Bad customer service Received the order damaged not working Tried to contact customer support but no reply . Although I had cancelled right after my order request and they were supposed to repl... Toon meer
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This is a totally horrible company. My package, although addressed to my home, was delivered to a parcel box. No location of the parcel box was provided; no access code to this parcel box was reveal... Toon meer
I had a great customer experience. Communication was excellent, and the service was provided without any issues. Julia addressed my concern right away and made the entire process smooth and stress-fre... Toon meer
I was really nervous before making an order, not knowing what to expect. Especially having to purchase it in a larger size (22). I choose the colour white. Wonderful! Very beautiful. The dress is real... Toon meer
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Me again with another Shiptosail…
Me again with another Shiptosail review. My last item arrived and the sizing is perfect. Still Satisfied!!
I checked on the website and these did
I checked on the website and these did no make justice to the ones ordered or the pictures of the ones they picked for me. Run Fast!
Drain cover
I ordered an item, but it does not fit my tub. I requested a refund and I was told I would have to pay for the return postage and sending it back to China instead of California, where the item was shipped from. They offered me 30% refund and keeping an item I can't use. Do not order from this merchant
I ordered an item from you on the 19th of January, 2024. THE USPS tracking number you sent does not exist. On top of that, I ordered the same item from TEMU for $4.95. You charged my CC $21.98
I ordered an item from you on the 19th of January, 2024. The item has not arrived, and I cannot get a rep on the linen. You item ‘on sale’ costs four time as much as that same item that I just purchased from TEMU.
I have tried to contact you by email…
I have tried to contact you by email but it is impossible they just tell me that they do not have any order from me when I am sending the receipt that they charged me the money for the glasses and they never sent me anything please reply
Good quality products at reasonable…
Good quality products at reasonable prices
They don't answer their email
When I first accessed the site I fully intended to buy the electric nail grinder. The site offered me a 10% discount in exchange for my email so I provided it. I was supposed to receive the discount code in an email, but it hadn't arrived after 6 hours. So I emailed to inquire how long it should take, and they never answered that email. So I'm not about to order anything from them.
Never received order
I’ve never received my order nor have I gotten any communication from the company sounds like scam territory
order not received
I have e-mailed them no response, I click on the tracking # they provided , it when nowhere and I still don't have my electric fingernail clipper I order. If it not a scam then where is my order.
Shiptosail has been the solution I've…
Shiptosail has been the solution I've been looking for. Affordable clothing in styles right at my door. Easy to order from website with excellent coustomer service always there when you need them. I've just made Shiptosail my way to go when I want to look great.
Have bought from them twice
Have bought from them twice. Second time order was wrong on my end and they fixed it for me. Love the site to shop. Until next time thank you.
Delivery updates will definitely make…
Delivery updates will definitely make you nervous because it just shows received & in transit but it came at expected time and my boutique and client is happy.
I am 100% satisfied with my order and
I am 100% satisfied with my order and quick shipping! Great service and I will be ordering from them again.
After placing an order
After placing an order, I decided I wanted to change an item for a different one, customer service responded quickly and allowed me to do so with ease. I will be ordering again very soon! Thanks
I ordered a Universal Sink Drain…
I ordered a Universal Sink Drain Stopper for $9.99 on 07/15/2023 and I still haven't received it.
I've made some inquiries and there's no way to get shipping status.
Steer clear of this rip off vendor.
Ordered 2 pairs of medium size slacks
Ordered 2 pairs of medium size slacks. Received 2 small. Contacted to return many times with no reply. Very disappointed. Should have read reviews first.
TOTAL SCAM
The sizing of the clothing on ShiptoSail is incorrect. I ordered a bra and a pair of slacks. Neither item came close to fitting. I emailed customer service the day the package arrived. I emailed them 5 times after that. They will not respond. They post their return policy, which is a common policy for online businesses. Their fabrics are cheap and they will not respond to me. They post that I must have the items returned within 30 days of receipt. I have tried, in vain, to get a response and an address to send them to. I will file a complaint with Facebook, FTC and every online shopping site hoping to put these scammers out of business.
No customer Service
I think I would love the 3 pairs of pants I bought if I could only exchange them for the right size. Despite numerous attempts to contact the company for exchange instructions no one has ever responded to me. I’m stuck with $60 of clothes I can’t wear.
What a scam
What a scam! I ordered 4 pairs and they took FOREVER to arrive and are Nothing like the advertisement!
They are thin and cheep cotton. No stretch, see through very small for the size
But the kicker was being charged over $80 for express shipping I did NOT authorize!
Shipping from Romania which was not said in the advertisement either
No customer service!!
This was my first order from this site
This was my first order from this site. A nice evening dress; and it came with all the features described on the website. Also it had a perfect size that fits me well. This was my first order from this site.
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