Scents N Stories Reviews 

48
•
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They're liars, their perfumes don't last for Hours , yet they charge premium, it's the same old 500 rupees perfume in a fancy bottle, too much advertisement and too little result.

Beoordeeld met 5 van de 5 sterren

My love for scentsNStories is Eternal. My most favourite perfumes were Cross My Heart, Near You, Beyond Layers. But when the Iqbal was launched, no other perfume can beat my love for Iqbal, i have a... Toon meer

Beoordeeld met 5 van de 5 sterren

I still can't believe their customer service... My perfume was stolen and I was very bummed about it.. I couldn't even use it properly.. And one day I thought.. Why not I tell them.. I contac... Toon meer

Beoordeeld met 1 van de 5 sterren

Scents n Stories should also invest in customer service rather than just advertising their products. I purchased perfumes worth 30,000 from them - 2 via online orders and 1 by visiting their outlet. A... Toon meer

Bedrijfsgegevens

  1. Parfumerie
  2. ook in
  3. Cosmetica en parfums leverancier
  4. Geuren- en aromaleverancier

Geschreven door het bedrijf

Scents N Stories is Pakistan’s leading fragrance brand, offering premium-quality perfumes at affordable prices. With a wide range of expertly crafted scents and outlets across Pakistan, we’re committed to delivering exceptional fragrance experiences that blend quality, value, and trust.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

48 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 8% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,1

Alle reviews

(48)

32 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

They're liars

They're liars, their perfumes don't last for Hours , yet they charge premium, it's the same old 500 rupees perfume in a fancy bottle, too much advertisement and too little result.

27 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

poor quality perfumes

I have purchased from them multiple times in the past and had generally good experiences. Unfortunately, my last experience was very disappointing. The perfumes I received seemed stale and, after using them, I experienced skin irritation and rashes.

It was particularly disappointing because I had trusted this seller and purchased from them on several occasions before. After this experience, I will not be purchasing from them again.

1 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Customer Service Everrrrrr

I still can't believe their customer service...
My perfume was stolen and I was very bummed about it.. I couldn't even use it properly..
And one day I thought.. Why not I tell them..
I contacted their customer sev4and told them how my perfume got stolen and they were kind and generous enough to send me a new one..
This is really awesome and I really appreciate this brand..
Because of this act of consideration.. I don't see myself going to other perfume brands...
Thanks sooo much CS team and Saad... 😊😻

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I really wanted go buy from them so I…

I really wanted go buy from them so I ordered 5 samples first to try them out, but I didn't like any of them. Packaging and delivery was good.

I recommend you first try the samples before you buy the large bottles.

10 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing purchase

Disappointing purchase. Beyond Layers smells nothing like Baccarat Rouge 540 to my nose. The fragrance is much duller and lacks the signature sweetness and projection that make Baccarat Rouge 540 unique. Not recommended if you're looking for a close clone.
The quality is bad it smells like almost nothing not lasting. I ordered online and the main website does not even let me publish bad review so i am posting my review on Google for others to clearly see that they can not always filter out bad reviews on all platforms.

11 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely Disappointing Experience

I placed and fully paid for my order on 21 May 2026 for delivery in Lahore. Today is 4 June 2026, and my order is still stuck "in process" with no delivery, no proper explanation, and no accountability from Scents N Stories.

What makes this situation even more unacceptable is that after keeping my order pending for nearly two weeks, they suddenly asked me to provide a payment receipt. Nowhere during the ordering or payment process was it stated that customers must separately share payment proof. If this is part of their verification process, it should be clearly communicated before taking customers' money, not weeks later when customers start asking about their delayed orders.

Their own shipping policy states that orders are usually processed within 1–2 business days and delivered within 2–5 business days. My order has exceeded these timelines by a huge margin, yet there has been no proactive communication, no apology, and no effort to resolve the issue.

The customer service experience was equally disappointing. Instead of receiving assistance, I was met with rude and unprofessional behavior from the helpline staff. As a paying customer, I expected answers and support, not attitude.

Taking payment immediately, failing to process an order within the promised timeframe, asking for additional proof after weeks of delay, and then treating customers poorly when they seek updates reflects extremely poor operational management and customer care.

At this point, it feels like the company is more interested in collecting payments than fulfilling orders efficiently. I strongly advise potential customers to think carefully before ordering, especially if they expect timely delivery, transparent communication, or professional customer service.

This experience has completely destroyed my confidence in Scents N Stories.

4 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unprofessional behavior

Unprofessional behavior: My parcel hasn't been delivered yet. It's been 10 days. They mentioned 2–4 working days. Their courier company, TRAX, hadn't received a call since I ordered again, and they said we can't deliver you because your previous parcel is on the pending list, so what?

