Awful. Paid for next day delivery, as needed novelty bits for a 40th bday party. No delivery was made so I emailed the store to explain why I needed the order cancelled and refunded - no respo... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The worst company ever. I order something what they said is next day delivery!! Surprise Surprise !! Was arrived in 15 days😡😡. I try to contact customer service , no respond. So , for me , i am done... Toon meer
I purchased a pipe dream elite vibrating blowjob penis pump from sex super store. Iwas disappointed when I used it because it didn't vibrate and the suction although was quite strong the int... Toon meer
Bedrijf heeft geantwoord
Not used the strap on dildo yet with my lover due to Boris telling us we can’t meet Ann’s always being in tier three. Otherwise my lover has said it looks good but a bit thin, which I think it’s... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Sex Superstore is the UK's Adult Sex Toy Superstore, over 5,000 toys in stock & available. Enjoy Discrete Next Day Delivery So You Can Spice Up Your Sex Life Quickly. Free Delivery Available & 365 Day Returns Policy For All Customers. From Sex Essentia...
Contactgegevens
Verenigd Koninkrijk
- Sales@sexsuperstore.co.uk
- sexsuperstore.co.uk
2,9
Gemiddeld
194 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Reasonable quick with delivery
7 augustus 2022
Totally different to what orderd
4 augustus 2022
Antwoord van Sexsuperstore
Hello
We’re sorry to hear there is an issue with your item.
We’ve checked our records and can’t see that we’ve received any correspondence from you regarding this issue.
If you could please send an e-mail to sales@sexsuperstore.co.uk with what has happened, we would be more than happy to provide a solution.
Many thanks
Advert states slightly flexible but…
Advert states slightly flexible but very flexible no rigidity
10 juli 2022
Failed to deliver ordered item.
Failed to deliver ordered item.
Following phone call told item doesn't exist.
Now being asked to review undelivered item.
It's hard not to give a negative review.
2 juli 2022
Review zonder uitnodiging
Antwoord van Sexsuperstore
Hello, thanks for your review. We are confused by your feedback. Upon reviewing your order SSS7055 we can see it was delivered on 15 June 2022. Is this the order you are referring to? Please reply, or email us via sales@sexsuperstore.co.uk so we can resolve your complaint. Thanks.
Products great
Products great, service great, will be using website again.
15 juni 2022
Review zonder uitnodiging
This product is amazing
11 juni 2022
Order items as a gift
Order items as a gift, never received i have requested a refund. Was told being investigated. Now no one is replying to my emails or keeping my updated I'm left out of pocket.
8 mei 2022
Review zonder uitnodiging
Just put my first order in massive…
Just put my first order in massive selection to choose from. Very straight forward. Cant wait to receive my stuff. Fingers crossed
30 april 2022
Review zonder uitnodiging
Sale item.
Order my item on the sale. Reasonably priced and it it was delivered on time discreetly packaged. Would use again.
16 april 2022
Review zonder uitnodiging
Antwoord van Sexsuperstore
Thanks for your review :)
The product broke moment used it
10 april 2022
Antwoord van Sexsuperstore
Hello,
As per our e-mail dated 5th April, we apologised for the product received and gave you our free post address for you to return the item either for an exchange or a refund.
If we can help any further, please e-mail us.
Many thanks
Antwoord van Sexsuperstore
Thanks for leaving your feedback
Antwoord van Sexsuperstore
Thanks for taking the time to leave your review :)
Dildo arrived damaged.
4 april 2022
Antwoord van Sexsuperstore
Hello
Thank you for your review. We are very sorry that you delivery arrived damaged. It's never our intention for any order to arrive damaged. We haven't received any communication from you to share this issue with us, so would you please email us (sales@sexsuperstore.co.uk) with a picture of the damaged so we can arrange a refund or replacement to be sent as soon as possible.
Thank you in advance.
Sex Superstore
Wrong order received
Wrong order received - order made via OnBuy.com
Ordered Karen Millen dress dispatched black negligee and knickers!!
However, they did respond the same day to my concern, with an apology and advised me to refuse delivery.
Payment was refunded in full.
14 maart 2022
Antwoord van Sexsuperstore
Thanks for your review. This error was caused by an issue with the order being transmitted from OnBuy to our site. We have reviewed the issue and made amendments to ensure this cannot happen again. Thank you for sharing your experieince.
Faultless
Faultless
They are exceptional, great range of products, great price, quick discreet shipping. Highly recommended.
23 februari 2022
Antwoord van Sexsuperstore
Thanks for your review! We appreciate it.
Lousey outfit to deal with
On receiving an email from this company after my purchase I asked them to cease sending me emails as my grandchildren have access to my computer, and now you send me another one. I will not be using this store again and the use of their name promptly displayed is a no-go. It is a good way to lose customers though,as I would never consider buying at this store again. I really cannot se a great futhur for this outfit with this behavbour. No more emails please
10 februari 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.