ShiftCamReviews 

Both pieces of kit i bought were, although not cheap, very useful for travelling and have helped bring pro looking photography into my pockets meaning i don't have to carry huge amounts of equipment with me.
They're very much worthwhile, if you can afford them!

Impossible to use on an Android phone!

The materials used make this lens very flimsy and it doesn't feel very well made. The instructions don't give you enough information on how to fit it to a phone that isn't an iPhone and there is nothing online to support fitting it to the phone.

Very difficult to fit and use as wherever I placed it, it blocked the camera and multiple people tried to help me figure it out. Such a shame as I was really excited to try this product.

EDIT: ShiftCam claim to have requested order information but I haven't received this request or any information as to how to contact them.

I accidently chose silver instead of black and Shannah was fantastic getting this corrected!

Thank you!

Shipping has taken much longer than what they promised. Their tracking app is useless (you need to enter a courier name, which Shiftcam doesn't provide). They have no customer service. Three inquiries trying to track my items have not resulted in any message from them other than the robot that acknowledges receipt. I can't seem to get a refund, they just don't respond to messages. Beware!

I was very excited about this Micro lens, but was not impressed after using it. I had to buy a adapter to be able to use it on my phone. The focus is not the best, it has to be at a certain distance (Very close to the object) to focus on the object. The plastic thing around the lens kept falling off. Is hard to get a good shot, had to play around with it to be able to, and is even harder if you're trying to take a video.

I pre-ordered items for the iPhone 16 Nov 2nd and this has been my experience in chronological order:

11/02: I purchase on website and it says shipping pre-orders by EARLY to MID-NOV
11/16: I email ShiftCam wondering where my items are/when they're going to ship
11/18: customer support rep, Lester, emails me saying pre-orders are now shipping END-NOV
11/18: I respond asking for clarification on eta due to having projects I need the items for, for my small business
11/19: Lester tells me shipping will now be END-NOV to EARLY-DEC
11/20: I respond saying I will need a full refund if ShiftCam cannot send out my items immediately
11/21: Lester says oh how lucky its been updated to ship LATE-NOV
11/22: I once again specify I need my items by Dec 3rd, and no later, due to my client projects, and if Shiftcam can't satisfy the order then refund me, its no hard feelings but I placed the order specifically for client related media I needed to grab.
11/25: Lester sends me a filler email.
11/28: I respond to the filler once again saying I need my refund and if they can't expedite shipping to get my items by Dec 3
12/1: Shannah steps in and provides zero assistance aka filler email
12/2: I say I need a phone call because I'm tired of being dicked around by shiftcam. no one calls.
12/3: Lester offers me a free gift for the BS
12/5: I ask for my package tracking as it's now beginning of Dec. I missed my client deadlines, had to refund them their money... at this point I'm so, so, so pissed and now feeling stuck with products since its beginning of Dec and going to receive items from a company that doesn't deliver on their word.
12/6: Lester emails me saying shipping will start MID-DEC but still take 7-14 days to arrive.

DO NOT SPEND YOUR MONEY WITH THIS COMPANY WHEN THEIR COMPETITORS ARE BETTER: Sandmarc and Motion. Don't waste your time with a company that doesn't deliver on their word and doesn't do a good job rectifying the errors.

**Update Dec 24** - still no shipment. Was promised it would be shipped last week because the iPhone case is in stock. No word. I reached out again and got some sorry excuse that their shipment was delayed and it will be processed immediately and shipped “today” (that was December 23)

No word. I’m thinking I might have to do a charge back and put reviews all over the internet so that other people don’t go through what I just went through with these liars and thieves. It’s almost 8 weeks of these lies.
—————————————-/-

Shiftcam has the most terrible customer service.

I prepaid for my iPhone 16 camera case with the anticipation I would receive it in 2 weeks as it was going to be mailed out end of October to early November.

I hear noting. I reach out. I get blamed for not reading their website because it clearly states mid to end November. Which was changed without informing the customer.

I then get informed it is now being shipped mid to end December.

To make matters worse, I was informed they would “make it up” to me by sending the lenses I ordered for free because of this delay.
I was supposed to get a tracking number 11/29 and it’s been 10 days since any response and I have followed up a multitude of times.

This company has terrible communication and customer service. I’m sure their product is good considering the reviews but buyer beware…if you want your lenses you might not get them only after several months.

Their chatbot sucks too. Keeps saying “ I don’t know how to answer that.” I ask “I would like to talk to a customer service rep.” And it gives me that dumb ass answer.

ShiftCam get your act together!!!!!!! You are thieves for taking my money and not delivering my product 6 weeks later!!!!!

I placed a Christmas gift order for my wife on 12/2. As of today my order still has not 12/7 shipped. I contacted customer service yesterday @5am PST inquiring when it would ship. No reply from customer service at this point I want to cancel my order but if they haven’t responded to my first message how do I get them to cancel my order.

Update on situation 12/15/2024
I finally heard from customer service on 12/12/2024. They advised me that my order is delayed due to the iPhone 16 case. However they are going to issue an approval to do a partial order shipment so that my wife will have something to open on XMas. The only item that would come after XMas would be the phone case, the lens and other accessories would arrive before XMas. As of today 12/15/2024 the order is still marked as confirmed and there has been zero movement on any form of shipment. So much for my wife having something to open on XMas.

It is interested device, make sure you buy special mount if you want to properly attach to your phone camera. It takes time to learn and play with different settings to get a great picture. It is possible to make some nice photos if you manage to catch right angle. It is not for casual usage I would say.

The customer relations specialist Lester Pe with ShiftCam provided exemplary service and help in assisting me in product selection and order status.
Employees like Lester are what makes a company great.
Thank you,
Karl S.

