Online ordering easy. The two short "how to" videos" made the replacement easy. What would be useful is a note on the product Web site pointing out that the design of the handles has slightly change... Toon meer
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Lees wat reviewers zeggen
Wrong window handles were sent despite different codes and website not clear as casement and flush handles look the same so in affect, buying items blind. They've sent scruffy note with prepaid labe... Toon meer
From the ordering of our windows to the fitting of the windows I was very satisfied, there was no problems at all. Unfortunately there was a small problem with the cleaning kit I had ordered, when I... Toon meer
Very good service from Anglian and the door security lock has been fitted and is very substantial and will work well.
Bedrijfsgegevens
Over Replacement Parts Shop - Anglian Home Improvements
Geschreven door het bedrijf
Online Shop for Anglian Replacement Window and Door Parts
The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.
Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.
Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.
Contactgegevens
Customer Services, Liberator Road, NR6 6EU, Norwich, Verenigd Koninkrijk
- 0800 988 9398
- customer.services@angliangroup.com
- shop.anglianhome.co.uk
4,0
Goed
1K reviews
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Fast delivery to my purchase
15 mei 2026
New part not the same as the original and did not fit
You had increased the size of the part from the original. Had to modify the part and the window frame to make it fit.
ok for me as an ex engineer but most people would not be able to do it.
You need to have someone to talk to , not use an electronic connection.
Poor show.
14 mei 2026
Excellent in all areas
14 mei 2026
Having ordered new replacement handles…
Having ordered new replacement handles for my windows I was very disappointed when my package came to find nothing in it...empty . I got in touch with anglian to tell them about it, the lady was very apologetic and sorted this by sending out two more handles .
7 mei 2026
Great replacement parts for windows…
Great replacement parts for windows fitted easy and quality window handles the only negative is the delivery is really slow but I love all the new handles.
7 mei 2026
Very easy transaction
I was surprised by just how easy it was to find what I wanted, order and pay. I was also surprised by how cheap the part I wanted was. Delivery free and prompt.
7 mei 2026
Good quality window handle
7 mei 2026
Poor delivery service
Even though you say it can take up to 14 days to deliver it amazes me you need all that time to send a door handle. I suspect you don’t, it is just poor customer service.
7 mei 2026
Handle damaged in transit
I ordered 2 metal replacement window handles, they were sent in a padded envelope but the handles themselves were not individually wrapped beyond a plastic bags. One of the handles arrived with a chip, presumably caused by the other.
Postage was free so yes I would order from them in future but I would order handles separately.
30 april 2026
I talked to the phone rep who zhjezted…
I talked to the phone rep who zhjezted I buy the new window catch and install it myself. She sent me video tutorials and I did the job in 10 minutes flat. Saved money and am very pleased with myself.
30 april 2026
Although we had to return items as our…
Although we had to return items as our door handles from original french door were now discontinued the service was quick.
23 april 2026
Easy to order and fit
Easy to order and fit. Delivery was great also the price was very reasonable.
30 april 2026
Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery and the new window handle is now in place and I can now open my window again.
Good quality product and great service.
30 april 2026
Item was ideal being kept informed…
Item was ideal being kept informed about delivery not so much
23 april 2026
I’ve now made the third appointment as…
I’ve now made the third appointment as the engineer failed to come as booked and did not inform me so I wasted time
5 mei 2026
Sent the wrong part
Sent the wrong part, then when I returned it, took a week to refund the postage
17 april 2026
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