I've been working with service direct for about 6 months now and have been able to grow my business rapidly with their help. Working with my account rep to make sure things are going the right directi... Toon meer
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Lees wat reviewers zeggen
This company is very greedy. They used to be fair in the beginning, but not anymore. Most of the leads they send are junk. The biggest problem is their refund policy. Almost every lead they cons... Toon meer
We’ve partnered with Service Direct since 2015, and while lead quality naturally varies in this industry, their approach stands out. They offer a fair system to address unbillable leads and are flexib... Toon meer
Bedrijf heeft geantwoord
Your service is good so far , but one thing that I would change, a customer called with toilet repair say she will not buy a new toilet , lead cost 255. repairs 210. today. yesterday customer call d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2006, Service Direct set out with a mission to help service businesses grow through high-quality inbound phone call lead generation. From a small team with a big vision, we've grown to support thousands of service providers and hundreds of quality call partners, facilitating millions of consumer-initiated service calls across North America. Our focus is on creating meaningful connections. Service businesses receive exclusive, cost-effective leads that drive growth, while qualified affiliates maximize earnings through our industry leading Affiliate Program. This thriving marketplace not only supports service businesses and qualified affiliates, but also benefits homeowners by connecting them with local service providers eager to assist. At Service Direct, every call is an opportunity for growth, success, and help.
Contactgegevens
4413 Pack Saddle Pass, 78745, Austin, Verenigde Staten
- sales@servicedirect.com
- servicedirect.com
3,8
Goed
174 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Meeting Cadence
teddy was helpful in making it seem like service direct is on top of their providers with offering a meeting cadence going forward
14 april 2026
Antwoord van Service Direct
Hi Tim,
Thanks so much for taking the time to leave this review. I'm glad you've had a good experience with Teddy! I'll be sure to pass along your positive feedback.
- Molly, Marketing Lead
Effective
Generates leads quickly. Customer service will work with you on adjusting to fit your company needs
14 april 2026
Antwoord van Service Direct
Hi Robert,
Thanks for taking the time to leave this review. We love hearing about the positive experiences our customers are having.
- Molly, Marketing Lead
Service Direct has provided great…
Service Direct has provided great customer service and deliver on the customer experience. I appreciate the communication and assistance from the entire staff. Great partnership!
13 april 2026
Antwoord van Service Direct
Hi Oliver,
Thank you so much for the positive review. We love hearing about the great experiences our customers have with our team. I'll be sure to pass on your kind words to everyone. We look forward to continuing our successful partnership!
- Molly, Marketing Lead
The Team has done very well at helping…
The Team has done very well at helping me resolve any issues ( since I’m new ) our company has done well with service direct.
8 april 2026
Review zonder uitnodiging
Antwoord van Service Direct
Hi Debbie,
Thank you so much for taking the time to leave this review. We're thrilled to hear that your company is doing well with Service Direct and that our team has helped resolve any hiccups that came up during the start-up period of your account. It's great to hear that you are happy with the partnership!
- Molly, Marketing Lead
Everything is great for now the leads…
Everything is great for now the leads are pretty much quality there are some hiccups with some people calling with different services that they need but not a big deal and overall I'm happy with the service direct
7 april 2026
Antwoord van Service Direct
Hi Steve,
Thank you for taking the time to leave this review. We are glad to hear you are pleased with the quality of our leads and that you are happy with our service! We look forward to continuing our partnership and working even harder to bring you the calls you're looking for.
- Molly, Marketing Lead
Antwoord van Service Direct
Hi John,
Thank you for taking the time to leave this review! We're glad to hear that you appreciate our pricing and have had a positive experience with our customer service and lead quality! We're looking forward to continuing our partnership.
- Molly, Marketing Lead
Service Direct has been a solid source…
Service Direct has been a solid source of real leads for my business. The platform is easy to use, and their support team is quick to help when needed. Overall, they’ve delivered consistent value and helped keep jobs coming in.
7 april 2026
Antwoord van Service Direct
Hi Keith,
Thank you for taking the time to leave this review. We're thrilled to hear that you have had a positive experience with our services and our support team. We look forward to continuing our successful partnership!
- Molly, Marketing Lead
We have been with Service direct since 2013
We have been with Service direct since 2013 and are very happy with their service.
They will and always be part of marketing umbrella.
3 april 2026
Review zonder uitnodiging
Antwoord van Service Direct
Thank you so much for taking the time to write this review. Hearing from our customers is always fantastic, but it's especially amazing to hear from people who have been working with us for over a decade! We're thrilled to hear that you plan to always have Service Direct as a part of your marketing team.
