Communication with this company is abysmal, support is weak and alerts are far and few. The servers are not really where they say they are. Their set up requires constant monitoring, no "set it and fo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Disconnected my account without warning, no alert, no email warning, no low balance communication. Good thing my data was backed up on a different server at another hosting platform. Will not be repea... Toon meer
Bedrijf heeft geantwoord
I've been using Serverspace's vStack platform for a few months now and I can't fault it enough. Latency is low, fast reboots and I've had zero downtime. If you want a quick setup time, SUPER easy to m... Toon meer
Bedrijf heeft geantwoord
We use Serverspace for hosting Windows VPS's for our clients. The control panel interface is extremely easy to use, the setup is always very fast, and the reliability and uptime of the servers have be... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Serverspace is an international cloud provider, offering automated virtual infrastructure deployment. Linux or Windows-based services are available from any location on the globe in less than 1 minute. Use this special promo code to double your first payment: 100TPSS.
Contactgegevens
Herikerbergweg 292, 1101, Amsterdam, Nederland
- +31 20 262-58-98
- marketing@serverspace.io
- serverspace.io
4,0
Goed
135 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Disconnected my account without…
Disconnected my account without warning, no alert, no email warning, no low balance communication. Good thing my data was backed up on a different server at another hosting platform. Will not be repeating with this company, every reboot the server reverted to the area and timezone where it was "really located" (not in the USA). Better communication and the ability to restore after non payment instead of full delete, which ensures no return - not a good thing for ServerSpace as I would have restored and continued after already using them for over 5years so far.
13 februari 2026
Review zonder uitnodiging
Antwoord van Serverspace
Hello!
We are sincerely sorry that this situation affected your experience with Serverspace.
We would like to clarify that before any data is deleted, the system automatically sends several notifications: reminders to top up the balance, as well as separate emails warning that if no payment is received, the data will be deleted after 14 days. At the same time, we understand that in your case this communication was not sufficient, and we are sorry that you did not receive the level of communication you expected.
As for the server location, all Serverspace servers are deployed strictly in the selected region. Rebooting a server does not change its physical location or IP address, as both are assigned when the instance is created. That is why we would like to look into what exactly you observed.
We would appreciate it if you could contact us at csm@serverspace.team or share the email address associated with your account so we can investigate this situation in detail.
Communication with this company is…
Communication with this company is abysmal, support is weak and alerts are far and few. The servers are not really where they say they are. Their set up requires constant monitoring, no "set it and forget it". Depending on your needs and use case, this might be OK for you. My demands for security and transparency from ServerSpace were not met. YMMV
30 januari 2026
Review zonder uitnodiging
Antwoord van Serverspace
Thanks for the honest feedback - we’re sorry your experience with Serverspace was like this. What you describe is not the level of service we consider acceptable.
Your resources are hosted in the region/data center you selected. However, IP-based location shown by third-party services can differ from reality - some IP geolocation database providers update their records with delays. We regularly share up-to-date information about our networks with them, but we can’t guarantee how quickly they apply updates on their side. We apologize for the confusion and inconvenience.
We’d like to review this properly. Сheck the support case history, the quality of communication, alert/notification settings, and what happened end-to-end. Please email us at csm@serverspace.team
- ideally include the email address registered on your account and the ticket ID(s) where the communication issues occurred. We’ll involve the responsible team and get back to you with a specific, fact-based review.
Good Performance
18 november 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hello there! Thank you for your feedback and for choosing our services!
Horrible experience
Horrible experience. Aside the other issues i had with them, they recently had my server suspended because of a fake abuse case and their support is very very slow. So be careful: they will take your server down because of any received complaint (true or not). Not recommended.
26 oktober 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hi there! We’re very sorry that your experience with us left you disappointed. We understand how stressful it can be to face a service suspension, and we never want our users to feel unsupported.
To clarify the situation: your server was temporarily suspended because we received an official abuse report that required immediate action according to industry security standards. Hosting providers are obligated to respond to such alerts promptly to protect network integrity and prevent potential harm.
