Sensibo Reviews 

We have Sensibo air pro. Purchased 4 air pro to control temperature and humidity. All 4 were on a set schedule since we are not there. I received a very high electric bill and purchased a Sense energy monitor.
After installing the Sense device I could see spikes of high electric use. I tracked this to my AC units. Sensibo was starting the units outside of the schedule and they didn’t shut off.
I opened a case with Sensibo who just ask aimless questions never having an idea what to do.
Last word works great if you only have one Sensibo device.

I’ve had 3 of these for 2-3 years and use it most days, however, they only work about 50% of the time.

Bought Sensibo Sky, believing everything in their marketing. Tried connecting to Truma Aventa air-con but it didn’t work. Truma is one of the market leaders in Europe.
After weeks of emails, finally got it working but it was clear, they do not liaise with manufacturers to obtain the correct IR profiles to allow it to work out if the box.
I recently had to change my air-con to a Dometic FJX7 and once again, no IR profile would work. After weeks of emails telling me to try again, I gave up.
They are not fit for purpose and they expect end-users to be a part of the development team.

Absolutely awful and I do not recommend their products. I post d on Facebook and my comment was removed; says it all!

This company is a bit of a mess. Horrible customer service that is email based and provides inaccurate information. Customer clearly is not their focus.

Jeg tror, at Sensibo er i problemer, for levering af filtre er yderst langsommelig og abonnementer er opsagt. For tiden venter jeg på tredie uge på, at bestilte filtre bliver afsendt fra Kina og da jeg rykkede, fik jeg besked om, at de havde lagerproblemer.
Jeg ville være forsigtig med at investere i deres - i øvrigt gode - produkter.

Tilføjelse den 22.06.
Da leveringstiden for filtrene blev for lang, bad jeg om tilbagebetaling af indbetalte beløb
Det skete inden for 24 timer uden problemer, så firmaet lader til at være troværdigt.

I’ve had two units working fine until we changed our router. Our router is from EE as before it connects to our security system and all other. We did have issues with Sensibo connecting to our new wifi but Sensibo customer service were great and didn’t give up until we had sorted the issues

Nem installation. Tænd/sluk og temperatur virker fint. Den skal dog sidde tæt på a/c. Max 4 meter i mit sommerhus.

I bought a Sensibo Air and room monitor bundle as an upgrade to a Sky model that I have had for several years. The new device has never worked properly, dropping the Wifi connection which is very difficult to establish in the first place. Reaching out to their support only results in long emails of lists of things to try, which are cut and pasted from the support website. None of the suggested fixes work. Very frustrating company to deal with despite their supposedly good reputation. I'll never buy another Sensibo product again.

Never received the item, 2 delays and 2 returns (without receiving the item) extremely disappointed.
Received refund thru PayPal.

I have no idea what they do or sell. I just know I get criminal SPAM from them on a daily basis.

If the company were to go belly up tomorrow, I would cheer.

Some features require subscription (?!). Deceitful, misleading advertising/marketing (constant all-year "limited sales" (Amazon Prime Day Sale, Amazon Prime Day Extended Sale, Summer Freeze Sale, Summer Sale...), basic features advertised as special with buzzwords, no mention of subscriptions). Climate React sometimes turns some ACs on but not off. Developer blamed a ~1-cm-thick painting and sunlight (?!) and instructed me to remove the painting and block sunlight to fix it (!). Otherwise good. Good products and support. Useful offline e-mail notifications.

I will never ever purchase anything from this company again. Pure marketing gimmick to get you to make a 1year subscription. Without you realising that you are automatically subscribed for life with their automatic subscription renewal. Product was sent to my old address twice without me realising it. I apparently still have to pay for the products that i have not received.
They have offered a 50% discount on something i did not receive. what a joke

Purchased a Sensibo Pure Air Freshener and well I certainly fell for the company's endless marketing.

The website is just plastered with social media-based reviews, and endless claims about the product being the product you need to alleviate symptoms, improve sleep and fight sickness. Claims which have not been independently verified, unlike other well-known and more established air purifier brands.

The photoshopping skills of the company website are on par with those that would find on your average eBay or Amazon listing run by a Chinese company.