Ordered item due to ship end of October, still hasn't arrived. Earned 2 stars because previous purchases have been of decent quality.
Edited 06/01/25 - Still no sign of item, no tracking data provided - 1 star.

SIN DUDA CUANDO ESCUCHE DE ESTA PAGINA, NO ME IMAGINE QUE ME ENAMORARIA DE SUS PRODUCTOS, LOS CUALES A LOS AMANTES Y NO TANTO DE LA FOTOGRAFIA MOVIL, LES DA UNA ALTERNATIVA MAS PROFESIONAL PARA SACAR HE INTERACTUAR CON NUESTRA FOTOGRAFIAS, ADEMAS SI TIENES DUDDAS Y DIFICULTADES LA ATENCION AL CLIENTE ES BUENISIMA, A MI ME ATENDIO SHANNAH Y SE PORTO MUY AMABLE Y PACIENTE.

I bought my ShiftCam on 12 June this year and what a stunning product! I used it on holidays and sports days and became part of my travelling because of the great grip, battery life and ease of taking photo's and selfies. I ran into an issue as my ShiftCam did not want to charge around mid-Nov this year and followed the FAQ's to see if the battery can be replaced but unfortunately not as it is a sealed unit. I reached out to Customer Support on 26th Nov and received a response from Ariana on 29 Nov during the Thanksgiving weekend. I was asked to send a short video and after analyzing the content, they asked for another video with specific instructions which I followed and sent. Ariana came back the next day and informed me that after their technical team's review, they will send a replacement. I was extremely happy and really appreciated their help, support and the quick turnaround. Thank you again ShiftCam Team, you guys are great!!

TO ALL POTENTIAL CUSTOMERS STAY FAR AWAY FROM THIS COMPANY - IT'S A FRAUD!

On Thu, Nov 28, I requested the simple request of what address I should return their products, which I do not want, to. I was then told make a request in their Returns Center. I got the reply from customer service on Tuesday December 3. It's quite slow.

I returned the package. It was a very cumbersome process, with an address in Hong Kong and a phone number of some dude, you need to phone in order to deliver the package. I never heard from the company again. I don't care to do more about it, and consider the money I spend with them totally lost. TO ALL POTENTIAL CUSTOMERS STAY FAR AWAY FROM THIS COMPANY - IT'S A FRAUD!

I was very impressed with the excellent quality packaging the Lens comes in, it gives the device real protection whilst in transit. When opened, I found the Lens awkward to affix to the phone, this was made worse by having to tighten the lens bracket against the phone screen. I was very concerned about damaging/cracking the screen during this fixing. The lens is heavy and made the phone feel so unwieldy that I was concerned about dropping it or damaging the phone screen. Unfortunately, I found it didn't really add anything to my phones own camera. the Lens is well made and feels good quality, but it is more suited to a keen amateur photographer not an occasional one like me.

Very very bad customer service. I have emailed several times and have not received any reply.
When I try to track my order I can see that it is being sent to someone else! Very very strange. Smells like a scam. I have tried so many times to contact them and nothing. Will report to bank.

What a fab addition to get amazing photos on your phone camera. i am very much a novice on term of taking photos but found this lens to be very easy to use and for a great price. The lens is small enough to transport so I will always be ready to capture moments!

I recently got my hands on the Shiftcam LensUltra 16mm Wide Angle Lens, and I have to say, it has completely transformed my mobile photography experience. The first thing I noticed was how easy it was to attach to my smartphone; the design is user-friendly and straightforward.
Once I started using it, I was blown away by the clarity and sharpness of the images. The wide-angle perspective allows me to capture stunning landscapes and group photos without any hassle. I especially love how it minimizes distortion, which is often a concern with wide-angle lenses.
The build quality feels durable, yet it's lightweight enough to carry around without any issues. I’ve been able to unleash my creativity in ways I never thought possible with just my phone. Overall, I highly recommend the Shiftcam LensUltra 16mm Wide Angle Lens to anyone looking to take their mobile photography to the next level!

Fun lens accessory for your phone but a bit of a fast to use as you need to change the adapter depending on which camera you're using on the back of your phone. I think this would be more suited to somebody with a background in professional photography I found that it was often arguing with the phones internal AI and it would take a moment to focus.

Regardless of problems it was a fun accessory to play with and I'm confident that the right person could get fantastic results with it but I did not.

Very well packaged and it does explain everything on the box fairly well it's just difficult in a world where our phones have multiple cameras on the rear.

The ShiftCam LensUltra 16mm Wide Angle Lens is an impressive piece of gear that blends versatility with professional-grade quality. Whether you’re a seasoned photographer or a smartphone enthusiast looking to elevate your shots, this lens delivers on its promise.

Versatility

What stands out most is how adaptable this lens is. It’s compatible with a range of devices, from iPhones to Android smartphones, and even works well with cases using ShiftCam’s mounting system. The wide-angle field of view is perfect for capturing landscapes, architecture, and even group shots without distortion—a rarity for third-party lenses.

Quality

ShiftCam has clearly prioritized build quality. The lens is crafted from high-grade materials that feel durable yet lightweight. The glass elements are multi-coated, resulting in stunningly crisp and vibrant images. The sharpness across the frame is outstanding, with minimal distortion, and the attention to detail in both design and optics really shows. It feels like a professional tool rather than a gimmicky add-on.

Conclusion

Overall, the ShiftCam LensUltra 16mm Wide Angle Lens is a must-have for anyone serious about mobile photography or videography. It combines exceptional versatility with top-tier quality, making it a worthwhile investment for creative pursuits. Whether you’re capturing sprawling landscapes, creating content for social media, or simply exploring your artistic side, this lens ensures every shot is a standout.