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Merry me Intense ki quality mt kharab krna pls agy jaker ❤️

Every single purchase I made from this brand has NEVER DISAPPOINTED ME! Not even once. Lasting 10/10, value for money 10/10, fragrances 10/10. I have owned more than 10 fragrances from this brand and I got compliments for every single one of those. I also want to highlight that when I purchased those fragrances, they did not have stalls in malls back then, so there was no way I could try the perfumes before purchasing. I am so glad I found a very reliable perfume brand. Their prices are so reasonable I have bought catch 22 and smash my head, merry me intense and so many others specially for gifting purposes and everyone absolutely loved it! I get compliments every time I wear them. Maze ki bat.. I own several international branded perfumes like bombshell, special limited edition guy wevictoria secret, bath n body works, Jimmy Choo, Dior , jadore Gucci flora Gucci bloom,J. , ARABIAN OUD, Versace and many many many others. Unke fragrance no doubt smell very premium but their lasting is so disappointing. Some of them last 3 4 hours some not even 1 hour.. :/ or itna Bura lgta he itna expensive perfume 1 ghanta b last na kre. Kisi event me Jana Hota Ghar SE laga k nikalte, 1 ghante k raste me fragrance hi ghyb.

I was beyond shocked when I tried their merry me Intense, bachi ki shirt pe lgaya tha or jitni dada bachi Pas SE guzri tab tb khushbu arhi thi, phr Mene 24 hours me kapre b change kra diye, maile kapre 1 week rakhe the usme b khushbu Ari thi 😂 oooorr Uske bad Mene kapre dho diye to dhulne k bad me kpre phela rhi thi TABBB BHI KHUSHU ARHI THI SHIRT ME SE 😬😬😬 Surf excel fko bolo ye dho k dikhayen lol or perfume ki price was little above 2400 hahah I felt so happy and so disappointed at the same time 🫩🤣

I was hesitating to post review because jis chiz k zada ache reviews ho famous hojaye WO ya to mehngi hojati ya uski quality kharab hojati he.. I don't know how long these fragrances will be available in reasonable prices but I'm so glad I did not miss them.

Summarizing my experience: go for their most famous top rated scents. I'm not saying other ones are bad but they rather smell a bit cheaper or maybe just not my taste.

Merry me simple edp
Merry me intense (my star fav perfume - I bought 2 bottles)
Lost light
Kiss my flower

Is list me sabse best merry me intense he. Uski lasting Kuch or hi level ki hai

Mens me abi tk srf catch 22 edp or smash my head esp try Kia he Mene. Kuch new b aye Hain like taiz Iqbal but I haven't tried them so I can't say anything about those.

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The thing is that it has never disappointed…

The thing is that it has never disappointed me at any time at any event and Iqbal and smash my head is recommended 🖤🖤🖤

5 april 2026
Review zonder uitnodiging
Logo Scents N Stories

Antwoord van Scents N Stories

Thank you so much for your kind words! 💖 We truly appreciate your feedback and are always striving to make your experience even more delightful. If there’s anything more you’d love us to add, just let us know, we’ll gladly note it down and serve you with an experience beyond imagination

Beoordeeld met 5 van de 5 sterren

Finally received my one of most fav…

Finally received my one of most fav fragrance Merry me I'm really obsessed with this osam fragrance thank you so much scent and stories for wonderful packging and lovely fragrance Delivery was so fast 🫶🏻❤️

16 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hi everyone

Hi everyone. This is a fake brand with fake perdumes. I have ordered there sample set and iqbal.poor quality and lasted just for 15 min all of them. They dont take reviews at tik tok and return policy is not there as they say you. Fragrance did not have any nites which was described.

1 april 2026
Review zonder uitnodiging
Logo Scents N Stories

Antwoord van Scents N Stories

Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience didn’t match your expectations. We always aim to deliver quality fragrances, and we appreciate you giving us the chance to address your concerns.

To help you further, here is our return and exchange policy:

Our return and exchange policy applies only under the following conditions:
• The purchase was made within the last 15 days
• The bottle must be at least 90% filled
• Testers, waxes, and body mists are not eligible for return or exchange

If your product meets these conditions, please fill out the Return Form below so we can proceed with your request:
https://scentsnstories.pk/pages/returns

Please note: If your product was purchased as part of a bundle, all items included in that bundle must be returned together. Partial returns are not accepted.

Beoordeeld met 5 van de 5 sterren

In time COd and beat fragrances

In time COd. Safe parcels n the best part Premium fragrances in budget.
Love to explore.

15 maart 2026
Review zonder uitnodiging
Logo Scents N Stories

Antwoord van Scents N Stories

Thank you so much for your kind words! 💖 We truly appreciate your feedback and are always striving to make your experience even more delightful. If there’s anything more you’d love us to add, just let us know, we’ll gladly note it down and serve you with an experience beyond imagination

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