- Molly, Marketing Lead
Quality high dollar leads
Right out of the gate I received quality high ticket leads. Setup was easy and the customer service team has been fantastic. No fear of bad lead payments, their system for evaluating billable leads is fast and fair.
24 maart 2026
Antwoord van Service Direct
Hi Adam,
Thanks so much for leaving this review! We are glad to hear that you had a smooth time getting started and that you had a great experience with our customer support team. We're excited to continue this partnership and help you grow your business!
- Molly, Marketing Lead
Waste of Marketing Dollars
This company refuses to credit illegitimate calls.
27 maart 2026
Review zonder uitnodiging
Antwoord van Service Direct
Hi Justin,
Thank you for your feedback. We regret to hear about your experience regarding crediting back calls. To better understand and address your concerns, could you please provide more details by contacting our Support Team? We value your input and strive to improve.
- Molly, Marketing Lead
High ticket leads and conversion rate. Highly Reccomend!
We’ve had great results with Service Direct and have mostly stopped using other pay-per-lead services. The leads are high quality, convert well, and often turn into high-ticket jobs.
Their customer service has been excellent, with strong attention to our needs. Norma has been especially helpful, she actively analyzes what’s working for us and helps optimize for the kind of high-quality leads we want.
We couldn’t be happier with the service and highly recommend it to anyone looking to fill their schedule with reliable leads.
23 maart 2026
Antwoord van Service Direct
Hi Yesenia,
Thanks for taking the time to leave a review! We’re so glad you chose Service Direct as your lead generation partner. More importantly, we are thrilled you've seen the results you're looking for with our services and that you have found our customer service to be premier. I'll be sure to pass along your kind words to Norma and the rest of the team!
- Molly, Marketing Lead
Valuable Lead Partner
Service Direct has been a valuable lead partner from the beginning. With the help of our account rep Kyle, we've been able to dial in our campaigns for success.
18 maart 2026
Antwoord van Service Direct
Hi Rigoberto,
Thanks for sharing your experience with Kyle. We are so glad our team was there to support you and we’ll be sure to pass along your kind words to him.
We hope you continue to have a positive experience growing your business with Service Direct!
- Molly, Marketing Lead
Antwoord van Service Direct
Hi Jay,
Thank you for leaving a positive review of your experience with Service Direct. We appreciate when our customers take the time to share their experience with us and others. We look forward to continuing to provide quality leads and expert communication!
- Molly, Marketing Lead
Antwoord van Service Direct
Hi Nick,
Thanks for your review. We appreciate it when our customers take the time to leave us ratings on their experience. We look forward to continuing our partnership!
- Molly, Marketing Lead
great cummunication and service
18 maart 2026
Antwoord van Service Direct
Hi Chris,
Thanks for leaving this review. We appreciate hearing about your positive experience with Service Direct. We work hard to communicate effectively with our clients and are glad you have seen the value in that!
- Molly, Marketing Lead
Service Direct has been great to work…
Service Direct has been great to work with. However there is improvements that could be made. Like app integration for crm like jobber, Service titan, ect.... also recording a returned missed call in case you cant get your phone Right away
18 maart 2026
Antwoord van Service Direct
Hi there,
Thank you for your honest review of our service! We're glad to hear you've enjoyed working with us. We also appreciate your suggestions, and I will be sure to pass them along to the right people.
- Molly, marketing lead
Good service if you know how to use it
Good service if you know how to use it. Good leads.
18 maart 2026
Antwoord van Service Direct
Hi there,
Thanks for taking the time to leave this review. We're glad that you have seen good lead quality and that you find our service to be useful. Hearing about positive experiences from our customers is always great!
- Molly, Marketing Lead
5 Star
great follow up to make sure all questions are answered. fast response time and good leads.
17 maart 2026
Antwoord van Service Direct
Hi Tori, thanks so much for reviewing Service Direct! We're thrilled to hear you've had a good experience with our team and that you've seen strong lead quality. We appreciate great clients like you!
- Molly, Marketing Lead
Antwoord van Service Direct
Hi Cody,
Thanks for this review. We are thrilled to hear that you're benefiting from our service! It's always great to hear about positive experiences from our clients.
- Molly, Marketing Lead
Billing us for non-billible leads
17 maart 2026
Antwoord van Service Direct
Hi Jimmy,
I'm sorry to hear that you've had a negative experience with our billing and lead review process. Please reach out to our support team to help resolve this issue.
- Molly, Marketing Lead
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