Seconique Reviews 

I purchased two chests of drawers through an online marketplace, but made a mistake while assembling one of the drawers. I needed some replacement parts to make a new drawer. There was a label on the product stating that Seconique was the manufacturer, so I found its website and obtained an email address for the customer services department. I sent an email, more in hope than expectation, asking if it was possible to send me the replacement drawer parts and how much this would cost. I received a reply the same day saying that Seconique would send me the replacements free of charge because the parts were relatively small. A parcel weighing a couple of kilograms arrived six days later containing what I needed. The postage alone must have cost Seconique several pounds. It was one of the best examples of customer service I’ve ever encountered. I was expecting to have to pay for the replacement parts and postage, and would have happily done so.

received faulty bed couldn't assemble due to manufacture fault. impossible to get customer service to resolve and constantly ignored. have to raise credit card dispute just to get refunded. awful company do not use!

To begin with, part missing contacted supplier no response, disgusting behaviour, secondly to sell something described as a large wardrobe and to be less than the depth of a clothes hanger is beyond ridiculous, very bad company, purchased through Amazon so I suppose it speaks for itself.