Habitant en Belgique, je ne savais pas recevoir des objets de collection d'une chanteuse. Avec shiptobox, j'ai enfin trouvé la solution. Rapide, efficace et pas de frais caché. Un service client qui... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great service and their shipping prices are even better than the rates I have with DHL after shipping around 200kg /month for few years (I got really good rates, yet they are about 60% higher than t... Toon meer
Bedrijf heeft geantwoord
The repacking service itself works, but the customer service and pricing transparency aren’t great. I constantly felt like I had to pry just to get basic information, like finding out my invoice incl... Toon meer
I have just register with ShipToBox, so far so good. I have placed my order and have sent it over to them using the USA address. I spoke with Adam online who helped answer all my question and assist m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.
Contactgegevens
Verenigde Staten
- cs@shiptobox.com
- shiptobox.com
4,6
Uitstekend
677 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I’m so relieved to have found this…
I’m so relieved to have found this service! I can finally ship to my country without any issues. Adam was incredibly helpful and a great advocate throughout the process.
12 april 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Wut Kyi
Thank you for your kind words! We're so happy to hear that you found our service and that it made shipping to your country smooth and stress-free.
It’s wonderful to know that Adam was able to support you and advocate for you throughout the process—we’ll be sure to share your feedback with him. If you ever need anything else, we’re always here to help! 🌍✨
Thank you
Customer Service Team
This is renaissance best ever company…
This is renaissance best ever company in US. They are there to help you all the time and easily to communicate with them any second you wish, me I say all the names I met do the best. They help in anything within their capacity. Most important they are very speed and faster anything you ship with them in far whole worldwide arrives in destination area less than 10 days
10 april 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
Thank you so much for your amazing feedback!
We’re truly proud to hear that you had such a positive experience with our team. It means a lot to know that our support and communication made things easy for you every step of the way.
We’re especially glad that your shipments arrived quickly and safely—your satisfaction is always our top priority.
We really appreciate your trust and look forward to serving you again!
Thank you
Customer Service Team
a PITA to signup with this company
a PITA to signup with this company, requesting a lot of personal data comparing to other shipping fowarding company
10 april 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
Thank you for your feedback.
We understand that the signup process may feel a bit extensive. However, the information requested is necessary to comply with shipping regulations and ensure secure and smooth delivery of your packages.
We truly appreciate your understanding and are always working to improve the experience for our customers.
Thank you
Customer Service Team
Great company and very fast…
Great company and very fast process.support always helpful. Specially Adham was communicating all the way till I got my packages.
Highly recommended
1 april 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Fahd
Thank you so much for your kind words and recommendation!
We’re really glad to hear that you had a smooth and fast experience with us. It’s great to know our support team was helpful throughout the process, and we’ll be sure to pass your appreciation to Adham—he’ll be happy to hear it!
We truly appreciate your support and look forward to serving you again.
Thank you
Customer Service Team
The best out there
Don't know even where I should start
Because these guys are top notch
My items spent 40 days plus so I had to pay penalties but they gave me discount and they communicated with me through out the whole process, received my items today, shipping was fast, gave me good shipping cost, overall they are good. Would definitely recommend to anyone out there looking for a forwarding company. I'm a customer for life
30 maart 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Mohamed
Thank you so much for your kind words and for sharing your experience with us!
We truly appreciate your patience during the delay, and we're glad we could support you with a discount and keep you updated throughout the process. It's great to hear that your items arrived safely and that you were satisfied with the shipping speed and cost.
Your recommendation means a lot to us, and we're honored to have you as a customer for life! If you ever need anything, we're always here to help.
Thank you
Customer Service Team
The service is so good thank to Adam…
The service is so good thank to Adam for being so polite an so helpful
20 maart 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
Thank you so much for your kind feedback!
We’re delighted to hear that you had a great experience, and we truly appreciate your kind words about Adam. We’ll be sure to share your feedback with him 😊
We look forward to assisting you again soon!
