I would also like to mirror some of the reviews about incompetence. They are so bad at communicating as well. You email them about something and days, or no reply sometimes. Its honestly horrible.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Don’t show vulnerability, this business will make assumptions, look at half the info (bank over slowest period in seasonal business) left with worse situation when what I need is far from unreasonable... Toon meer
Bedrijf heeft geantwoord
Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see w... Toon meer
Disclosed purpose of loan on application, the went through the process and then said we can’t lend for that purpose, credit history not a problem. Now I have reference on my credit history I need... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms. Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control. Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses. Shift is headquartered in North Sydney, New South Wales, Australia.
Contactgegevens
177 Pacific Highway, 2060, North Sydney, Australië
- 1300 249 649
- contact@shift.com.au
- shift.com.au
1,2
Zeer slecht
428 reviews
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Highly recommend
Great customer service with catered financial products that suited our current business needs. Would highly recommend to any SME in need of fast approval, no financials and great rates.
9 november 2020
Review zonder uitnodiging
Antwoord van Shift
Hi Andrew,
Thankyou for taking the time to provide us with feedback regarding our products ,services and your experience. We highly value your feedback and are delighted that with your recommendation of GetCapital.
We look forward to assisting you further in the future.
GetCapital Customer Care
Excellent customer service
Excellent customer service. Fast approval. Very impressed! Will definitely recommend and use again!
7 november 2020
Review zonder uitnodiging
Antwoord van Shift
Hi Dan,
Thank you for taking the time to complete a review. We pride ourselves on delivering exceptional customer service and are delighted that you had a fantastic recent experience.
We look forward to assisting you again in the future.
GetCapital Customer Care
Great service and so straight forward
25 september 2020
Everyone was so helpful
Everyone was so helpful, the process was made so easy.
16 juli 2020
Review zonder uitnodiging
Applying for the loan was hassle free
9 juli 2020
Very happy with the final outcome
Very happy with the final outcome. At first I had an issue with my account and was going around in circles with some of the account managers at Get Capital. I asked to speak to a manager as my issue wasn’t getting resolved. I spoke to Mustafa who told me he will get back to me asap with a resolution. He called me back the same day letting me know he is working on it and will get back to me. To my surprise, he called me back the next morning with a resolution. I am very happy with Mustafa and he turned my experience with Get Capital into a great one.
8 juli 2020
Review zonder uitnodiging
Excellent Customer Service
Great Customer Service, they go all out to assist you with your needs.
8 juli 2020
Review zonder uitnodiging
Very helpful at a time when needed
8 juli 2020
Outstanding service
Outstanding service, as always. From our first enquiry through to being an ongoing customer the service we've received has been exceptional, the staff are always friendly and helpful, and the process of utilising the service has always been very easy.
8 juli 2020
Excellent service!
Thanks once again to Get Capital for helping me with funding for my new car. Steve has been excellent and has gone above and beyond to help out with any requests I had. Can't speak highly enough of his customer service.
3 juli 2020
Great experience extremely helpful got…
Great experience extremely helpful got us back on our feet after the covid experience. Thanks for all the help <3
2 juli 2020
Antwoord van Shift
Hi Lisa,
Thank you for your feedback, we appreciate you taking the time to tell us about your recent experience. We are delighted to have supported your business during this challenging time.
Kind Regards,
The GetCapital Team
The process was very professional & was…
The process was very professional & was made easy with the electronic documents.
The turnaround from start to finish was very efficient with a turnaround of only a few days.
30 juni 2020
Excellent service & QUICK response
SO quick to process my application and provided an outcome within 24 hours.
30 juni 2020
Fast processing and directly addressing…
Fast processing and directly addressing out questions and concerns during application process. We have GetCapital as our business partner when raising capital work and improving cash flow position. Great experience.
29 juni 2020
Spoke to Steve about my loan…
Spoke to Steve about my loan requirements, i have been a GetCapital Customer for over a year now, Steve was able to help me out again and get funding when i needed it the most. Thank you Steve, will get back again soon.
26 juni 2020
They were quick to respond to my…
They were quick to respond to my enquiry and once they had my bank details it was very quick to approve the loan.
19 juni 2020
Can't recommend Get Capital enough
Can't recommend Get Capital enough!
After other companies either didn't want to deal with my industry or didn't understand the facility I was after, Shelby from GC really understood what I needed and why.
She made the process so easy and simple and I got approved for exactly what I was after and needed.
10 juni 2020
Review zonder uitnodiging
I just want to send a big thank you to…
I just want to send a big thank you to Shelby, their relationship manager. Shelby was empathetic and listened clearly to my concerns especially thru this very stressful time during Covid 19. Shelby you have made my year and as a small business you have really done your job well and I could not be happier. Your amazing and thank you for doing your job just by listening and bringing my business back to life with getting me the loan!!!
Warm regards Misha
7 mei 2020
Review zonder uitnodiging
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