals all of the time there's not one specific perfume that you may have on your mind that you won't be able to try!!
It's so good. I canceled Scentbird

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Affordable fragrances are hide to find but thanks to Scent Decant I now have the ability to test any scent I'm interested in without breaking the bank. The ability to get a 1ml sample for >$5 is revolutionary in a market where the cheapest samples in Ulta are $30+. The scents themselves are on point and not one off clones as I have the real bottle and Scent Decants to compare too. All in all very satisfied with my first purchase and have another one in as a write this.

I'm really happy with my experience with Scent Decant. One of my perfume samples arrived half full, but when I told them about it, they sent a new one right away. No questions asked!
I want to give them credit for making things right. I don't blame them for the mistake, and I appreciate their honesty. It's clear they care about their clients.
Their customer service is top-notch. I'll definitely keep buying from them. Highly recommend!

What a great find! The prices were fair and they had a wide selection to choose from. I initially had a problem with two of the samples I ordered so I followed up with customer service. They helped me try to problem-solve and when that didn't work, they promptly shipped out replacements at no extra cost. It was amazing customer service!

I love what I ordered, but am especially pleased with how I was treated. Scent Decant went out of their way to make sure I was a satisfied customer after a postal service mishap. They re-sent my order due to no failure on their part. Excellent customer service!