SEH BAC Reviews 

Very helpful at the showroom. Prompt survey and installation within 4 weeks of survey being carried out

Great experience from your team, no pressure, made us feel valued.
Great price, great windows and door products.
Ged was fantastic and so was Colin

We visited the Colchester showroom, and were introduced to the sales director (Adrian) who talked us through some options. That very same day their sales rep Elliot Miller visited our property and measured up and gave great advice on our options. He was with us for as much time as we needed, and was very informative and engaging. We even chatted about his pokemon collection with my 11 year old.

It was a great customer service and we were very pleased to go ahead with our order - confirmed today!

Thank you Elliot and Adrian for the great customer experience.

We have been a customer of company for very many years and on two occasions we have required their services on an urgent basis. This was of course recently supplied and issues fixed on a very quick basis.
It is important for major companies to ensure that after sales service is in place and this is without doubt the best that I have ever experienced.
After Sales Service and maintenance is only as good as the administrative personnel at HO and as my last problem was linked to security, the repair was dealt with great speed and efficiency. This was done by Siobhan and Jason and my thanks to them

The crew displayed a high level of professionalism and friendliness. Throughout the construction, they ensured the site remained neat and orderly. The project was conducted efficiently and completed on schedule. I was extremely satisfied with the completed conservatory.

I love the look, and design of the door. The fitter Gavin T, was meticulous on checking measurements, the alignment of the door, and adjustment of the locks. He was patient, and made sure that I could open and close the door with ease, before he left our premises. Unfortunately, when I tried to unlock the door after he left, I could not get it open. I rang the SEH/BAC office, and Gavin T returned immediately, gave me advice, made more adjustments and checked my actions to ensure I was able to use the key comfortably. The reason I had problems was because I have arthritis in my hands, so check with the sales rep, when you order, to ensure you do not have the same initial problems I had. All rubbish was removed, thankyou for leaving the area neat and tidy. Thankyou for making an excellent job with the door, Gavin T

From showroom to finish we were very impressed with the organisation of the conservatory project. We were given a schedule of works which pretty much stuck to plan this enabled us to get on with our lives with minimal disruption. All of the contractors were polite and respectful of the house and surroundings. We are loving our new space. Thank you.

From show room to paying everyone was excellent, service was excellent in show room made very welcome, fitters were excellent professional, and the staff dealing with order and paying excellent as well, I will come back to SEH BAC , THANK YOU ALL

There is nothing I can fault about my window and door installation.I was unable to be there so did not meet the 2 gentleman but when I came home I was very pleased with the results.They were very tidy , there was no mess got me to clear up .The windows and doors look great

Our window lock failed 2years 10 months after installation, they now want us to pay just over £96 to replace it. Disgusting. We have had quite a few problems with this company so I could not in all conscience recommend them.

First time we have engaged with this provider and we found everyone really friendly and helpful answering the questions we asked, and ones we didn’t. Professional and efficient.

All went well from design to construction, the quality of the product is superb.

MARC AND NIGEL DID A GREAT JOB PUTTING IN OUR NEW PATIO DOOR VERY HELPFULL FROM START TO FINISH GREAT PRODUCT AND PRICE THANKS AGAIN

The team was most professional and friendly.
They made an effort to keep the area clean and tidy while the building work was going on.
The project was efficiently managed and ran to time.
I was very pleased with the conservatory, when finished.

Great service from start to finish . All options explained well & installation was really good , went through door details thoroughly & tidied up completely

Thanks good experience

We had a great experience with this company. From our initial visit to our local showroom, then taking care of the planning application (conservation area), to the installation of the windows, the service was great. Our installers Marc and Nigel did a fantastic job, very neat and tidy. The conservation grade windows look really authentic and definitely compliment our house. Well done to the whole team!

This is the third time we have used SEHBAC - and every time, it has been a smooth, efficient and friendly service. They do what they say they will do - on time and with a smile! The fitter that we had was friendly, neat and tidy and helpful. The installation of both our new front door and a cat flap are very neat and tidy jobs and the quality of the finished product is excellent. Thoroughly recommended.

The process has been so pleasant. The showroom in chelmsford is amazing. There is so much choice of products to choose from and you can see what you are getting. Mark has been brilliant to deal with. Very knowledgeable and professional to work with.

Great staff, our confidence to be able to leave it in your experienced hands was justified, really happy with the speed, cleanliness and result. Happy customers.