Quick and no hassle experience, I get a tank of heating oil now and again, just time it right for prices due to market volatility. Never any hassle, payment options too. Been using for almost 10 year... Toon meer
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Lees wat reviewers zeggen
You were able to match other companies with price. Especially now when every day necessities are so expensive. The young woman who took my order was helpful and placed order immediately. Notificat... Toon meer
Driver did'nt leave a Print out receipt of delivery even with my wife asking for one and just came across as being rather Rude so i then had to phone up to ask for it i've never had that problem with... Toon meer
Always helpfull when talking to them n drivers very polite never make a mess. Would recommend them to anybody that needs oil.
Bedrijfsgegevens
Geschreven door het bedrijf
We’re proud to have been providing fuel, lubricants and so much more to Scottish homes, farms and businesses since 2001 and we’re one of the largest oil distributors in Scotland. Our customer service teams and delivery depots are dotted the length and breadth of Scotland. So you can be assured of a reliable local service all year round. From the Highlands to the Lowlands you can trust us to deliver your fuel when you need it most.
Contactgegevens
Head Office - 1st Floor, Allday House, Warrington Road , WA3 6GR, Birchwood, Verenigd Koninkrijk
- 0345 300 8844
- myhome@scottishfuels.co.uk
- scottishfuels.co.uk
4,6
Uitstekend
6K reviews
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First class service
First class service, were you want it, when you want it, friendly service always helpfull, thankyou.
21 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
no problem with ordering and delivery
7 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Super service given by super staff.
Super service given by super staff.
Many thanks,
Joe MacLeod.
20 maart 2026
Antwoord van Scottish Fuels
Thank you for your wonderful feedback. We are delighted to hear that you are happy with the service you received and truly apprecaite you taking the time to share your experience.
Kind Regards
Certas Energy.
Swift delivery
Helpful telephone receptionist, Peggy Ann.
Price was quoted & swift delivery the following day.
Thank you
5 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Fuel order to delivery
From ordering to delivery. Great delivery service, the delivery man was very respectful to my property.
Hopefully the price will drop when I get my next order!!!
6 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
You kept to your promised price
You kept to your promised price, even when the 'war' started. 👌
And the drivers are always brilliant 👏
6 maart 2026
Antwoord van Scottish Fuels
Thank you for your wonderful feedback. We are delighted to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
You refused to give price when we made…
You refused to give price when we made order despite request, against your own policy . A subsequent call asking for price was declined and you gave a date when we would notified of price which you did not meet. Your charges were profiteering as the oil you provided us with was purchased when prices were a lot lower. The time you took for delivery was far longer than all previous orders and your own delivery driver said he was no busier than normal. We will not be be using you again
20 maart 2026
Antwoord van Scottish Fuels
Good morning – We’re very sorry to hear about your recent experience. We’d like to investigate this further, and i have tried to contact you by phone. I will send you and mail as well so do not hesitate to get back in touch so that we can address your concerns. Kind regards, Certas Energy
Waited too long for delivery as…
Waited too long for delivery as original date was cancelled .
45 mins waiting in phone to check whether or not my delivery would come .
20 maart 2026
Antwoord van Scottish Fuels
Good Afternoon Susan, thank you for taking the time to leave your review. So sorry to hear this, please accept our sincere apologies for the delay you have experienced on your pervious delivery. I can assure you I have passed your feedback over to the relevant department. Kind Regards Certas Energy
Always polite on phone.
Always polite on phone.
Delivery very prompt, within 2 days of order. Drivers friendly.
19 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Good experience
Good experience. Customer care at the ordering was 5 star and driver was friendly and didnt mess about.
Will order from again in future
19 maart 2026
Antwoord van Scottish Fuels
Thank you for your wonderful feedback. We are delighted to hear that you are pleased with the service you received and truly appreciate you taking the time to share your experience.
Kind Regards
Certas Energy.
Efficient ordering delivery next day
5 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
A trouble free experience
As usual the overall performance of this company was superb.
The staff in the central office are very friendly and helpful so no problems in ordering oil and arranging deliveries
The delivery driver completes the delivery very quickly, and has now become a friend, I enjoy the visit.
4 maart 2026
Antwoord van Scottish Fuels
We're glad you enjoyed your experience. It's great to hear that our central office staff are friendly and helpful, and that deliveries are completed quickly. We appreciate you taking the time to leave us this positive feedback.
Kind Regards
Certas Energy.
Antwoord van Scottish Fuels
Thank you for your positive feedback. We really appreciate it.
Kind Regards
Certas Energy.
Excellent company to deal with
Excellent company to deal with - great service every time
5 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
I messaged regarding trouble using the…
I messaged regarding trouble using the on line service for checking accounts and ordering . This was weeks ago and I followed up with a phone call , still no reply or help which is disappointing
4 maart 2026
Antwoord van Scottish Fuels
Good Afternoon Mr Marsh - Thank you for your feedback. So sorry to hear this, please accept our sincere apologies. I can assure you I have passed your feedback over to the digital team. Kind Regards Certas Energy
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Always helpful if needing fuel…
Always helpful if needing fuel urgently. And never have any problems at all with there service.
Thank you
4 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
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