Regarding support speed, we’re continuously improving our processes to make reviews and communication faster and clearer for our users. Feedback like yours helps us strengthen those efforts.
Thank you for taking the time to share your experience. We truly hope we can regain your trust moving forward.
good service
27 september 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hello, Bechir! Thank you for your feedback.
This hosting is reliable
This hosting is reliable, taking good cared for both customer as well as platform it self. IP addresses and URLs are with good reputations, that shows team is caring whole scenario to make customer business successful instead of just providing mid tier service.
10 september 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hi there! Thank you for being with us - we appreciate you. Here's to many more years together!
The servers are fast
The servers are fast , reliable and everything is transparent. There are no hidden costs. the best so far
17 september 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hey, Scott! Nice to hear your feedback. Thank you for using our services!
The best vps service
I have been using serverspace services for a few years and i can say that is the best vps server as good as the price that they have.
I have to say that is too handy and it has a very good customer service.
14 september 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hello, Jose! Thank you for trusting us and using our services. We're glad to have you working with us :)
Everything okay
Fast, reliable, and hasslefree. Serverspace.io delivers exactly what I need. The price-performance ratio is also okay.
12 september 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hey there, Rechtsanwalt! It's awesome to hear such positive feedback. Thank you for being with us!
this is the best services for cloud
14 augustus 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hi, Mazen. Thank you for your high rating!
Отзыв
Хостимся тут уже месяц, очень удобный ui, приемлимые цены, пока даунтаймов не было все классно
1 augustus 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hello, Raiymbek! It's great to hear that you like our services. Thank you for being with us!
Antwoord van Serverspace
Hi, Othman! Thank you for your feedback.
the experience is great
26 april 2025
Review zonder uitnodiging
Antwoord van Serverspace
We're glad to hear that! Thank you for being with us.
My overall experience is really good
My overall experience is really good.
I currently have 7 running VPS with Serverspace
Powerful server, never any crash.
18 mei 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hello, Marty! Thank you for using our services!
muy buen servicio de datacenter
1 maart 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hi, Cortes! Great to hear that you like our services. Thank you for your feedback!
Very stable provider
I've been using Serverspace as a cheap alternative to host my K8S cluster. I'm also using one of their VPS machines as my development host. I'm very happy with stability they provide.
26 maart 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hey, Dmitry! It's great to hear that you're happy with our services. Here's to working together!
Very good support
Very good support, reliable service, never had issue on my active services.
19 maart 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hello, Massimiliano! Thank you for your trust!
I've been using cloud services from…
I've been using cloud services from various companies for over two years, and I must say that Server Space provides the best quality and service compared to the competition. In terms of quality, speed, user interface, and user experience, none have matched up to Server Space. Their technical support is outstanding, always offering the most expert solutions promptly. Highly recommended!
1 februari 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hi there! Great to hear that using our service comes natural to you. We love to see you among our users :)
I am developing my project
I am developing my project. Most of the work takes place locally on the computer, only after the release of all the developments are uploaded to the site. Everything is transparent in Serverspace, no hidden fees. The prices are adequate, we can say low compared to many of their competitors. Technical support is a separate story altogether - quick response, intelligible answers, prompt actions
8 februari 2024
Review zonder uitnodiging
Antwoord van Serverspace
Hi there, Myrat! It's awesome to hear how much our service impressed you. Thank you for your trust and support!
IP Location not really Türkiye
I recently set up a VPS (Virtual Private Server) through vStack Cloud, with the server physically located in Turkey. However, since the company is based in the Netherlands, several service providers incorrectly identified the IP address as Dutch rather than Turkish. When I contacted customer support about this issue, they were friendly but deflected the problem by suggesting alternative explanations. They claimed that "some services use various methods to determine geolocation, including user account data." I had already verified that my account information was correct. To confirm the issue, I tested a different server provider, and as expected, their IP address was properly recognized as Turkish immediately.
4 februari 2025
Review zonder uitnodiging
Antwoord van Serverspace
Hello, Humberto!
We're sorry about this mishap. Please, send us your account details and ID's of support tickets via marketing@serverspace.team so we can identify you and help.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.