Thank you
Customer Service Team
great support
Hello Nour,
Thank you for reaching out. I appreciate your message and the support from the ShipToBox team.
Overall the experience has been good so far, and your responsiveness is definitely appreciated. As we continue increasing our shipment volume, I’m also interested to see how we can further optimize the process and possibly discuss better shipping solutions together.
Looking forward to continuing our cooperation.
Best regards,
Milad
16 maart 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Milad,
Thank you so much for your kind words and for sharing your feedback! We’re thrilled to hear that your experience with ShipToBox has been positive so far, and we truly appreciate your trust in us.
We’d be more than happy to explore ways to further optimize your shipments and discuss solutions as your volume grows. Let’s make sure your shipping process is as smooth and cost-effective as possible.
Looking forward to continuing our cooperation and supporting your business every step of the way!
Thank you
Customer Service Team
a very useful conversation with the…
a very useful conversation with the polite and intellegant agent name Adham
thanks for help
8 maart 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Adel
Thank you for your kind words! 😊
We're glad to hear that you had a very useful conversation and a positive experience with Adham. We’ll be sure to share your feedback with him—he’ll be happy to know his help was appreciated. If you ever need anything else, we’re always here to help!
Thank you
Customer Service Team
Excelent customer service
Nova was great, he help me trough my registration process and well im.about to start ordering products lets see how it goes with that...
28 februari 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Alejandro
Thank you for your feedback! 🌟
We’re glad to hear that Nova was able to help you smoothly complete the registration process.
We wish you a great experience with your upcoming orders and look forward to supporting you along the way!
Thank you
Customer Service Team
I just registered to use ShipToBox
I just registered to use ShipToBox today and chatted with the customer support for my account inquiries. Alex gave me very clear explanation and supported me along the way to verify my account. He is very helpful to assist me to complete all required processes. Thanks a lot for the best support.
28 februari 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Mr. Samith
Thank you for your kind feedback! 🌟
We’re glad to hear that Alex was able to provide clear explanations and support you through the account verification process.
We truly appreciate your trust and are happy to have provided you with helpful and reliable customer support!
Thank you
Customer Service Team
I have been shipping with this company…
I have been shipping with this company for many years and are very professional and always very available. They do a great job. I recommend everyone to use this company for shipping. They are the best.
26 februari 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Marco
Thank you so much for your continued trust and kind recommendation! 🌟
We truly appreciate your loyalty over the years and are delighted to hear that you are satisfied with our professionalism and service.
Your support means a lot to us, and we look forward to serving you again!
Thank you
Customer Service Team
Okay I have to start off with the…
Okay I have to start off with the negative as a Canadian that their fee was high and because I had to pay a lot in the exchange but they ended up still being a valuable service because they were items that were still much less or not available at all in Canada and I wanted them a lot and the company Ship To Box made it possible so what can I say, I valued their service.
7 januari 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello BARRY
Thank you for your honest feedback. We completely understand that exchange rates and international fees can add up, especially for Canadian shipments.
We’re truly glad that our service helped you get items that were unavailable or more expensive in Canada. That’s exactly what we’re here for — making global shopping accessible.
We appreciate your trust and look forward to assisting you again in the future.
Thank you
Customer Service Team
Legit, secure and easy, so good.
I'm gonna be brutally honest. I'm from Spain and I needed a christmas gift that could only be bought in the USA. I first tried some methods by myself but couldn't manage to get it shipped to Spain. Then I started searching for any web that could make the shipping for me. Then, I saw that every other webpage would just give me a PO Box address for them to receive the stuff I buy, and stores like Target (the one I needed) doesn't accept those types of address to ship products.
Then I found ShipToBox. Like any other page, if it is something unknown to me I'll always have that tiny fear of being scammed, but because of my days counting for the stuff I wanted to buy, I wanted to give them a chance. How GLAD I am to give ShipToBox a chance.
