Scents N Stories Reviews 

48
•
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They're liars, their perfumes don't last for Hours , yet they charge premium, it's the same old 500 rupees perfume in a fancy bottle, too much advertisement and too little result.

Beoordeeld met 5 van de 5 sterren

My love for scentsNStories is Eternal. My most favourite perfumes were Cross My Heart, Near You, Beyond Layers. But when the Iqbal was launched, no other perfume can beat my love for Iqbal, i have a... Toon meer

Beoordeeld met 5 van de 5 sterren

I still can't believe their customer service... My perfume was stolen and I was very bummed about it.. I couldn't even use it properly.. And one day I thought.. Why not I tell them.. I contac... Toon meer

Beoordeeld met 1 van de 5 sterren

Scents n Stories should also invest in customer service rather than just advertising their products. I purchased perfumes worth 30,000 from them - 2 via online orders and 1 by visiting their outlet. A... Toon meer

Bedrijfsgegevens

  1. Parfumerie
  2. ook in
  3. Cosmetica en parfums leverancier
  4. Geuren- en aromaleverancier

Geschreven door het bedrijf

Scents N Stories is Pakistan’s leading fragrance brand, offering premium-quality perfumes at affordable prices. With a wide range of expertly crafted scents and outlets across Pakistan, we’re committed to delivering exceptional fragrance experiences that blend quality, value, and trust.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

48 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 8% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,1

Alle reviews

(48)

32 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Very bad customer service on both…

Very bad customer service on both WhatsApp and the website. They only waste your time. I would never recommend them to anyone. They send one tracking number but never provide proper updates. Please do not place orders through their website or WhatsApp.

8 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had a really bad experience with…

I had a really bad experience with Scent and Stories. I placed an order 9 days ago and have been messaging them daily. Every time they say the order has been delivered and that it will arrive in the next 1–2 days, but nothing has arrived yet. Sometimes they don’t even reply to messages, which shows very poor customer service.
I have already purchased 6 Hisar perfumes from them before and recently ordered 2 more. Previously I bought them physically from the store, but the last time I ordered online I faced the same issue, and now it is happening again.
Their service is very disappointing. I would not recommend ordering through their WhatsApp or website because the service is extremely poor. If you want to purchase from them, it is better to buy directly from their physical shop.
Due to this bad experience, I will not order from them again

8 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Refund policy just Video tak ha i think…

Refund policy just Video tak ha i think apki, many kal ak Perfume buy kya, Bahawalpur outlet say, box open krny per, bottle ka cap sae say band nae hota ha, even ka, spray button bhe khrab tha, ma again outlet per geya, kh yh change krty, to whaa muja bataya geya kh hamari, refund policy nae ha, ham ise ko sae kr dayty hyn, jab kh many khaa muja, koe or fragrance day dyn, but they just said sorry,
and your Helpline number: 021-36493098, just ringing ka leya rkhaa hoa ha,

2 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered 2 perfumes recently

I ordered 2 perfumes recently, SNS team made contact for validation as I mistakenly ordered double. After clarification I received same. Packed with care and love. Perfumes quality is just fine. Thank you

30 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My love for scentsNStories is Eternal.

My love for scentsNStories is Eternal.
My most favourite perfumes were Cross My Heart, Near You, Beyond Layers. But when the Iqbal was launched, no other perfume can beat my love for Iqbal, i have an emotional attachment with Iqbal. I purchase iqbal every single month.
I was impressed with thier customer services, Return policy and every thing is just getting better day by day.

7 december 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Overall this brand is good

Overall this brand is good. I genuinely liked there fragrances a lot. They are budget friendly. I am a regular buyer and also gifted to my friends and family. And i also guide and promote this brand. There is a problems i have observe one is there delivery/courier company, sometimes the bottles damage during delivery and the second is WhatsApp order booking. The customer service reply very slow. Sometimes it takes a day to respond.

5 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pathetic quality

I've tried their 6 to 7 perfumes, the lasting is pathetic and the scent is very low quality and gives you headaches.

5 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought a lot of perfumes from Scent…

I bought a lot of perfumes from Scent and Stories (like Catch 22, Smash My Head, Marry Me, Legend, etc.). In the beginning, the fragrance used to last at least 5 to 6 hours, but unfortunately, the quality has dropped significantly. Now it barely lasts for 1 hour at most. I'm very disappointed.

14 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scent and Stories

Bought the overall hyped fragrance from Scent and Stories “Tipping point” Believe me it has no lasting at all. it might last for 1 hours that’s the maxed I have experienced.

Ps: using it indoor in the office environment.

9 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very bad service delivery

"Very poor service! I ordered an item, and it's been a whole week, but I still haven't received it. There's no benefit in purchasing online from them—they just make people suffer!"

23 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I’m really disappointed with the…

I’m really disappointed with the service.I ordered a gift box from this online store, thinking it was for men, but the product description didn’t mention that it was specifically for women. When I received the box, it was meant for women. I tried to exchange it, but customer service wasn’t helpful at all. There should have been an option for exchanges in such cases.

18 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Brutally Honest Feedback

Someone recently gifted me Cross My Heart, and while it’s extremely cheap, I wouldn’t recommend it unless you’re in a situation where even this small amount is your only option. Here’s why:

Scent Longevity: The fragrance disappears within an hour or two, which makes it feel almost pointless to wear.
Projection: The scent is so faint that even those standing close to you won’t notice it.
Flat Profile: The fragrance lacks any depth or complexity, coming across as overly simplistic and uninspired.
Packaging: The bottle is flimsy, the cap doesn’t fit securely, and the sprayer often malfunctions.
Suggestions for Improvement:
Even on a budget, increasing the fragrance oil concentration could improve performance.
Adding some complexity to the scent could make it feel less generic and more enjoyable.
Basic yet reliable packaging would make the product feel less throwaway.
This perfume is only suitable for someone with an extremely tight budget. For anyone else, it’s worth saving up for something that lasts longer and offers a more fulfilling experience. Rating: ★☆☆☆☆

12 januari 2025
Review zonder uitnodiging

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