Habitant en Belgique, je ne savais pas recevoir des objets de collection d'une chanteuse. Avec shiptobox, j'ai enfin trouvé la solution. Rapide, efficace et pas de frais caché. Un service client qui... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great service and their shipping prices are even better than the rates I have with DHL after shipping around 200kg /month for few years (I got really good rates, yet they are about 60% higher than t... Toon meer
Bedrijf heeft geantwoord
The repacking service itself works, but the customer service and pricing transparency aren’t great. I constantly felt like I had to pry just to get basic information, like finding out my invoice incl... Toon meer
I have just register with ShipToBox, so far so good. I have placed my order and have sent it over to them using the USA address. I spoke with Adam online who helped answer all my question and assist m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.
Contactgegevens
Verenigde Staten
- cs@shiptobox.com
- shiptobox.com
4,6
Uitstekend
677 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really it’s comfortable in everything
Really it’s comfortable in everything, good team
Rapid action and response
8 december 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
Thank you for your feedback! appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
الاهتمام بالعميل جيد جدا وخدمه العملاء…
الاهتمام بالعميل جيد جدا وخدمه العملاء ممتازه من السيد ادهم كان معاي اول باول
7 december 2025
Review zonder uitnodiging
Antwoord van ShipToBox
مرحبا علي
شكرًا جزيلًا على تقييمك الرائع!
سعداء جدًا إن اهتمامنا بالعملاء كان على مستوى توقعاتك، ونخص بالشكر الأستاذ أدهم على متابعته المستمرة معك خطوة بخطوة.
دايمًا في خدمتك ونتطلع لخدمتك مرة أخرى قريبًا 🌟
شكرا
فريق خدمة العملاء
The site recommended exactly what I…
The site recommended exactly what I needed, and Adham helped me a lot over the phone — he was super helpful and made everything clear.
30 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
Thank you for your feedback! We’re glad to hear that Adham was helpful. We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
I've been in contact with costemer…
I've been in contact with costemer service via WhatsApp
The person incharge " Adham" so much helpful, and guid you through the process very easily
He even found for me a lost item 🙏
30 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
Thank you for your feedback! We’re glad to hear that Adham was helpful. We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
انا جديد بالموقع وبصراحة من سمعتهم…
انا جديد بالموقع وبصراحة من سمعتهم الطيبة تم الاشتراك معهم
29 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
مرحبا عمار
أهلًا وسهلًا بيك!
سعداء جدًا بانضمامك لينا، وتشرفنا بثقتك اللي جات من سمعتنا الطيبة. إن شاء الله تكون تجربتك معانا على قد توقعاتك وأكتر، وفريقنا دايمًا جاهز يساعدك في أي وقت 🤍
شكرا
فريق خدمة العملاء
خدمه اكثر من رائعه وخاصه استاذ ادهم…
خدمه اكثر من رائعه وخاصه استاذ ادهم شكرا لمجهودكم
29 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
مرحبا محمد
شكرًا جزيلًا على كلماتك الرائعة!
سعداء جدًا إن الخدمة كانت على مستوى توقعاتك، وبالأخص الأستاذ أدهم — هنوصله شكرِك وتقديرك بكل تأكيد.
دائمًا في خدمتك 🌟
شكرا
فريق خدمة العملاء
Excellent customer service specially…
Excellent customer service specially "Adham"
29 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
Thank you for your feedback! We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
Best shipping in the world
Best shipping in the world
Thanks mohamad sisi🙏
25 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Kamal
Thank you so much for your feedback! 🙏 We’ll be sure to share your kind words with Mohammad Sisi.
Thank you
Customer Service Team
تعامل اكثر من ممتاز مع استاذ ادهم…
تعامل اكثر من ممتاز مع استاذ ادهم ارشدني بكل الخطوات وبكل التفاصيل وكان متعاون الى ابعد الحدود
24 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
مرحبا
"شكرًا لك على تعليقك الجميل! 💙
يسعدنا أن الأستاذ أدهم قدّم لك كل الدعم والإرشاد بالتفاصيل وكان متعاونًا بشكل كبير. نحن دائمًا هنا لضمان أفضل تجربة لك!"
شكرا
فريق خدمة العملاء
Was very helpful with me
23 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello
Thank you for your feedback! We’re glad to hear that our team was helpful. We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
Adam was great help
Adam was great help. He answered all my questions and helped me so much with things I didn’t understand. Super helpful thank you. Overall good experience.
22 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Shana
Thank you for your feedback! We’re glad Adam was able to assist you and answer all your questions. We appreciate your kind words and are happy you had a positive experience!