I bought my Sensibo Pure Air Purifier on sale and at the time it looked like a good deal, well guess what the product is still on sale even two months after I purchased mine. They went from saying Amazon Prime Day sale to Amazon Prime Day Extended Sale, to Summer Freeze Sale, to currently just a Summer Sale. This is very comical stuff.

The ordering process from the company is just great, not only do they forget to mention where the product is being dispatched from. It's from China if it wasn't obvious and this will cost you a minimum of £13 in shipping for a 7-day service, of which the provided tracking is very minimal.

When I did eventually get my air purifier the first impressions were not great. The build quality was so flimsy to the point you could see the obvious seamline where the plastic casing was joined together.

The companion app they constantly mentioned on their website is practically just a glorified wireless switch and everything else is behind a paywall. The scheduling feature is so confusing in that you have to schedule separate on and off times. Why do I have to input an entry for when to turn on the device and then another entry to turn it off???

The monitoring facility is pointless as well if you're not a paid customer and the way the information is displayed is a very basic line graph, which for the majority of homes will never change and the sensor they keep mentioning will just tell you what your PM 2.5 level is. That's it, nothing else beyond that.

But hey what about the company's revolutionary Pure Boost technology? Hmmm well, all it does is spin the fan faster, oh marketing buzz words isn't it a great thing?

This device has only two fan speeds, low and high and sure the low-speed mode is quiet and perfectly acceptable to keep running when you're trying to sleep, but the high speed is definitely going to wake up everyone in the house.

Maybe the product will fulfil some of its claims, but this may be harder for the average consumer to really measure. For anyone who wants to use the app, I'd recommend you save giving your personal details to someone else. The physical device gives you the same and more facilities than the app.

Overall the Sensibo Pure is a useless cheap piece of plastic e-waste and not something I recommend. When it comes to products designed around health, you're best going to more established and trusted brands.

Man køber et produkt til styring af en varme pumpe fra en app, men opdager at 75% af funktionerne kræver et abonnement og 90% af appens interface er reklamer for deres abonnement. Grund funktionen er, at man kan slukke og tænde samt skrue op og ned.

Sensibo sky oerhört dåligt. Efter 5-6 mail med supporten (endast på engelska) tröttnade jag på deras oförmåga att avhjälpa felen (många olika).
Tex kan luft/luft-pumpen inte ställas ned till under 16 grader.
Dessutom blir 16 grader eller högre inställd temperatur max temperatur, i mitt fall 28 grader (Panasonic värmepump).
Dvs oavsett inställning går värmepumpen på max...
Enda funktionen som i praktiken fungerar är on/off.
Appen och/eller produkten är billig men inte värd att köpa.

Den virker fint nok. Men kan indstille og følge temperatur af varmepumpen on the go. Fint. Men de lover en masse ekstra funktionalitet som man IKKE få, medmindre men tager et ikke helt billigt abonnement. Og det skjuler de i deres marketing

Smart men mangler power og wi-fi alarm, når den f.eks. benyttes i et sommerhus. Der har modellerne med GSM en klar fordel. De kan fortsat overvåge temperaturen og rapportere på den, selvom både strøm og wi-fi mangler (batteri backup). Fin APP til at styre enheden.

Absolutely a waist of time and money. I connected my two aircon units with great difficulty then try to share the units with my wife and lost my connection. Very, very difficult to pair these, there just air con units, not the Bank of England.

Købte Sensibo som erstatning til Climatech gsm modul. Opsætning lidt besværlig, enkelte spørgsmål uklare/ dårligt oversat gjorde at jeg måtte geninstallere app, for at opnå korrekt fobindelse til wifi.

Efter installation umiddelbart positiv oplevelse med registrering af varmepumpe produkt. (Et enkelt tryk på on/off gav signal til produkt type registrering)

App logisk og læsbar. Super hurtig respons på indstillinger.

Giver Update når jeg har testet produkters stabilitet, som er egentlig grund for mit skift til dette produkt.

nice device when it works. but when the device does not work, as in my case, you have to spend a lot of time on customer service, because they will spend half year to sending you things to try and not enough then they repeat that you have to try the same. my problem is that the device does not communicate with my A / C and customer service still thinks they can handle it. This Company get 1 star for this miserable handling