Terrible. I ordered a CPAP with 3,000 hours, but they sent me one with 5,000 hours without refunding the price difference. The device is in TERRIBLE condition, ready to be thrown away. I asked for a r... Toon meer
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Lees wat reviewers zeggen
Didn't get the order right but did do all they could to rectify problem. Received order promptly and everything in good working order. There is a need for better advice on what is required for particu... Toon meer
Ordered reconditioned oxygen concentrator. Good price. Great customer service, even AI worked! Fast delivery via Fed Ex. Really well packaged. Highly recommend. Only downside I would say is no warrant... Toon meer
Bedrijf heeft geantwoord
Ordered a product but accidentally put the wrong address. Delivery was urgent, but Royal Mail returned the parcel, causing a big delay (10+ days). Called for help and the team was amazing. Th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SelfiMed UK (company number: 14306139) specialises in the sale and distribution of both new and pre-owned medical equipment. Our inventory is directly sourced from prominent medical institutions within the UK, ensuring the utmost standard and quality. Through this approach, we extend our services to global hospitals, particularly those facing financial constraints that impede them from acquiring new equipment at inflated costs. Additionally, for disabled or critically ill patients requiring top-quality medical equipment within a limited budget, SelfiMed UK is dedicated to meeting their needs and expectations, ensuring access to essential tools for better healthcare.
Contactgegevens
Unit 10, Twenty4 Secured Storage, LS12 4HP, Leeds, Verenigd Koninkrijk
- +443301332808
- info@selfimed.com
- selfimed.com
4,1
Goed
221 reviews
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van SelfiMed UK
Thank you very much.
Very helpful and professional.
Very helpful and professional.
Responded with patience, to my many questions.
Highly recommended company.
2 oktober 2023
Antwoord van SelfiMed UK
It is our duty to treat you with respect. You are the fuel needed for our business to move forward. Thank you
cpap
Hello ,thank you for the prompt delivery of the machine, unfortunately it would not perform immediately. to get it to function I had to do a factory reset which meant I had to research a manual on the Internet to find out how to do this as I was not aware initially as to why it wouldn't work. It is now functioning correctly and I'm pleased with it, also it was rather grubby looks like it was just sent out as it came in regards Robert
7 oktober 2023
Antwoord van SelfiMed UK
You have thought us something. Appreciated
Minor problem with order
Minor problem with order, quickly fixed and replacement arrived in a few days.
28 september 2023
Antwoord van SelfiMed UK
Thank you Richard. We always do our best to solve issues with our customers, no matter how much it costs us.
Antwoord van SelfiMed UK
Appreciated you positive feedback. It means a lot to us
Excellent item working perfect 👍
26 september 2023
Antwoord van SelfiMed UK
Glad that you are happy. Thank you
Excellent Customer Service
Excellent, Reliable, Trustworthy, Honest, Attentive, Ethical and Professional Business. Thank you.
4 augustus 2023
Antwoord van SelfiMed UK
Thank you John. It means a lot to our growing process
Devivce don't work
27 augustus 2023
Antwoord van SelfiMed UK
Hi Petri,
If you receive an item not working or not as described, please always contact us to change it or refund you.
You have a right to an item as we described. Please contact us as soon as you can.
Antwoord van SelfiMed UK
Hi Frank, thank you for amending the review. We are always here to help if any issue.
Producto no enviado
Mi pedido no se envió... Perdi el tiempo y comisiones de los pagos.
15 augustus 2023
Antwoord van SelfiMed UK
Estimado comprador, su pedido no fue enviado porque se descubrió que el artículo no funcionaba según lo previsto antes de enviárselo. Le reembolsamos su dinero en su totalidad y, normalmente, no hay que pagar ninguna comisión en caso de reembolso. Lamentamos que no haya recibido el artículo, pero nos complace no haberle enviado un artículo dañado.
Prompt delivery and the product is as…
Prompt delivery and the product is as described.Would recommend.
7 augustus 2023
Antwoord van SelfiMed UK
Thank you very much.
The item had a piece missing
The item had a piece missing, replied promptly to my email and sent out the missing piece.
30 juli 2023
Antwoord van SelfiMed UK
I found it just on my table. It fell when packaging. Sorry for that.
High carriage costs
Item was ok but could have used alternative logistics to reduce carriage costs
3 augustus 2023
Antwoord van SelfiMed UK
Hi Vincent,
Thank you for the feedback. We accept every comment to help us improve our service. However, when purchasing the item, you had option of selecting “self collection” and pay no shipping fee. This could help you book own courier. ButjYour feedback is very important to us as it is helping us look for an alternative solution for Northern Ireland.
Arrived with plug and other items.
1 augustus 2023
Antwoord van SelfiMed UK
Thank you for your positive feedback.
Antwoord van SelfiMed UK
You are a great buyer. Thanks for the support
I am delighted with my purchase and how…
I am delighted with my purchase and how they went above and beyond for myself as o am unable to do most things myself
..they sho so.much care for there customers and I am delighted I can give them this rating
21 juli 2023
Review zonder uitnodiging
Antwoord van SelfiMed UK
Thank you very much. We will always do whatever it takes to make our buyers happy.
Antwoord van SelfiMed UK
Thank you Susan. Appreciated!
Selfimed were very responsive and very…
Selfimed were very responsive and very helpful, even with the return and refund I asked for when I now longer needed the equipment I ordered.
29 juni 2023
Antwoord van SelfiMed UK
We will always be there for you no matter what. Thank you
Antwoord van SelfiMed UK
Thank you for trusting us.
Highly recommended to deal with.
Item as described, fast shipping, smooth transaction. Thanks. Highly recommended to deal with.
23 juni 2023
Antwoord van SelfiMed UK
We are improving our service everyday thanks to your unconditional support.
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