There's the "original" method of "I buy and they ship", but I noticed that they have a "BuyForMe" method that CHANGES EVERYTHING. You just fill every aspect needed: your own address where you want the stuff shipped (almost worldwide I'd say), card info for they payments, your ID, then verify everything needed...
And that's it, now you can talk to them if you don't know how to proceed and fill some forms with the direct links of the stuff you want them to buy and ship for you, you don't have to do anything, is as easy as that.
Almost 3 weeks after my first contact with them I got my stuff packed at home, things worth more than $300. I was scared, but I trusted them and it was worth every second.
Thank you Max, Emmy, Adham and everyone involved in ShipToBox, thank you for being patient with every question I had through your WhatsApp number, 24/7 available for your customers.
Huge hug from Dani, from Spain, thank you.
15 januari 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Daniel
Wow—thank you so much for this amazing and heartfelt review, Dani! 🤍
We’re truly glad you gave ShipToBox a chance and that our BuyForMe service made the process easy and stress-free for you. Your trust means a lot to us, especially knowing how important it was to receive your Christmas gift on time.
A big thank you as well for recognizing Max, Emmy, Adham, and the entire team—they’ll be very happy to hear your kind words. We’re always here to support our customers and make international shopping as smooth as possible.
Sending a huge hug right back to you in Spain 🇪🇸✨
We look forward to helping you again soon!
Thank you
Customer Service Team
Making order
I just Made my order to online, their live chat agents are so good and helpful, specially Hossam, I made the order as BUYFORME, so far all good. Thank you for your service
23 januari 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Antonio
Thank you for your kind feedback!
We’re delighted to hear that Hossam and our team were helpful and that your BuyForMe order went smoothly. We appreciate your trust in our service and look forward to assisting you again!
Thank you
Customer Service Team
It's just a scam
13 januari 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Oussama
We’re sorry to hear about your concerns.
We are a legitimate service, and all shipments are handled through trusted carriers. If you experienced any issues, please reach out to our support team so we can assist and resolve them.
Thank you
Customer Service Team
Excellent customer service
Excellent customer service. Very responsive. Max is amazing. Like you guys.
6 januari 2026
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Shady
Thank you so much for your kind feedback! 🌟
We’re really happy to hear that you had a great experience and that Max was able to assist you so well. Your support truly means a lot to us, and we look forward to serving you again soon!
Thank you
Customer Service Team
An absolute nightmare.
An absolute nightmare.
The site is extremely difficult, near impossible to navigate.
I’ve been trying to register and have spent literally HOURS trying to have a package forwarded to me. I experienced an exceptionally rude SR on the chat who simply left me stuck in the middle without providing adequate answers
Don’t know who has put in all the positive reviews
Avoid at all costs!
31 december 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
We’re sorry to hear about your experience and appreciate your feedback.
There were some delays during the high season, as well as the Christmas and New Year holidays, which affected response times. We are working to improve our website and support processes to make registration and shipping as smooth as possible.
We truly value your input and hope to provide a better experience in the future.
Thank You
Customer Service Team
Oliver did an outstanding job in…
Oliver did an outstanding job in helping me even where it wasn't his job to do so. Thank you and Merry Christmas!
17 december 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Aston
Thank you for your kind words!
We’re delighted to hear that Oliver went above and beyond to assist you — we’ll be sure to share your appreciation with him.
Thank you for choosing us, and Merry Christmas to you as well! 🎄✨
Thank you
Customer Service Team
Great customer service and the guy…
Great customer service and the guy named adham is absolutely killing it 😂 they are a great staff
13 december 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Majd
Thank you for the great review!
We’re thrilled to hear you had a positive experience, and we’ll definitely pass your kind words on to Adham! 😄
Our team truly appreciates your support, and we’re always here if you need anything.
Thank you
Customer Service Team
Exceptional Service :-)
The customer service is excellent, quick to respond, helpful, and friendly.
My goods are processed quickly.
Being able to consolidate my goods to ship as one instead of paying for multiple shipments is such a huge cost saver. Thank you STB.
9 december 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
Thank you for your feedback! We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
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