Online ordering easy. The two short "how to" videos" made the replacement easy. What would be useful is a note on the product Web site pointing out that the design of the handles has slightly change... Toon meer
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Lees wat reviewers zeggen
From the ordering of our windows to the fitting of the windows I was very satisfied, there was no problems at all. Unfortunately there was a small problem with the cleaning kit I had ordered, when I... Toon meer
The products are excellent but it’s very difficult to find replacement fittings on the website. I’ve had to order replacement window handles a couple of times, and each time it was a very frustrating... Toon meer
Wrong window handles were sent despite different codes and website not clear as casement and flush handles look the same so in affect, buying items blind. They've sent scruffy note with prepaid labe... Toon meer
Bedrijfsgegevens
Over Replacement Parts Shop - Anglian Home Improvements
Geschreven door het bedrijf
Online Shop for Anglian Replacement Window and Door Parts
The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.
Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.
Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.
Contactgegevens
Customer Services, Liberator Road, NR6 6EU, Norwich, Verenigd Koninkrijk
- 0800 988 9398
- customer.services@angliangroup.com
- shop.anglianhome.co.uk
3,9
Goed
1K reviews
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The window handles were exactly what i…
The window handles were exactly what i ordered, arrived in good time, were easy to fit and look great..
28 juli 2026
It was easy to order the handles and…
It was easy to order the handles and prompt delivery
28 juli 2026
it wasn’t clear the lock would be sent…
it wasn’t clear the lock would be sent with no key?
28 juli 2026
Good prompt service.
28 juli 2026
Sent the wrong item
Sent the wrong item, didn’t take proactive responsibility, required countless calls with long wait times to rectify. Issue still not solved after over three weeks. Unhelpful, “can’t do” culture in the call centre. Slow, only acting when prompted by customer.
28 juli 2026
It was quick and easyd to order parts…
It was quick and easy to order parts and they delivered safety on time
28 juli 2026
Key received but unfortunately dies not…
Key received but unfortunately dies not work for me
17 juli 2026
Anglian sent me the WRONG item but expect me to pay postage
Anglian sent me the WRONG item , then expect me to pay to send it back and take time off work to go to the post office before they will reimburse my postage!
15 juli 2026
The handles arrived but the parcel had…
The handles arrived but the parcel had been opened during delivery and was empty. I rang Anglian who sent replacements first class at no extra cost
15 juli 2026
Delivered in good time
Delivered in good time, easy to fit and looks great. Design has changed slightly over time, so need to buy another for the other door to match.
21 juli 2026
Received the handle and replaced old…
Received the handle and replaced old one. The replacement works better than the old one.
17 juli 2026
Excellent service as always
Excellent service as always. Ordering replacement parts very straightforward and delivery pretty quick.
9 juli 2026
replacement window handles
The replacement window handles were well packed and delivered promptly, although without notification of arrival.
The handles themselves are good quality but not exactly compatible with the ones they replaced because they are set at 45 degrees to the originals
17 juli 2026
Amazon can deliver in one day...Anglian…
Amazon can deliver in one day...Anglian took nearly three weeks to deliver a handle..!!
15 juli 2026
Did what I wanted
I received the parts I had ordered and the ordering process was straightforward.
15 juli 2026
Easy to order parts and delivered…
Easy to order parts and delivered within a week. Thankyou
9 juli 2026
Still waiting for response.........
Ordering was simply, but everything else from there on in was tedious. Between sending emails it took anything from 3 - 5 days to get a response. I'm still waiting for a response on my refund. Anglian this is so disappointing.
9 juli 2026
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