Silentnight Reviews 8.723

Really easy ordering and delivery men were lovely very helpful Mattress is perfect so far have slept well

Ordered the pillow,the courier lost it.
Rang several times to chase it up.
Another pillow was dispatched,by everi time overall was to long and an inconvenience.

Another pleasant experience

Really comfy mattress topper. Helped me sleep on a hard bed.

Bought Airmax 3400 tower fan It had good reviews and was best price compared to other retailers for same product. Swift delivery.
Excellent fan. In current heatwave it dropped bedroom temp from 32 down to 26 by leaving it on before going to bed. Leaving on during the night...for an hour at a time using the timer function dropped the temp to 24. Comfortable sleep ...even had to.pull covers on just before getting up.

Arrived on time. Quality is good

It took away the heat re menopausal sweats & extreme weather heat so really so pleased with the cooling blanket.
Thankyou so so much grateful appreciated for the companies superb workmanship in making this cooling blanket.
I will definately buy for my family if they need them.
Kind regards

Happy with the product and delivery. Only problem was that an essential pack of screws was missing and it proved difficult to obtain replacements, although l eventually did. Staff on phone were very pleasant.

I recently made a claim under the guarantee because my mattress had a dent in it. To be honest, I wasn't expecting much, but I was pleasantly surprised when I received a response just a week later confirming that a replacement mattress would be sent.

The whole process was straightforward and hassle-free. On the day of delivery, I was given a clear delivery window, the delivery team brought the new mattress upstairs, and they also took away the old one.

The service from Silentnight was excellent from start to finish. I was genuinely impressed and would have no hesitation in purchasing from Silentnight again in the future.

Best pillow I have ever bought, I gave 4 pillows away before this one , my son stole the CDB one off me which he says is fantastic answell so 5stars for both

The bed was damaged on delivery. I have contacted customers services and not received a reply.

Great quality item speedy delivery

Excellent service item delivered on time

Very poor. Was told upon purchases that if item was unsatisfactory, it could be returned for a refund or an exchange as I spoke to customer service, unsure of the product to buy and they assured me of this as it was a lot of money. However, when attempted to return, they did not answer emails for weeks, and when they finally did, I was told that this wasn't possible

I still haven't received my order.

A good selection of mattress topper to select from, easy to order and delivered promptly. The topper is comfortable and breathable.

Absolutely shocking delivery service, arrived 2 hours late at 10:00 p.m. at night with my mattress and dropped it off. Then I had another delivery guy knocking my door saying that he needed to take a picture of it and get a code from me which I hadn't even been sent. He rang the customer service line which literally said that they were closed after 9:00 p.m. yet he was stupid enough to try two more times just in case they were open because you know that's how it works obviously 🙄, beyond incompetent

Bought a mattress at a major retailer then found out it was twice the price from shop.silentnight, same mattress. This time went straight online, put in the size, picked the one I wanted and done. Delivered on time, removed the old one. Job done. And for a good price.