Thank you
Customer Service Team
Highly Highly Recommend ShipToBox
Relatively new to ShipToBox and so unbelievably pleased with my experience! They are efficient, reliable and available at all times to answer any queries I have. In particular, Nour goes above and beyond to ensure my questions are answered quickly and efficiently. The Customer Service truly is next level.
19 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello John & Juliette
Thank you for your kind feedback! We’re thrilled to hear that your experience with ShipToBox has been so positive. Nour and the entire Customer Service team will be delighted to know they made such a difference. We truly appreciate your trust and look forward to serving you again!
Thank you
Customer Service Team
Mohammed and Ayman were very helpful in…
Mohammed and Ayman were very helpful in arranging for my shipments to be shipped abroad. They even offered me a discount because my shipments are in large quantities which was very nice of them! Highly recommended.
17 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Firas
Thank you for your wonderful feedback! We’re glad Mohammed could assist you with your shipments and provide a discount for your large orders. We truly appreciate your recommendation and look forward to serving you again!
Thank you
Customer Service Team
Adham was great
Adham was great - very helpful and answered my questions.
16 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Zaneh
Thank you for your feedback! We’re glad Adham was able to help and answer all your questions. We look forward to serving you again!
Thank you
Customer Service Team
Positive feedback:
Positive feedback:
1) Great customer service
2) Fast repacking and shipping
3) Shipping rates
Negative feedback:
1) No Paypal as a method of payment
2) No possibility to cancel the registered debit/credit card if not through the customer service
3) Complicated method to add a debit/credit card
4) Old fashioned website
If they will improve these aspects, this service would be the best.
8 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Chris
Thank you for your feedback! 💙
We’re glad you’re happy with our service, fast shipping, and rates. We also appreciate your suggestions regarding payment options and website usability and will share them with our team for improvement.
Thank you
Customer Service Team
I spoke to Luka on the online chat
I spoke to Luka on the online chat, I am new here and they were able to answer all my questions.
12 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Tina
Thank you for your feedback! 💙
We’re glad Luka could assist you and answer all your questions. Welcome to ShipToBox, and we look forward to serving you again!
Thank You
Customer Service Team
Adam was very helpful and did answer…
Adam was very helpful and did answer all my questions.
8 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Towkir Zafar
Thank you for your kind words! 💙
We’re glad Adam was able to help and answer all your questions.
Thank you
Customer Service Team
Again thank you shiptobox for your…
Again thank you shiptobox for your generous and thoughtful service especially someone by the name of Max is like this person is very bless to make clients happy always replying quickly and answering all my questions. All I could say is this company is worth giving a try again I give you 5*****.
7 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Paula
Thank you so much for your kind words and 5-star review! 🌟
We’re really happy to hear that you’re satisfied with our service, and we’ll make sure to share your appreciation with Max — he’ll be delighted to know he made your experience a great one.
We truly value your trust and look forward to serving you again soon! 💙
Thank you
Customer Service Team
Excellent First-Time Experience with ShipToBox — iPhone 17 Pro Delivered Safely to Indonesia!
This was my first time using ShipToBox, and I’m honestly very satisfied with their service. I ordered an iPhone 17 Pro and had it shipped to Indonesia, and everything arrived perfectly, safe, fast, and in excellent condition.
At first, I learned that DHL couldn’t be used because they don’t allow shipments that contain batteries or similar items such as smartphones, but ShipToBox clearly explained this and helped me choose the best alternative. I used FedEx, and it worked flawlessly, with smooth customs processing and reliable tracking until the package arrived at my doorstep.
The packaging was secure, and there were absolutely no issues during delivery. I really appreciate Mohamed Sisi from ShipToBox, who was very helpful, professional, and communicative, following up after delivery to make sure everything was okay, and even adding a $5 credit to my account as a kind gesture.
Overall, I’m very impressed with ShipToBox, it’s fast, transparent, and trustworthy. I’ll definitely be using them again for future shipments, and I highly recommend them, especially for anyone shipping electronics to Indonesia! 📦📱🇮🇩✨
5 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Aura
Thank you for the wonderful feedback! We truly appreciate your support!
Thank You
Customer Service Team
Everything good!
Everything good!
Good Company with many service people
Mohamed Sisi and Emy was really friendly and nice
3 november 2025
Review zonder uitnodiging
Antwoord van ShipToBox
Hello Guoyou
Thank you for the wonderful feedback! We truly appreciate your support!
Thank You
Customer Service Team
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