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Beoordeeld met 1 van de 5 sterren

I would also like to mirror some of the reviews about incompetence. They are so bad at communicating as well. You email them about something and days, or no reply sometimes. Its honestly horrible.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Don’t show vulnerability, this business will make assumptions, look at half the info (bank over slowest period in seasonal business) left with worse situation when what I need is far from unreasonable... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see w... Toon meer

Beoordeeld met 1 van de 5 sterren

Disclosed purpose of loan on application, the went through the process and then said we can’t lend for that purpose, credit history not a problem. Now I have reference on my credit history I need... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms.    Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control.   Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses.   Shift is headquartered in North Sydney, New South Wales, Australia.   


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

428 reviews

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Alle reviews

(428)

1 review in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Bad Platform and Customer Service.

I would also like to mirror some of the reviews about incompetence. They are so bad at communicating as well. You email them about something and days, or no reply sometimes. Its honestly horrible.

1 augustus 2026
Review zonder uitnodiging
Logo Shift

Antwoord van Shift

Thanks for raising this, Stuart. This isn't the standard we hold ourselves to. Our team has been trying to get in touch. You can also reach us directly on 1300 249 649 or at contact@shift.com.au.

Beoordeeld met 1 van de 5 sterren

Get Capital also Known as Shift is one…

Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see what you owe and they every now and then opt you in to redraw on available funds. Just another scam to have you apply and ruin your credit history they are good at doing that because if you opt in you have no idea if you have the funds or not. No one there gives a crap about you, no calls, no SMS, no emails not even a letter. Beware people. Management should look deeply into their staff and start sacking incompetent people which is a majority and hire people that what to assist clients. Never again will I ever use this company they are useless.

13 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Liars

Liars, deceitful and fraudulent
DO NOT ENGAGE THIS COMPANY

11 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A cut above the rest

A cut above the rest! After the Covid lock downs in Victoria almost destroyed everything I worked so hard for, naturally turned to the bank I’d been so loyal to..for a little assistance but they slammed the door on me. Get Capital offered me a hand…within hours, I had funds in my bank account. Honestly…words can’t describe what that meant! Thank you for restoring my faith

14 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience with Nathan & Get…

Great experience with Nathan & Get capital Team, very knowledgeable & especially helpful. Nathan understood our needs & always he puts us on the same page about whole process, which only takes 24 hours to 48 hours. We are very happy with Nathan. Never disappointed. We are with Get Capital from close to 2 years, always positive experiences while acquiring funds for investments purchase & business purchasing & needs.

30 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

These people are scam, thieves

18 april 2021
Review zonder uitnodiging
Logo Shift

Antwoord van Shift

Hi Michael,

We take our ratings from our customers very seriously and we would like to reach out to you to discuss your experience.

Unfortunately, after a thorough check of our records, we are unable to locate any details or communication with the name you have provided.

In order for us to investigate further, please email us at getfinance@getcapital.com.au or call us at 1300 249 649 from 8AM to 7PM AEDT.

Kind regards,

GetCapital Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. It was really quick response and approval.
The relationship manager - Simon Tang was really helpful, explained all questions asked nicely.
In general, it was a pleasant experience.

30 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kevin has been very helpful especially…

Kevin has been very helpful especially considering my age and lack of it skills its not all about money but the bed side manner that completes the deal Kevin is no doubt one of your best people and deservedly so regards Malcolm potter.

28 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best loan advisor ever

Best loan advisor ever. Simon been so professional and very helpful. When I needed money ASAP, Simon organise the funds for me the next day. Can’t be more happier with his amazing customer service. One more time thank you Simon!!! Great work 😊

19 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just a bit of a joke really

Just a bit of a joke really. It is quite sordid how many of these payday lenders are appearing in the market every other day.

Is was just the highlight of my day last week when a smug we think called me and asked me to break the law... Whoops, sorry Hon - shouldn't you still be in school? This is a good place for you to learn to do your homework too sweetie.

These guys like many of their kind are worthy of a little bit of look see from the Banking regulators. Hmmm, perhaps that should go on tomorrows to do list.

8 februari 2021
Review zonder uitnodiging
Logo Shift

Antwoord van Shift

Hi Robin,

We take our ratings from our customers very seriously and we would like to reach out to you to discuss your experience.

Unfortunately, after a thorough check of our records, we are unable to locate any details or communication with the name you have provided.

In order for us to investigate further, please email us at getfinance@getcapital.com.au or call us at 1300 249 649 from 8AM to 7PM AEDT.

Kind regards,

GetCapital Team

Beoordeeld met 5 van de 5 sterren

Professional and efficient

James Hathaway was very professional and efficient and a pleasure to work with. I can recommend him with confidence.

28 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simon Tang

I spoke to Simon and from the outset he was great and easy to deal with. He explained all the steps and requirements. Our approval was given and again Simon
explained everything and made the entire process
faultless.
Thanks
Daniel

7 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simon was very helpful and had good…

Simon was very helpful and had good product knowledge. Very easy to deal with and would recommend to anyone.

4 januari 2021
Review zonder uitnodiging
Logo Shift

Antwoord van Shift

Hi Dharan,

Thank you for you 5 -Star review, we are delighted that you would recommend GetCapital based on your recent experience. Your feedback will be passed onto Simon.

We look forward to continuing to service your business needs.

GetCapital Customer Care

Beoordeeld met 5 van de 5 sterren

Get Capital has been absolutely…

Get Capital has been absolutely fantastic in giving my business a facility that ensures efficient cash flow, with easy redraw options and flexibility, my account manager has been a gem and so friendly, quick as a flash approval and easy application, I highly recommend them ⭐️⭐️⭐️⭐️⭐️

11 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This was my first time applying for a…

This was my first time applying for a business loan - and it was seriously so easy. Amy made the process so simple and guided me through it. Had no idea about the lenders out there, went with GetCapital and was not disappointed.

27 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I felt that I need to write this…

I felt that I need to write this because in my opinion this has been the best customer service I have ever experienced. Life is hard sometimes and thinking of the right finance option can be difficult however Okhan took all the stress out of applying from the first interaction to funds in my account. Okhan guided me the whole way and the process only took two days. Okhan is a credit to your company and the experience will be used by me for years to come. If anyone asks about finance I’ll be directing them to GetCapital & Okhan

9 november 2020
Review zonder uitnodiging

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